This company is one of the BEST companies for appliance repair. They are very knowledgeable and are…read morebeyond honest. They send a text for your appointment, included is a photo of you repairman, so you know who he is when he arrives. On this day and age that is a wonderful safety protocol! He arrives on time, was very professional. Unfortunately we were not able to get our refrigerator repaired but not due to him, due to the fact the manufacturer no longer made the part. That being said he advised us what he considered the best type to purchase. He recommended Recker &Boerger. Our purchase was seamless, with delivery the next day! So grateful for this company and will absolutely be a repeat customer.

Highly recommend them for any appliance repair needs. Great communication, great service and very…read moreinformative. He's repaired our higher end fridge and dishwasher a few times each - over the past few years and he's done excellent work. Thank you Andrew!

I have always loved Ollie's biting stopped by there to look for rugs 2 days ago (Miamisburg) and…read morewas shocked! I hadn't been there for several months and the store was nasty. Stuff in the aisles, shelves all. In disarray and the floor was Disgusting!!! I almost walked but I knew I could probably find rugs so I stayed, I didn't even want to lay the rugs down to check them on that floor!! I got my rugs and left without shopping around . Checking out was a whole other experience . One older guy who was struggling and pretty rude at that! Then an older woman came up to help me and the other 8 ppl in line behind me. Ollies u dropped the ball BIG TIME. DO BETTER!

The outside looks nice, but as soon as you walk thru the first set of doors, it's pure chaos, the…read morestore is FILTHY, NASTY, unorganized. The older man who works the register is an old grouch. We tried to help bagging our items, & he snapped at us, telling us to leave it alone, as he likes to organize what he puts in the bags, when the line is 12 people back. The checkout is even worse. Guess they think your in line for a Maze. Ollie's needs to do better.

The phone number for this business answers as Encompass. They may still have a store, but also…read morerefer you to encompass.com 1 star for lack of clarity. Will update if they still have a location in Dayton.

Dayton appliance parts were bought out over two years ago by Parts Town. They closed the store by…read morethe Dayton Mall. They seem fine as a parts store but there isn't anything that I could find that tells you about the name change, the closing of the south store or the fact they sell to the public. If you look for their web site it is still there as Dayton Appliance Parts with again no mention of the name change and the address and the phone number of the south store. The web site is even dated 2024. I not sure why they haven't made the change and told the public about the changes.

They fixed my refrigerator within 25 minutes of being here. I was very happy with the service I…read morereceived. And it wasn't even close to the cost of a new one.

I call these guys every time I have a problem with anything from stove, dryer, or a/c. They come…read moreout and fix the problem without trying to sell you anything else. They are always very professional and friendly. I highly recommend them. Usually takes them less than an hour to fix the problem I have. Cindy C.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

They were prompt and thorough. They had all necessary items with them so they didn't have to make…read moremultiple trips.

Terry was very professional and very knowledgeable. Fixed our Front load washing machine. Very…read moreprecise on times and getting the job done quickly at a very reasonable price. Will use again. Definitely suggest them to you all for any appliance repair. Nick Lawson

Called about a broken clothes dryer on a Friday. They came out on the following Monday afternoon…read more He was able to diagnose the problem and complete the repair in less than 45 minutes. He kept me informed the entire time. He was friendly and efficient. Highly recommended.

Koby arrived on time. He was very respectful of our home. He was very professional and kept us…read moreupdated on the work being performed. He also asked if we had any questions and he answered all that we had. Absolutely would recommend Recker and Boerger. 5 stars.

Had them come out and look at a 7 year old AC they previously installed. The warranty is 10 years…read moreparts and 3 years labor. They said it has a refrigerant leak somewhere. They can either fill it with refrigerant for $800 - $1000 with leak stop and maybe stop the leak for a year or look for the leak at $299/hr and that could take about 2 hours. If they find a leak on a part that is covered then that part is free but the refrigerant and labor is still on me for about another $1000. I paid the $150 service fee for them to tell me that. I called Arlinghaus Heating and Cooling. He said he can do a leak test with dye for $213 after he spent about 30 minutes looking at everything. He also took out his electronic leak detector and spray bottle and checked the most common areas for leaks. He then put in the dye and will be back at no additional cost to look for the colored dye and leaks. Recker and Boerger did not want to locate why the low refrigerant and basically wanted to put a high cost band aid on it without knowing exactly where the band aid goes and maybe do it again every year if it leaks out until the warranty runs out then probably tell me I need a whole new system. Arlinghaus was much better and actually wanted to find the issue and solve it at a much, much lower cost to me.