This store sells crummy furniture and their warranty service is terrible. They charge an inspection…read morefee and an install fee (totalling about $200.00 + cost of part if it's not covered by warranty) to repair furniture that they sell that is still under warranty when it breaks down.Take my advice and spend a little bit extra and buy furniture somewhere else that doesn't break down while it's still under warranty.

I've been here before but this time was for me. I was looking for a lift top cocktail table and…read morethey had several but not the one I had seen on the internet. I pointed this out and the lady helping me contacted Albuquerque and found they had it. She made arrangements to get it brought to Farmington and set it all up. It was on sale and I got it for that price. It is going to be delivered next Thursday. This was an excellent experience and everything was done to my satisfaction. Micaela Daily was just so helpful. I left very satisfied and knew I was getting the table I wanted. I also got an estimate on a platform storage bed that I hope to purchase soon. I am very satisfied and will keep doing business here. And Micaela is amazing.

I love Freight Direct! When I walk in the door I am helped by a friendly face. I have bought a…read morecouch that I love and pillows that are just right from them. If they don't have what you want they will find it for you. When I need any type of home furnishings in the future I will go to Freight Direct first.

Interesting store layout. Friendly helpful staff. Bought my dining room table here, only downside…read moreis close out item, can't order more dining chairs to match. Seats 6, comes with 4 cairs. I will be back if I need another furniture item though.

It's a nice looking store, but it's almost like you don't get much of a chance to browse as you're…read morebeing stopped every 5 minutes to hear a sales pitch. If the employees would've left me alone after the first time I told them that I was just looking, I'd probably come back another time and buy something. However, I have absolutely zero desire to go back now.

Let me start off by saying, I will never step foot in this store again. You are chased down like…read moreprey within seconds of entering the front doors. When I am literally trying to ask for a few minutes to look around without any help, I expect to be given just that. Read your customer! When a customer says "I am just browsing, I'll let you know if I need help" that doesn't mean call for backup! Your employees chased me off for the last time. The white coats? That is the dumbest thing I have seen in a furniture store. I'm not sure Ashley Furniture can sink any lower.

Sold me a counterfeit item and will not do anything to correct his mistake. Warning! Buy at your…read moreown risk! Wolf in sheep's clothing. Buy at your own risk.

I was told that the doll vendor from the Dusty Attic moved a couple miles away, still on Main St…read more.. and I was on a mission! You see, in a fraction of a second on someone's Youtube video about Farmington, I had spotted a doll cabinet... and within a 1930s Jaymar "Orphan Annie and Sandy" duo... And if anyone knows anything about me... it's that I'm an Annie fanatic... and my collection of vintage Annie dolls is expansive... but was missing this particular Jaymar duo... The owner of What the Junk, the lovely, friendly, immensely knowledgable June, offered her support as soon as I walked in... but I'm superstitious a little-- I have to "spot my find" by myself... ha! Once spotted, we had an extraordinary discussion, and it was very clear that June is a true doll collector-- and get this... she can also restring dolls as well! (Oh, if only she lived closer to me!) I suspect that is just ONE of her talents, she radiates wisdom and respect for history and treasures! Her store is an artful, eclectic delight of vintage collectibles, and it oozes with love from her big heart and delightful smile. Farmington is LUCKY to have a gem such as this-- in both store and in June! P.S. FULL DISCLOSURE: I was in town as my dog was playing "Sandy" in the local production of Annie... after having such a good time talking to June, I invited her and her lovely husband as my comp tickets to the show-- and I'm soo glad they came-- what a thrill! I truly hope that we can keep in touch and that they will look me up one day if they come out to Vegas!

I puchased a very nice solid wood table here and they delivered it in hours. They bring in used…read morefurniture from all over and have a nice selection

Store was closed. I parked in front of the store and walked next door for a massage. The jerk…read moreowner called the massage org and demanded I move my car even though he was CLOSED. I will never set foot in that shop. Looks like a bunch of junk anyway.

Love the selections and the quality. Customer service is excellent do yourself a favor go in.read more

My wife and I were in need of a washer and dryer. My wife signed a contract and gave all the…read morepertinent information and PAID TWO months in advance. Management gave a delivery date so all was good. Customer service called us last minute and failed to follow their commitment in delivering our rented Items that had already been Paid for Two months in advance. As you would expect we were highly disappointed with the poor customer care and their lack of due diligence. Apparently customer service only just called our references at the last moment. They were unable to contact one. We were able to provide an additional reference and they still would not deliver our rentals on the day agreed upon. When requesting to speak to the manager, the branch manager answered. We did not see eye to eye and he decided to hang up on me and refuse to answer any of my questions. On the third call to his store, he said he would only speak to my wife because I was heated and cursed. (This is the only time I cursed at him, and that was after he hung up on me more than once) My wife asked why he wouldn't speak to me and his answer was not sufficient. Instead, this man decided to be rude to my wife speak down to her and state "We don't need money from people like you". I could only believe he meant Those who do not live in Farmington but live on the reservation. I made a complaint to The Aarons national complaint line. I called two more times to see what is happening and they told me they would contact me. That was about two weeks ago. Do not do business with this coward who can only argue with a nice woman, instead of her husband. I explained to the man I was in a wheelchair and a disabled veteran and that is why my wife went to get the rentals and I was not with her, he still refused to speak to me. Do not do business with this chain because they do not care about the customers. Go to someone else.

Middle of summer the swamp cooler went out. Couldn't find the parts we needed at the local hardware…read moreand HVAC places and ordering online would take days. Absolutely Everything had all the parts we needed at very affordable prices. Blair and Christopher were a big help!

last month I drove 21/2 hrs to buy some windows and a sliding door. I loaded up the windows and the…read morestaff loaded up the wrong sliding door as it was getting dark. I got home only to find the double paned slider had a broken jagged pane missing. I called to inform them it was the wrong slider and I would return it. They said ok. I drove down gave them the door looked around and couldn't find another complete door. They refused to refund me for the door despite not having another complete slider. I said I couldn't find anything else yet they refused to refund me accusing me of buying the broken door knowingly. They were rude and unwilling to refund me. They offered instore credit but they had nothing I could use. I'm in my 70s and I spoke with the owner and he said too bad he couldn't return my money. I've never been treated so poorly and they didn't care I live 21/2 hours away. Most of the inventory is in bad shape and they want top dollar. I pleaded with them to return my money but they insisted in store credit only. They knowly sold a broken door to an elderly man who drove five hours round trip and to returned it and refused to make it right. i Would be very Leary of their underhanded business practices. Doc