This company is NOT for renters. HORRIBLE, do not use. Over priced, NEVER take care of anything on…read moretime. I can write a book of how lousy this property mgmt is and they charge the renter 100 bucks each time to fix something BUT NOTHING GETS FIXED OR REPLACED. If replaced, like the kitchen faucet, replaced with not even same quality, but the cheapest and plumber told to install the cheapest. Had them out to fix it since it was so poorly made. For what we pay in rent, they should replace with same quality. Waiting FOUR MONTHS now for dishwasher, that stunk so bad, rasta coming up from the floors, now they finally had someone out this past week FINALLY to close the holes under the counters that were never sealed! Rat poop all over the kitchen under the counters, DISGUSTING and they don't care. Not to mention when you call they claim to never receive any messages or emails or complaints!! This is the worst company. And if you're a property owner, they DO NOT take care of your property. I wouldn't trust this company to handle my property or tenants. Unprofessional, greedy, uncaring, and never received compensation for any of this, even past issues they refuse to pay for even when we had a plumber out last year and paid key 3 mgmt! They refused to fix plumbing issue because too much! We paid 100 bucks to hear that!!?? MAKE ME SICK!

Be very weary of these people. Melissa and Stefanie are terrible to work with. I had flooding in my…read morebasement off of Dorchester for years but they never addressed it and we had to move out due to a mold inspection with only silence from key3

Absolutely terrible company. I moved out at the end of December and gave the property manager a…read morenotice of intent to vacate due to a domestic issue I was having with the person I was living with. I was told my name would be removed from the lease. The person I was living with moved out on March 28th, since the lease would be up in April. He called and advised Jessica that he was leaving. They then issued an eviction notice to the house in May when no one was even living there. How do you issue an eviction on an empty house? I am in contact with a lawyer to get this straightened out. Ridiculous that they are even allowed to do that. And from the reviews I see already, I can tell that's how they operate. Very scantless company. Do not rent from these people. You are better off anywhere else.

These were our property managers for over 10 years and they are wonderful with acting on behalf of…read moreour interests as property owners. When we made the difficult decision to sell the house, they made it very easy to get the house ready, listed and sold without us having to make any trips to Michigan from North Carolina. We always felt comfortable with any recommendations they made for repairs or updates and if we ever had another property in the area to rent, they would be our first choice to manage it!

I've been working with the Monzo group for over a year on over 70 home buying transactions. They do…read morea great job from start to finish!

Regan found us our dream home! We had a wide area we were looking in and he drove all over creation…read morenearly everyday to help us find exactly what we wanted. He was the first of us to go into the basement armed with a flashlight, looking for any possible issues. He looked at each house not just as a realtor, but as an inspector and gave us his honest opinion about each. He made sure we knew any possible issues he saw so we could be informed buyers. Once we found the house we wanted, Regan negotiated like crazy on our behalf. Not only did he save us thousands on the house, but he had the sellers pay for nearly all our closing costs!!! I thought that was impossible in this market. Negotiating, he has told me, is his favorite part. It is a game that he always wins! Regan has been the most amazing realtor throughout the whole process, he was always available no matter what time of day. He is one of the friendliest, honest, dedicated, and hardworking people I've known. I'm so glad we called him. We could have ended up in an overpriced money pit if we hadn't. Thanks for all your help Regan, you're one in a million!

I've been a Board Member, Vice-President, and President of our Condo association for 20+ years. I…read moream very satisfied with Realty Mart Management, having been involved with them through all these years. Our Property Manager 'Krystal' does a fine job. Roger J.

I'm very pleased with Realty Mart. I have lived in my…read morecomplex for over 24 years. I can honestly say that Realty Mart has brought peace of mind with their honesty and transparency with our funds and services. I have found their employees to be friendly and helpful.

I must say, overall, I was quite impressed with the entire service! Working closely with Billy…read moreDickerson, he skillfully got my house photographed, cleaned, presentable and advertised for tenants. He was a solid agent with superb interpersonal skills and driven professional work ethic! Within a relatively short 2-3 month timeframe, we had renters in the house. Billy kept us appraised as to the development of potential renters, reviews by potential renters and remained open to renters willing to buy (our request). Although not a huge deal, and the main reason for a four star rating vice five star, I was not informed all utility bills were transferred from my name to the companies name, which is fine and makes payment more streamline, but it would have been nice to know. After calling the front office staff, who were incredible BTW, I was able to get things sorted out. Paying everything through their convenient website was streamline, quick and efficient. It makes paying for entering very easy! Very good system! Good team, consisting of professional, dedicated, customer-service oriented members. Very impressed

