I recently purchased a recliner from rent a center in Warsaw NY, The sales person Richard told me I could return it if it didn't work out, they delivered it the next day about noon, I called them at 6 pm the same day to say this isn't going to work for me, it was very uncomfortable, the woman Rachel said you bought it outright so we can't take it back, I told her Richard told me I could and she said that's why we encouraged you to rent it, that was NEVER mentioned once. I spoke with district manager the following day, her response was that's our policy, Richard should not have told you that. Lesson learned. I hope people realize they are paying double the price for whatever by renting. They were all very rude when I called back. read more