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    Renoirte Matthieu

    4.5 (2 reviews)

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    Bittersweet

    Bittersweet

    3.8(5 reviews)
    47.7 km
    €€

    Listen, the chocolates are amazing. I will not discard the quality. HOWEVER, the service is…read morehorrendous. It is so sad how the woman at the counter treats customers. She said "enough is enough" when a customer asked to try one of the chocolates after the lady that was with him had tried one. They spent over 100 euros in chocolate. Customer service law, YOU TREAT YOUR PAYING CUSTOMER WELL. In the US, that woman would have been fired. I have sent so many people there to buy chocolates and I always get the same feedback: "amazing chocolate, horrible service". I will NEVER send anyone there again. Unfortunately, this is just another one of those instances that remind us that people are losing their humanity, their kindness, and their fairness. Please, just treat your customers better.

    Down a quiet alleyway in the center of Leuven close to Sint-Pieterkirk (Saint Peter's Church) and…read moreLeuven's Stadhuis (townhall), you'll find Bittersweet Chocolatier. This small but very welcoming shop lures you in with the smells of chocolate wafting outside of its door. Inside, the a selection of about ten chocolate flavors is presented for you to pick and choose from. While you can find very typical Belgian flavors represented here --such as one filled with speculoos -- my boyfriend and I were delighted to find some very curious combinations such as caramel and banana, violet, and a Leffe (Belgian beer) flavored one too! Both times, we were greeted at the door with chocolates to try and met with the owner and chocolatier. Many chocolate places sell by the piece, but they sell by the weight. We found that our Euro stretched for quite a bit and were able to take a good selection home! While one can find Leonidas, Nauhaus, and Godiva in Leuven as well, it was nice to taste and take home chocolates one cannot find outside of Leuven.

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    Neuhaus - Store on the Grand Place.

    Neuhaus

    4.5(43 reviews)
    32.2 kmGrand-Place, Centre-Ville, Bruxelles
    €€€

    While in Belgium had to visit as many chocolate shoppes and tasted enough to determine which one to…read moretake back to the family. In the Grand Place these chocolate shoppes were lined up almost next to each other. Neuhaus was the first and ultimately the finalist. I appreciated the welcome as I came in, an overview of the history as I drooled over the well stocked cases. Of course there were too many flavors and types to pick from. Overall my taste buds did its job and the flavor combos, the snap of the chocolate and taste won me over to Neuhaus. I ended up customizing the boxes according to the choices dictated by family back home which covered pralines with caramel, yuzu, coffee, speculoos, etc. In the end buying direct avoided tariffs and what I saved went to more pralines but the tradeoff was a fuller luggage. Neuhaus had a frequent buyer program that I signed up for. Not sure how much I'll make use of it.

    Do you like chocolate? Well this is one if not the best chocolate house in Brussels…read more From the time you walk in it's a sensory experience. Visually it's amazing with all the chocolate and options you have to chose from. Yes it's not inexpensive but quality chocolate is well worth it. The lady in the shop was extremely knowledgeable and helpful in making the right selection. Neuhaus was the inventor of filled chocolate with awesome flavors. If in Brussels this is a must stop to shop!

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    Renoirte Matthieu - chocolate - Updated June 2026

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