Dean acted rude, combative and generally ill-mannered with me. I recommend you look elsewhere as there are plenty of other people in this line of work who are very nice and easy to work with.
With Dean, however, billing was a nightmare and he did everything he could to extend his work -- is he hungry or something? I hired him on two more visits (his idea), and on both times he seemed to be doing everything he could to keep extending everything. His report was boiler-plate copy/paste nonsense with pictures thrown in (90% of it was just pictures... thanks... I could have done that myself). On return visits (2!!) he basically did nothing but charged and got super rude about the whole thing.
I have all emails, reports and bills to support this review if you're interested. Not happy with his effort at all and everything he did for me was utterly useless to me.
EDIT 8/8/2017:
I see Dean thinks this is a fake review. He clearly did not see the last paragraph, just above. I have invoices, several emails, and canceled checks to your company. My dealings with you were through a company. I'm happy to provide all this evidence to Yelp for verification. Too bad I didn't record the mean phone calls, too! read more