Not usually one for reviews, however I endured the worst customer service experience of my life at this store, so here goes.
I was asked if I had a mask by the staff, I told them politely that I had a medical exemption AND PRESENTED IT!!!
Two of the staff (short, overweight, bald man in particular) began to aggressively verbally abuse me, for DESPITE presenting a VALID MEDICAL EXEMPTION, not wearing a mask. Honestly, it felt like this guy was looking for a physical fight. I have never in my life been spoken to so poorly and aggressively by a retail worker.
Still in disbelief actually that this happened, just an absolutely appalling experience. This guy was behaving like an angry old drunk at a pub looking to cause trouble, not a retail assistant.
Zero respect for the customer. I have shopped at this store for ten years as it is my local, but will never be back, and will spread the word. read more