Great place for supplies that are ready for use and if not then they have such a large supply of…read moreitems that you can build what you want!

This store is wonderful. I originally stopped mostly because I try to shop local when I can. But…read morethey have earned my business, over & over. They carry cards, party decorations, balloons, chocolates and beautiful gift items. The service is exceptional. They treat your purchases with care and always offer to wrap or add a little something. When I purchase a gift there, it's always placed in a bag with tissue, the prices are removed and it's a beautiful gift just in the bag. This company has earned my support. If you stop in and browse you're sure to find something you like. We are lucky to have such a great shop right here in Chardon, OH!!

I can not say enough amazing things about this place. Milly was so sweet and thoughtful. Will…read moredefinitely be coming back. super helpful thank you!!

Amazing store! Have a lot of old costumes that are hard to find now, this is my main Halloween…read moreshopping store way better than spirit and it's all year round definitely recommend it!

I almost had a 4-star experience today... almost…read more Once again, I was in search of specific themed party props, etc. I knew no one else would have what I was looking for, but Party City always seems to pull through in those dire situations. I will say that I found almost everything I was looking for! I asked the help of a kind employee who just so happened to walk me over and point out the last of something I needed. Hells yes. Unfortunately the first employee I asked for help was an uninterested teenager too bothered to leave her "post"... womp, womp. After my great experience finding all sorts of great stuff (for cheap), I descended on the check-out. There was one, inefficient teenager (again) ringing out an older lady and was arguing with her over the price of gift bags. Then, that lead to someone cutting in front of me and then continued on with everything imaginable going wrong with the order. Oh yes, price tag arguments, register out of tape, girl waiting for new tape, girl trying to figure out how to insert tape, tape inserted wrong--you get the drift. 10 minutes later, the nice gentlemen who helped me in the first place took me over to a new register to ring out my cart (thank GOD.) I ended up leaving well before the old lady did. So, Party City still sits at 3 stars. They need to make sure all their employees are on their customer service game and not just one of them.

Duff Beer guy. Sold out. -1 Star. Very un-enthusiastic. Staff. -1 more star. Other rhan this it was…read morea good experience. Huge selection of everything Halloween-ish that you can ask for. Costumes were pretty cool, seems like they were a lot more. Creative with costumes when I was a kid, it could be the fact that im now a 30 yr old man shioping for a costume. Hmm? That cant be, I still feel like a kid, may even act like one time to time. This olace was a good one to be at, had me feeling very feative to say the least. Other than the onky costume that caught my eye being sold out and bas custimer service. I walked out feeling quite pimpish. Huge, gaudy gold rings and chains to add to the brilliant red/zebra print valore suit (pics included) I purchased.

I would give them 100 stars!! Every time I have been to this party supply store I have met the…read moreowner and each time his customer service far exceeds my expectations. He said the company is family owned, and has been in the family for years. If you have an opportunity to shop local I highly suggest you stop in here!!

Great place with more selection than the large chain stores. Super friendly and helpful owner.read more

My mom called to make an order for balloons for my sister's upcoming birthday party. The lady on…read morethe phone was rude. Told her she couldn't take an order over the phone and she would have to come in. My mom then asked a question and the lady hung up on her as my mom was talking. Last time I ordered a year ago in person they told me I'm supposed order on the phone because they don't have time to do it in person. Very poor customer service. Won't be going here. I will find another place to buy balloons. Honestly over priced anyway. You don't have respect, you don't get my business.

This is a nice establishment with plenty of options for your party needs. They also keep a huge…read morecostume selection during the Halloween Season. I must caution that the service is not good. Associates do not initiate contact or being helpful and seem a bit put off when help is asked for. I really hate that this is the case because the space and selection is really great. If you're doing a project where you need input and assistance from staff, this may not be the best choice. However, if you just want to get what's on your list and need no further assistance, this could work out.