I would like to give Key Management a negative numerical rating but 1 is as low as it goes. They go…read moreout of their way to make getting information difficult, they have archaic record keeping, they will never respond by phone or return calls, and to sum it all up, do pretty much nothing to help their customers. It is also worth mentioning that Mr Anthony Sanzobrin is quite possibly the most difficult person I have ever had the displeasure of trying to communicate with. Key Management is the poster child of "Useless"....

wont take or return calls lose your payment then "find it" and put it on the wrong bill leaving…read moreyou with late fee after late fee

I must say, overall, I was quite impressed with the entire service! Working closely with Billy…read moreDickerson, he skillfully got my house photographed, cleaned, presentable and advertised for tenants. He was a solid agent with superb interpersonal skills and driven professional work ethic! Within a relatively short 2-3 month timeframe, we had renters in the house. Billy kept us appraised as to the development of potential renters, reviews by potential renters and remained open to renters willing to buy (our request). Although not a huge deal, and the main reason for a four star rating vice five star, I was not informed all utility bills were transferred from my name to the companies name, which is fine and makes payment more streamline, but it would have been nice to know. After calling the front office staff, who were incredible BTW, I was able to get things sorted out. Paying everything through their convenient website was streamline, quick and efficient. It makes paying for entering very easy! Very good system! Good team, consisting of professional, dedicated, customer-service oriented members. Very impressed

My experience with Nelson Property Management has been extremely disappointing from the very…read morebeginning. From day one, despite meeting all stated rental qualifications, I was told they were unsure if they wanted to rent to me (which in hindsight I believe the issue was my race. ) . No clear reason was provided, which raised serious concerns for me. I made it clear that I met their requirements and was willing to move forward under the listed terms, but I would not agree to any unfair or additional conditions. After they were unable to find another tenant, they proceeded with renting the property to me. Upon move-in, the home was in unacceptable condition. It was not properly cleaned, and there were multiple issues that I immediately reported after my walkthrough. I was told that no additional cleaning or repairs would be done prior to move-in. Due to my circumstances, I had no choice but to proceed. Shortly after moving in, I discovered that the shower would not drain properly. I submitted a maintenance request, expecting communication before any visit. Instead, a third-party vendor was sent without notice while I was not home, and I was charged for the visit. I disputed the charge but received no resolution and ultimately had to pay it. Throughout the winter, my heating bills were extremely high around $300 per month for a home under 900 square feet. This further confirmed my concerns about the property's condition, including insulation and overall maintenance, which I had raised at the beginning. Ironically, once I gave notice that I would be moving out, the city came to inspect the property and cited multiple issues I had previously reported, including problems with insulation and the garage door. This is a family-run business, and my interactions with staff were consistently negative. I found them to be rude, dismissive, and unprofessional. Communication felt uncomfortable and unproductive, as my concerns were not taken seriously. To make matters worse, after moving out, I was price gouged with additional charges that felt excessive and unjustified. If you own a property managed by the Nelson family, this is the type of experience your tenants are having. If you're wondering why tenant turnover is high, this is likely why. Based on my experience, I would not recommend renting from Nelson Property Management. Renters deserve to be treated fairly, with respect, and to live in a property that is properly maintained. If you are Black, be very careful with this team. Read the reviews. They are telling the truth. I truly wish I would have listened.

Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

5 star customer service! Answers the phone and returns calls !!! Full service company takes care of…read moreit all!

From the owner: Great Lakes Property Management Co. (GLPM) is a hands on Property Management Company and Full…read moreService Licensed Realtor offering 12 years experience assisting investors, home sellers, home buyers, landlords, renters, tenants, insurance companies and relocation companies! GLPM is a Bank of America Preferred REO Listing Broker and Member of the Institute of Real Estate Management. Offering an In-House maintenance department for routine maintenance and on call emergencies. GLPM has a Proven Track Record with a no vacancies and high occupancy track record. First-Hand Landlord Experience and knowledge combines with over 12 years of real estate sales and leasing experience. We are open and available 7 days a week! The GLPM website offers tons of useful information including online lease applications, online rent payment option, maintenance requests, google location maps, tenant services as well as properties for sale and lease. Landlords can visit the owners tab for more information about

I've been working with the Monzo group for over a year on over 70 home buying transactions. They do…read morea great job from start to finish!

Regan found us our dream home! We had a wide area we were looking in and he drove all over creation…read morenearly everyday to help us find exactly what we wanted. He was the first of us to go into the basement armed with a flashlight, looking for any possible issues. He looked at each house not just as a realtor, but as an inspector and gave us his honest opinion about each. He made sure we knew any possible issues he saw so we could be informed buyers. Once we found the house we wanted, Regan negotiated like crazy on our behalf. Not only did he save us thousands on the house, but he had the sellers pay for nearly all our closing costs!!! I thought that was impossible in this market. Negotiating, he has told me, is his favorite part. It is a game that he always wins! Regan has been the most amazing realtor throughout the whole process, he was always available no matter what time of day. He is one of the friendliest, honest, dedicated, and hardworking people I've known. I'm so glad we called him. We could have ended up in an overpriced money pit if we hadn't. Thanks for all your help Regan, you're one in a million!

