I'm giving this a torn 2 stars. Pre COVID-19 I would of given it a four, you could go in talk face to face about any concerns we were having (which were a few) and they were very kid friendly. Now with just the drive thru being open we were missing money in our account (all iTunes charges and none of us have an Apple phone) and we also weren't getting our monthly statements. After going through the drive thru a few months later when they should have been very well into the day to day of just the drive thru being open they are sending my drivers license to the wrong car and I got an envelope of cash not meant for me. Seriously, these are the current conditions, it's September you should have this down by now. read more