So I rented a vehicle for several weeks in the month of December from this place. What mistake!!!! I Spent over $1500 close to 1800 with this company and their customer service to say the least was TRASH. One week into renting the car I noticed that the tire light came on mind you we had a snow storm so I figured the cold may have deflated the tire slightly. Went and got air in the tire no problem then about a week and a half after I caught a flat same tire on the 95. I go to the back of the car check the trunk there's no doughnut or extra tire at this point I'm annoyed I'm stuck on the highway with no spare. Mind you the tire went flat approximately 7:30 PM so it was pretty dark. I also purchased their insurance for the vehicle. There was no number to call and when I looked up their insurance the name of it was called RAW which was located in the United Kingdom?? Not sure how that's possible. I managed to get the car off the highway and what was provided in the trunk was the air pump. I proceeded to use the air pump to no prevail and had to get a used tire Put on the vehicle which cost me $60. I showed the flat tire to the attendant at the tire shop and he proceeded to tell me the tire was dry rotted. I contacted the company the very next morning since they closed at 5o'clock the day it happened and I had no way of letting them know what was going on. No 1-800 number no roadside assistance no help at all from them. So I decided to bring the vehicle back determining that I was no longer going to give them any more of my money for the crappy service that they provided. I was greeted rudely by some of the gentleman specifically the one that was walking out of the door while I was walking in and I said hello he just groaned and walked by me. RUDE! The young lady at the front desk upon my arrival to return the vehicle then returned my deposit To the wrong card. I called back within the hour of me dropping the car off to explain it wasn't sent back to the right card number. I was told I was going to get a phone call back the next day to fix this issue NEVER HAPPENED. mind you the next day after I got a flat I was also supposed to get a phone call from the manager which never happened they failed at that again. I suggest you spend the extra cash instead of supporting this mom and pop shop and go to hertz enterprise budget and spend the money for the service you deserve one renting out a vehicle. RUN from this place as fast as you can their money suckers. read more