I would give a zero if I could. Cannot call or text them as they don't know the answers. They do…read morenot follow our bylaws and let one certain board member make all the decisions. They recently assessed us 280.00 (OVER AND ABOVE THE 250.00 we already pay) for 5 years. This was sent out 3 weeks before first installment was due. To top it off, they did not get any bids; just pulled this amount out of the sky. I could go on and on, but just to make it short...... avoid this company 100%.. Oh, and even our $$$$$ are sent out of state. Not good at all

JBC Property Management Inc…read more Sadly, this place was hired to manage our community. Wow. Something simple like removing a 'storage' car on my street has taken over a month. Really. The car is still there. I ask them over and over again to remove the car. Nothing. It's like they are on vacation. The snow plows will not plow my street because of the damn ONE car. So far, they are doing a bad job. Very poor.

sent e-mails concerning poor snow plowing....twice...came back "non-deliverable". called, had to…read moreleave a voice mail...no response..star rating...you don't wanna know

Thank you for being so responsive! It is great to have Darrin back as our representative. He was…read moreexcellent when we had him as our manager several years ago. I trust that this change will be very positive for our community. He has already made sure that a long standing issue that I had was handled.

5/21/13 My husband…read moreand I purchased our new condo here in the Colony Condominiums about 26 years ago. We have been very satified with the management of this complex and the staff, including Mr. Cueter. We have 400 families in our compex and we do have an annual meeting one can attend and be heard. Our maintenance fee is very reasonable for the services we get. It is automatically deducted from our checking account. Parking is always limited in these codo complexes but good neighbors share and are considerate. Street parking is banned overnight so that emergency vehicles will have access. Snow removal is excellent--shoveling walks right to our door. Landscaping is prompt and well-done. Rules help to keep our complex neat and safe. We had a roof leak in the past that damaged our living room ceiling. Repairs were very promptly made and our entire ceiling and moldings were beautifully repainted. We applied for permission to plant a tree and also to place a solar tube in our kitchen roof. Both were granted with a little time and not any trouble. One resident was fined for speeding because a neighbor organized a complaint and that resolved itselt. Our complex was badly hit by a tornado a few years ago and we all received new roofs, downspouts, repairs, paint and downed trees replaced. This was paid with insurance monies collected and no assessment was made. The management has repaired my neighbors basement leak a few times and replaced our sump pump at least twice. There is a lot of peace of mind knowing that these things are very well-handled. Most people will only write a review when they have a problem so I would like others to know I love living here and hope to stay much longer.

This company never returned your phone calls if you have a problem. We've had them for five years…read morein our complex and they are for shit. I would never recommend them. I'm moving and no one ever returns my phone calls. I'm so glad I don't have to deal with these people anymore.

GaryGary and his crew did such amazing job. I am very happyGary and his crew did such amazing job…read more I am very happy with they work some great people thank you Gary. Love y'all. Good job.

GC Property Services did an awesome job replacing a fence for us. They gave an accurate estimate…read moreon the job and did everything they said they would do. They kept the worksite clean and professional. As with any job, there were unexpected challenges, but they were creative and innovative in overcoming issues and getting the job done. The fence turned out great! Next time I have a need to get something done right, I will be calling GC Property Services!

The property management at Tuscan Plaza is rude, dismissive, and apathetic. I have called and…read moreemailed multiple times about the same issue -- a safety issue, not a triviality. The last time, manager Mark interrupted me repeatedly and finally claimed he had never heard about it before. I had to call the city about a fire code issue because Pennywise refused to do anything about it. Apparently, they would rather have the buildings burn down than take action. The on-site handyman is churlish and lazy. Even minor, routine maintenance is neglected until it becomes an eyesore. That was the case even before the pandemic, so he can't use that for an excuse. This complex is becoming increasingly dirty and decrepit to the extent that it's embarrassing. I can't wait to move, and I'll make sure that my next condo never uses Pennywise.

Oh, this place is awful! I would know. I'm a current tenant. It is dirty. It has plumbing problems…read moreto the point that the tub stops up and can never be fully cleaned and you can hear the pipes. You can hear any and everything! People hard walking! People leaving trash outside the units making the hallways smell! I emailed these people (pennywise) on two separate occasions and if they emailed me back or even contacted me about my concerns (trash, parking, abandoned vehicles in visitor parking with pics and videos) you did. That means they did not! Oh, I am so moving at the end of the month! And let's not even get on the dusty maintenance (handy) man who parks reckless and does whatever he wants and doesn't fix anything! I mean you get what you pay for. And this is not it! And trying to get across Hall rd is a pain! I would move somewhere else. Somewhere where management actually manages. This place is so dirty I don't even go outside. Only to leave. Never to enjoy my place. And the people are very ghetto! And they are not black. This is awful. You've been warned! Spend a little more for a better place and better piece of mind.