Called to rent tow dolly 10-28-2020 and upon arrival saw 2 employees engaged in discussing with a customer about the recent offer to owner for purchase business (declined) by owner . Finally noticed my presence and asked what I wanted ,so I said I had called ahead about a tow dolly .They took $60.00 and gave me 2 straps and of I went ,noticed derectional wouldnt work so back in and inquired who could fix it ,the clerk responded I don't know and when again asked could somebody fix it , I don't know mean while my wife is stuck on the side of the road in NJ . I said screw this and left with a beat not serviced tow dolly and when I got there 2 hrs later found no safety clips (required to lock ratchets/ ball hitch 4 total ! Thank god for para cord , 1/2 ass but got the wife home , returned the next day and told the (employee) what happened was told to get the Fck out of my store ,no doubt a grunt as he does not have the temperament to own the place ! The real owner should fire all 3 and get someone there who cares , the one who told me to get the fuk out is Eulizer Joseph invoice date 10-29-2020 / Nope I am not going back either !!! read more