My experience with Nelson Property Management has been extremely disappointing from the very…read morebeginning. From day one, despite meeting all stated rental qualifications, I was told they were unsure if they wanted to rent to me (which in hindsight I believe the issue was my race. ) . No clear reason was provided, which raised serious concerns for me. I made it clear that I met their requirements and was willing to move forward under the listed terms, but I would not agree to any unfair or additional conditions. After they were unable to find another tenant, they proceeded with renting the property to me. Upon move-in, the home was in unacceptable condition. It was not properly cleaned, and there were multiple issues that I immediately reported after my walkthrough. I was told that no additional cleaning or repairs would be done prior to move-in. Due to my circumstances, I had no choice but to proceed. Shortly after moving in, I discovered that the shower would not drain properly. I submitted a maintenance request, expecting communication before any visit. Instead, a third-party vendor was sent without notice while I was not home, and I was charged for the visit. I disputed the charge but received no resolution and ultimately had to pay it. Throughout the winter, my heating bills were extremely high around $300 per month for a home under 900 square feet. This further confirmed my concerns about the property's condition, including insulation and overall maintenance, which I had raised at the beginning. Ironically, once I gave notice that I would be moving out, the city came to inspect the property and cited multiple issues I had previously reported, including problems with insulation and the garage door. This is a family-run business, and my interactions with staff were consistently negative. I found them to be rude, dismissive, and unprofessional. Communication felt uncomfortable and unproductive, as my concerns were not taken seriously. To make matters worse, after moving out, I was price gouged with additional charges that felt excessive and unjustified. If you own a property managed by the Nelson family, this is the type of experience your tenants are having. If you're wondering why tenant turnover is high, this is likely why. Based on my experience, I would not recommend renting from Nelson Property Management. Renters deserve to be treated fairly, with respect, and to live in a property that is properly maintained. If you are Black, be very careful with this team. Read the reviews. They are telling the truth. I truly wish I would have listened.

WORST PROPERTY MANAGEMENT COMPANY IN MICHIGAN!!!! This company does not care about the residents or…read morecommunities that they manage. If I wasn't a homeowner I would move because it nauseates me to write a check every month to a company that does nothing. Terrible unprofessional office staff and management. DO NOT hire this company to manage your community.

I really like that the company works with You and can be patient and understanding when certain…read moresituations or emergencies arise. Would recommend this company when renting property.

and the company didn't receive my review very well and decided to argue with me on the facebook…read morereview I posted saying I don't want to pay my rent so to be clear this isn't about me not being able or wanting to pay my rent when the site doesn't even let you.

Most disgusting place I've ever lived. The management is awful!! They will lie on you and…read morediscriminate! It is a slum, and ran like one. The newest manger is the worst I've seen yet and I was there 5 years. The amount of lying they will do for change is exactly how you know how bad the place is. Never never never move to the 3rd floor. My DTE bill was over 400 a month running 2 air conditioners and it was still 80 degrees in the apartment. My cars were vandalized twice in the parking lot and they have no cameras, I had to get an emotional support dog because THEIR maintenance man tried to break in my apartment. Just a disgusting place to live. I would never ever live there or especially never take any kids in that place!! I had to buy drano every week because the pipes were messed up for 3 YEARS! Definitely a slum and they are completely unfair.....stay away!!

4 minutes ago NEW I…read moreHAVE BEEN HERE 5 years and we've been through 6 leasing managers ! Maybe 7 ! They are all rude ! I pay my rent and stay out these people way. Just recently this new leasing manager JOYCE and renee the regional manager has canceled my lease over "multiple complaints" and when I went to ask what the complaints were they told me they didn't have to provide me proof and called the police on me. Joyce came to my house at 9am a month or two ago yelling and screaming , calling me out my name about a bag of trash ! I work 6:30pm - 5am for the past two years. Sometimes I leave a bag of trash outside my door when I am cleaning and take it a hour or two later. So yes I defended myself and returned the same energy. Again just last week I had i had a bag of trash out my home for literally 1 hour before picking my child up from school. She texted me complaining & I simply told her I just took it out and it's better things to worry about like why the hallways smell cat and dog pee , extra people living in the building its never anywhere to park when I get off work ! It's dog poop everywhere in the grass. I got off work one day and it was dog poop in front of my door and my child almost stepped in it . I complained and no one got in trouble or a mass text wasnt provided. I leave a bag a trash outside my door and tell her how she need to worry about other things and not me and not my lease is canceled I have until dec31st to move ! I PAY MY RENT , work , and take care of my child. They are putting me and my child out in the middle of winter because of a personal issue ! I have been here 5 years no problems until Joyce got here , it's been 3 evictions , 4 move outs & 2 deaths in the past 6months she has been here . I am done ! I go to the office for the regional manager contact information and this lady SHUT THE DOOR IN MY FACE ! (I have video). Then proceeds to open the door and smile and stick her tongue out at me. This childish behavior is very unprofessional and it's effecting my personal life. I don't have time for these games . I will be moving in peace. Karma skips no one