the staff was so rude my car had less oil then before charged me 3560 for a oil change the place…read morehad bugs everywhere.

I purchased a 2022 Lincoln Nautilus and the entire experience was 5 Star from start to finish. I…read morewas able to apply for a loan and get approved virtually, and then have the car delivered to my home all within 24 hours. I was in contact with Kyade and Dominic throughout the entire process who were nothing but friendly and professional making the whole process smooth and seamless. When Dominic arrived with my car he was prepared to explain all of the car's features and help me set up the apps I would need to operate the car and connect with my phone. I highly recommend this company to anyone in need of a car and desiring top notch financing and service. Thank you guys again!

Chris and his team were fantastic! Credit given where credit is do! We recently rented the…read moreMercedes Van for the Ragnar race in upstate New York that 6 of us basically lived in for 2 days. Not only did they bring the van to my office in midtown Manhattan to drop it off on Thursday they were so accommodating and came and picked it up in Long Island when we returned it Sunday evening. Unheard of in my book. Pricing was extremely fair and Chris didn't hesitant to say "no problem" when we asked not to be charged for an additional day because of some time constraints. Bottom line is that he will be my first call next time.

VTI saved our trip! When our van reservation at another company was cancelled without warning the…read moreday before we were supposed to leave for a big group ski trip, I contacted VTI and they got back to us right away with a great van at an even better price than the original reservation! The process to book and pickup the van couldn't have been easier and the guys at the office were so great and nice and helpful. VTI is now my go-to spot for rentals and I highly recommend you use them too.

SEVERE DISAPPOINTMENT. I WILL PROVIDE DOCUMENTATION. I've never given a 2 star review, let alone 1…read morestar. I would've given zero stars, but it was not an option! I tried renting the van for 2 days to celebrate a family birthday party for our grandmother. Needless to say, the whole family was severely disappointed that we were unable to travel together and celebrate her 80th birthday. I received two confirmation emails with confirmation numbers and writing from the company that said the staff is looking forward to taking care of me. One major problem... there was no vehicle for me and the staff blamed me for not calling to confirm... REALLY?!?!? There was a phone call to me, which I returned TWICE. One time I left a message confirming the vehicle and the other time the voicemail was full. The day after my calls, I received the second of two emails with confirmation numbers on them. I arrived as planned and NO VEHICLE. The staff was not only rude, but did nothing to apologize or try to get me another vehicle with someone else. They blamed me for not confirming the vehicle. I finally left after pleading my case for 15 minutes. I played the voicemail I received and showed them the two calls. I returned to them I can see they were getting aggravated with me once I told them it's all on tape. They were directed to stop talking by one of the workers behind the desk. In short, I was told that two email confirmations with confirmation numbers doesn't mean anything because it didn't come from a phone call. HELLO?!?!?! THIS IS 2025! Unbelievable. And yes, I waited two days to write this review so I could digest what actually happened. Please do yourself a favor and go elsewhere. There are not many reviews for this company and I assume the positive ones that are there must've been made up by them.

They called back to rectify the mistake and reinstate the reservation. This was due to an internal…read moremistake. Hope tomorrow goes well for the birthday function.

Absolutely first rate auto body work at great prices. You never get this quality repair at such a…read morereasonable figure. Thank you Final Phase. You are Long Island's best auto body shop.

Quick service and impeccable quality. Car looks brand new like it was never touched. They also got…read moremy car taken care of quicker than originally planned. Outstanding work, great value, and will be back!

Absolutely amazing experience always! Honest, helpful and comforting in an uncomfortable…read moreprofession. Nobody likes to go to an auto body place but Russ and his team make you feel like it's all going to be fine! Won't go anywhere else!

This is an update to my last review. The economy must have gotten to Bill…read more Unexpected charges for things like Clean up at site, storage and Unnessesary parts call for 2 stars. 2 bad.

I booked a ride through Doug's last minute when on a weekend girls' trip in Greenport. We noticed…read morethe availability of Ubers was fairly unpredictable and wanted to ensure we'd have a ride to a winery the following day. I put in a request on the website and coordinated with Doug via email. It was very reasonably priced and Doug was super accommodating! We had a great driver - shout out to Jodie! - who was professional, kind, and punctual. I had tried to contact several other North Fork based transportation and taxi companies and they either never got back to me or quoted something astronomical! PLEASE give your business to Doug's - you won't regret it!

Doug came and picked me up in New York after my office Christmas party. He was there right on time…read moreand didn't complain when he had to wait a little while for me. The price was right, the car was clean and he was a good driver. When he dropped me off he made sure to wait until I got into the house. Very nice guy and I recommend him.