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RepairTJC.com

2.7 (14 reviews)
Closed • 10:00 am - 3:00 pm

Services - RepairTJC.com

Jewelry cleaning

Jewelry redesign

Jewelry repair

8 More Services

Jewelry reshaping or resizing

Jewelry restoration

Jewelry stone setting

Watch cleaning

Watch overhaul

Watch part repair

Watch part replacement

Watch seal testing

RepairTJC.com Photos

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3 years ago

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Joe K.

Thanks so much for the kind words Tony. Always happy to help!

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Ask the Community - RepairTJC.com

Scott's Jewelry Shop

Scott's Jewelry Shop

(27 reviews)

$$

Went in to visit Scott with a broken prong on a marquis-styled ring and with some drawings and…read moreideas for a pendant redesign. It's hard to find or trust a jeweler and Scott easily earned my business for life! Scott is patient, caring, and sincere, and truly loves his job. He looked at my ring and explained what needed to be done for repair. He also alerted me that the stone had damage-cracks but he would do his best. When he received the parts he started working on the ring and during the process broke the stone. He called me immediately and told me the unfortunate news and said that he had another stone on order at his expense. When I got the ring back it was perfect, and the stone is of much better quality than I previously had. Scott and I looked in books and online for ideas for the pendant I want to redesign. Even though I had my heart set on some designs he told me the honest truth about the flaws in the designs and produced a design that will not only be beautiful, it will last for years, and it will be reasonable! He added higher quality stones at a discount & gave me a very good price on old/unworn jewelry. Even though I haven't presented the payment yet and the project is on hold, I'm very excited to get the piece completed. I can't wait to work with Scott again! Take all your jewelry to Scott, you won't have regrets!

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Paul's Jewelers

Paul's Jewelers

(15 reviews)

$$

Fast and professional service that you don't find a the national chain stores…read more When I dropped my ring off to be resized they said it would be about a week. Two days later I received a call saying it was ready and it fits great. Looks great too!

Update: I spoke to Mitch and explained to him that it is illegal to add on services and charge the…read morecustomer without the customers knowledge and permission. (Wis Stat 100.18 bans false or deceptive sales claims. Wis Stat 100.20 empowers the state to enforce fair-dealing in commerce) Note that if a business charges more than the estimate without prior notification and approval - or overcharges beyond posted price- YOU have the right to a refund of the overcharge and in service contexts- potentially double damages in small claims court. He is now well informed so I expect this practice to stop immediately. If they break your jewelry while attempting to make a repair YOU have the right to tell them to stop and give you all the pieces so you can take it elsewhere if that is your desire. At minimum, they must call you and tell you what needs to be done, how much it will cost and get your approval before doing anything else. Mitch, maybe you should give me a call tomorrow, or now if you'd like, and you can discuss this with me professionally. I needed my wedding set sized down. It was uncomfortably too big. I was quoted $135 and a 3week wait at one place. Paul's jewelers quoted me $100 and a week turnaround at most. I go to pick-up my ring and I'm blinded by the shine! But not blinded enough because I definitely saw the $190 price on the card reader. I pushed back and the lady proceeds to say $100 for the sizing, yes. The rest is for the cleaning. I know that standard cleaning comes with jewelry repair because jewelry gets very dirty during repairs. So why am I being charged nearly double? She says it's the Rhodium coating, to make it shiny! I didn't ask for anything more than a sizing and the cleaning that comes with it. She did me a favor and gave me a discount Seriously?! So I'm not familiar with this special cleaning they did and look it up. Google ai says " Rhodium Plating: Commonly used on white gold and silver, this process involves plating the jewelry with a thin layer of rhodium--a rare, white precious metal. This gives the jewelry a bright, silvery-white look and provides a protective coating that prevents tarnish and scratches." Did I mention my ring is YELLOW GOLD? So why would someone just naturally assume to plate my yellow gold ring?! Will never step foot back there again. I'll bet Paul's spinning in his grave that this is how his business is being run! They are crooks and I'm certain that too many people fall for their BS!!

RepairTJC.com - jewelryrepair - Updated May 2026

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