We had a very concerning experience with Carolyn while scheduling a pediatric appointment for our…read moredaughter. During a phone call to verify insurance, the staff member began asking questions about our family structure that were irrelevant and inappropriate. My partner and I are a same-sex couple and our daughter was conceived through IVF. Despite explaining this, the staff member repeatedly asked who the "biological mom" was, referred to one of us as a "step mom," and asked where the "biological dad" was. Our daughter has two mothers. There is no father involved. She is insured through one of her mothers' employer-sponsored health plan, which should have been the only information needed to confirm coverage. Instead of simply verifying insurance, the conversation turned into questioning the legitimacy of our family. This was uncomfortable, unnecessary, and frankly unacceptable in a pediatric healthcare setting. Families come in many forms, and medical offices should be equipped to interact respectfully with all of them. At minimum, staff should understand that children can have two mothers and that insurance verification does not require probing questions about a "biological father." I hope the practice leadership reviews this interaction and provides staff with better training so that other families--especially LGBTQ+ parents--do not have the same experience when trying to access care for their child.

We love Pinecone! All the providers are wonderful and we can always get in for a same day sick…read moreappointment. You won't necessarily see your primary for that, but the availability is a huge plus. You can tell everyone genuinely cares about the kids here too. Can't recommend this practice enough!

We love this office, and our pediatrician (Dr. Meredith Reynolds)!…read more We started going when our first baby was born (they came to the hospital of course), and have continued for over 2 years, along with our second baby as well. We love the home away from home feeling from the office and location itself, next to the river and one of our favorite parks. Everyone is always so gentle, from sick visits to shots and physicals. My daughter had developed some doctor anxiety around 18 months but it quickly subsided by her 2 year old check up when she wore her Elsa costume and got complimented and hyped up by nurses and the doctor. She loves doctors now! I love that we can call for a same-day sick appointment, and I love that there seems to be no dumb questions. I feel heard with any concerns I have for my children, and I feel valued as a parent trying to do my best. Any referrals we have needed or asked about have been responded to promptly. You can relax in this office, and rest assured that your babies are in the absolute best hands. Truly the best pediatrician office in Northern Nevada, hands down. (Also, the froggies are a huge bonus.)

Aspen pediatrics has been our pediatrician for over a year now. We had our first child back in…read moreAugust of 2023 and started with Aspen from the beginning. We have had nothing but good experiences for the first year of our child's life! All of the doctors are super kind and knowledgeable. Never rush us or make us feel stupid for asking all those first time parent questions. We typically see Dr rotem and she quite honestly changed our life. When we came in for our 9 month appointment she asked us how we were sleeping - and honestly we weren't! Our son had terrible sleeping habits and Dr rotem spent extra time at our appointment helping us with suggestions we should do to help. After that day, our lives were so much better and we actually got our son to sleep! Love this practice and all the staff!

Dr. Frazee is an incredibly thoughtful, kind, knowledgeable physician. She provides urgent…read moreappointments and has saved us from ever needing to take our kids to urgent care. We are so thankful to be her patients! If we could give more than 5/5 stars, we would!

This isn't about Dr Frazee , she's a great doctor my 7 year old has been seeing her since birth,…read more this is about her manager HEATHER. Arguing with me about "policy" and refusing to have Dr Frazee see my sick 2 yr old because the patient paperwork was not filled out only because it was NOT available on the patient portal to do!!! How is that my fault???? And why is it that the receptionist handed me the forms to fill out while we waited to be called and then all of a sudden it's not okay ? Heather acted very unprofessional, talked to me like she was wayyy above me when in fact she is NOT and had an attitude like her sh*t don't stink. I do hope Dr Frazee that you see this and start looking for a new manager ASAP.

Love Dr. Greenfield. Amazing office and staff! Wouldn't want to take my baby anywhere else for care!read more

Joy should be the ONLY reason you should take your kids elsewhere. My son has dual coverage under…read moremy husband and I. This is my final straw with them. From the many unpleasant Google reviews from other parents; she has been a problem for a very long time. Good riddance, I won't have to speak to this belittling racist!!

Absolutely love Northern Nevada Pediatric. We have been coming to this office for over 14 years. If…read moreyou are looking for an outstanding pediatrician, you need to book with Dr. Cohen. She has create such an amazing relationship with my children that they like going to the doctors. She alway has the most update medical information for me and my children. She carries integrity and respect. She never skips a bet with us. Blessed to have her as our pediatrician.

My 3 month old daughter sees Dr Jessica Vaughn & I have loved her since the first visit. She is…read moreextremely detailed and always answers every question with kindness and honesty. She genuinely makes me feel like she enjoys her job. She talks me through each process we have to go through and never makes me feel rushed. She also gave me a bunch of formula when I switched from breast feeding to formula. Highly recommend. Office lady's have always been super kind to me no complaints and always helpful when switching appointment times

