Sent my 70+ mother in, as I referred her here due to past experience, and Bradley (partial store…read moreowner-his sister is the other) was very rude to her while she was there! So rude that she called me very upset about it. I called Bradley and explained the situation! He denied his rudeness over and over, but eventually asked me what he should do about the situation! I answered with, "apologize to her." His response was "I will absolutely not call her and apologize." I didn't ask for free appliance or 50% off my next stove, I asked for something that is completely FREE! He continuously pointed the finger at my elderly mother, while defending himself! Poor professionalism and customer service! From here on out, you will only hear out of my mouth, "Whatever you do don't go to RiverCity Appliance, they will treat you like garbage and then call you a liar."

Sent my 70+ mother in, as I referred her here due to past experience, and Bradley (partial store…read moreowner-his sister is the other) was very rude to her while she was there! So rude that she called me very upset about it. He called Bradley and explained the situation! I denied his rudeness over and over, but eventually asked me what he should do about the situation! I answered with, "apologize to her." His response was "I will absolutely not call her and apologize." I didn't ask for free appliance or 50% off my next stove, I asked for something that is completely FREE! He continuously pointed the finger at my elderly mother, while defending himself! Poor professionalism and customer service! From here on out, you will only hear out of my mouth, "Whatever you do don't go to RiverCity Appliance, they will treat you like garbage and then call you a liar."

Owner was very friendly and helpful. Had a variety of appliances to choose from and very reasonably…read morepriced. Will definitely be back to buy more.

From the owner: Sell appliances and fix stuffread more

I've bought every appliance for two houses there. They have…read morethe best products, repairs, and installation Around.

Ordered on 2/15 and have not received my cooktop. Send several emails without responseread more

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

never shop at best buy the people are so rude and never buy a tv there they will never be getting…read moremy business ever again the higher manager was a total karen as a customer we have to do without a tv now cause they woudlnt give us a new tv dont shop there unless you want bad service

Best Buy is on trend with other big name companies, making sure their stores are centered around…read moresales and their phone customer service is focused on on very little else. Follow-through and service and quality and all that-- who needs it, right? So just be warned that if anything goes wrong, you cannot get in touch with this store. Or any actual Best Buy store. The Best Buy central service line is all you'll get. And as they explained many times, they are not allowed to call the stores. As the other review indicates, they will often not be able to locate your "account." Make sure you differentiate what kind of account it is... repairs, replacements, third party alliances, whatever... exact wording matters. My issue was an iPhone replacement. And even when they find your account, unless the solution fits within their narrow parameters of fixing it, good luck chuck. The store was a little iffy itself. The guy was immediately defensive as I said Apple sent me to them for a replacement, offering sort of pre-excuses about why that wouldn't work out. Like, he could have said, ok, let me see what I can do for you. But nope. Anyways, after a lot of pulling of hen's teeth, I forgot to ask if it could be shipped. If you try to go online to change that up, please be aware you have to do that within like, immediately lol. I forget if it is two hours or two days or what. I was wiped out from talking to T-Mobile then Assurant then AppleCare+ on the phone for hours then driving an hour to the store to try to get a same-day replacement... and since you can only call the central line, can't call ahead to see if it will all go right... gotta just take that gamble. Apple Store itself was twice as far away and my gamey leg would NOT drive that far. Anyways. Got to be more careful if you are dealing with these places now. They care about them and not about you. Giving them an extra star for sheer balls.

Love Toler's. All of appliances have come come from them! Customer service and delivery is alway…read moretop notch!

Always tends to your needs and wishes of which product you would like. Timely delivery. Positive…read moreenvironment. Wirk as as a goid team

Buyer Beware-Never buy any appliances from here. Poor customer service on Whirlpool Washer/Dryer…read more Contacted all warranties, company, and store within 24 hours of delivery with no resolution on machine that will not clean clothes! WP used to be excellent, but now they are very cheaply made products. Absolutely no customer service from Home Depot, they get your money and no refunds or returns even within 24 hours of purchase as notified of this problem. I have not paid for yet and will dispute charges. They do not care if they clean properly or not, so therefore cancelled the additional, warranty with All State. Clothes do not come clean and smells like a tire shop. WP has been out several times to repair with no improvement. Buy elsewhere if you do not want to be disappointed!!! Nine pages of bad reviews on this one appliance! Do research on appliances, read reviews, and avoid a purchase here. (PS-the fraudulent Allstate policy sold as a five year warranty is really a four year, due to WP covers first year warranty.) Still nothing done.

This is the worst Home Depot I've ever done business with out of my years in construction…read more Other than 3 women at customer service no one does there job, I've seen elders pack there own plywood and heavy material. Then when we do ask for help no one knows anything other than complain

Kailey and Tracy took great care of me. Highly recommend! If you need anything like furniture or…read moretv or appliances try Aronas

Rent-to-own is good for those who have immediate need to keep their lives sustainable, but will pay…read moreinstallments. Rent-to-own businesses sell items outright in one installment, for consumer ownership, without rent-to-own payments, but prices will relate to their business cost structure.