As a new mom, I was not aware that you were supposed to establish a pediatrician very early on in…read morethe pregnancy. So I waited until the last month to get recommendations from friends and make the appointment to go in. She was recommended by 2 people I knew from her previous practice. Little did I know I would be induced 2 weeks early. Luckily Dr Frazee took us in at the last minute notice she had, and came to the hospital for the circumcising. We have never been disappointed since. Many doctors have a nurse call you back and never actually take the time to make calls themselves. Dr Frazee always returns phone calls when you have questions and generally she calls back within a very short period of time. There is never a long wait at her office. The office itself is clean and her staff is friendly. When we had a bad rash early on, she got us in for an appointment quickly and got it taken care of. But the most impressive thing to date is her schooling a lab clerk over the phone on how to find a record in the system. We went to get labs done on our newborn for jaundice and the person checking us in at the lab was not only a bit rude, she had no interest in helping us because she stated there were no records submitted for us to be there. I called Dr Frazee's office to let them know we could not get into the lab. Next thing you know, Dr Frazee gets on the phone and tells the check in person where the records are at on the computer! The attention to detail and personal care is not something you get with many health care professionals these days, so Dr Frazee's team is a breath of fresh air in a world where you can barely call anyone without getting an automated service. She is very personable at the visits and we will keep seeing Dr Frazee as long as we live here. We would recommend her to any friends we know who are looking for a pediatrician.

We have been with Dr Frazee since 2011 and she is awesome!!! She moved to her own clinic and I made…read moresure that we follow her. She takes good care of my daughters, one who is under the spectrum and one is typical. No matter how noisy they are at the clinics, they are very patient with them. We love Dr Frazee dearly!!! More power!!!

Summit Pediatrics is the best physicians office for our kiddos. We've never had to look into…read morechanging physicians and have always felt comfortable taking our kids here. Dr. Raman is always very explanatory about any questions I have regarding how my children are feeling, what vaccines they do and do not get and the choices I have, as well as a deep understanding that kids are kids. They get sick. When you come in, the office is very welcoming with a child's movie playing and Daisy the turtle swimming in her tank. There's one other fish tank available for viewing if your child gets over Daisy quickly. Each room is labeled by places you can travel in the world, and inside each room are decorations or pictures of the place the room is labeled by (Italy, France, Spain). The office and rooms are always clean and well lit, offering stickers to the kids who want one at the end of each visit. We always refer Summit Pediatrics to our friends and family. Thank you for being great!

Dr. Ramen is amazing always explains to my daughter what's going on and why. All the office staff…read moreand nurses are amazing as well.

We have been seeing Dr. White since our daughter was born 4 years ago and EVERY interaction we've…read morehad with her and her staff has been nothing short of perfect. The office is always clean and is a calming environment which is much needed when your kiddo is sick or needs their next set of shots. We had to call a handful of times for various issues like when our daughter got a bug bite that she seemed to be having a reaction to and the front desk and nurses were over the top helpful with giving us information and getting us into the office on short notice. I wish I could give Dr. White and her amazing staff more than 5 stars. We are so grateful that we have them as our pediatrician team!

We love Dr. White! We have been coming here for 6 years. We've always been taken care of and been…read moreable to get in when my kids have been sick or have been needing attention right away. The nurses are good with my kids and are always friendly. I absolutely trust Dr. White's opinions and she has always been attentive during appointments and talks with me openly about any concerns I have about my children. We are thankful to have her as our pediatrician!

I have been nothing but overly satisfied by the kind, expert, humble and compassionate care That my…read moredaughter received within the pediatric oncology department. Under the leadership of Dr. Seema Roa , I am confident that my daughter received the best care that she could have. Further, our needs were immediately addressed under the oversight and responsiveness of Dr. Kris Deeter. And as a doc in healthcare myself, particularly mental health, I'm not the easiest auidience, but their teams and themselves went above and beyond in every way they you can inside. And although my daughter succumbed to cancer, I have zero regrets in whom I entrusted care. I will forever be thankful for their expertise, empathy and advocacy for our family, my daughter at the center. Thank you!

I love this group... however went to the office got there at 4:40 pm…read more.. Open till 5 and there was no ine in the front... I could hear the MA's talking in the back.. Waited for 10 to 15 min till someone came up front... I was a CMA... And to me this was really unprofessional... I guess I have high standards... But this also concerned me for Hipaa compliance... I am only giving a 1 star review because I feel this should be addressed especially since another mom came in waited and left...

I called to get a new pediatrician because our pediatrician moved all the way out to Rob Drive. I…read morehave a foster daughter that has Medicaid and my birth daughter is cash pay. They said that they except Medicaid but not cash pay and I asked him the reasoning and the woman said, " it has to do with continuity of care. If we order labs we wanna make sure that you're able to afford the labs or specialty testing." I explained to her how I can afford the medical care my daughter need as I get a stipend through my job. She said, "well we can't assume that all cash pay patients can afford it." I told her that they are assuming that all cash patients patients can't afford it which is not very fair at all. Cash pay patients Pay better than Medicaid patients sometimes. This was disheartening and frustrating. As I'm calling around I often find facilities they don't except Medicaid, but this is the only facility that does not accept cash pay patience. I think that it's awful that they assume that I cannot afford care for my daughter. They are putting an additional barrier on our medical care and it's hard enough as it is not being offered health insurance through my job. I'm sure The doctors are so amazing and have no idea that this is even going on.

Dr. Colombo has been Toddler's doctor since the day she was born. He is a really good doctor, and…read moreToddler has never had a problem with her check-ups. I agree with Karen that the office (Sierra Pediatrics) is really efficient, and I have never encountered any problems with getting appointments, having to wait, or billing issues. My only complaint is that I get sick of the "handouts." As an educated person, I feel better when given a thorough explanation of something than when given an over-simplified one-page handout to read. I realize this saves time for the staff, but it frustrates me. That is why I have dropped one star, but overall I think that Sierra Pediatrics is a great place to take your kids.