This review is for the New Swift Building off of Double R. This office is a disaster ! Soooo…read moredisappointed here. Soooo disorganized and front staff is a mess. He Lady with the purple hair was so unprofessional, talking loudly to her kid on the phone, while patients waited for her finish. She speaks loudly about her personal life.. I had emergency surgery last July 13th after I fell down the stairs and broke my hip! I was going to switch from Great Basin Orthopedics, but changed my mind after being called about a bill that was denied by insurance. Girl had no clue about insurance on the phone. It was re-billed by insurance, she should have known that, MY GOD! I went in for an appt. And told the girl at the desk, that I had another appt. Next door at 3 pm, so that gave me an hour to be seen.... At 10 til3 pm, I went up and asked the other that I had to leave, as soon as I got up to the desk, my phone rang and it was SWIFT calling me and said, so sorry you missed your appt., I told him that I HAD BEEN IN THE LOBBY for an hour already, EVIDENTLY the first girl did NOT CHECK ME IN.... OH MY GOD again!!!!! THEY TOOK AN XEAY REALLY FAST, and we ran next door to my cardiologist...OMG!!!! Finished at 4 pm ,ad went back to SWIIFY where I was finally seen. They apologized, but STILL!!! Dr. lilyquist, who was the on call surgeon at NNMC and so, he did my surgery, he put 3 screws in my hip, where I should have hada total hip replacement.... Why is beyond me? Quick FIx I guess.. I am having trouble with screws, they are loose in my hip.. I can feel them when I walk, UGGH!! 6 months later it is still painful.... I went to GBO and saw Dr. Winkle, and he took an X-ray and said that i was 1/2" shorter in my left leg, WHAT????? So I had to go get a prosthetic for my shoes.... SO we go to the hangar clinic and they said I was 3/4" shorter.. MY GOD!! SO they made 2 pairs of my sketch ins , and added height to the left shoe of both pairs! I also bought a pair of crocs that were higher than normal., Hubby shaved off a little bit from the left croc, and I bought regular height crocs for tight foot, WORKS AWESOME! When i saw Dr. Winkle at GBO , he said I would need A Total Hip Replacement within the YEAR! OMG!! I am sooo not happy about that at all, wishing it would have been done in the first place, trusting the Emergency Dr., when I should not have. It cost me $400 out of my pocket for the prostethics, and that just annoys me and should be paid by Swift! I am glad to be back at GBO where the professionalism is amazing and admired! So disappointed in Swift.. When I was at Swift, when I said Lilyquist did my surgery, the Dr.s would chuckle and say Lilyquist?? He is a hand Dr...not a Hip Dr. He was the surgeon on call at NNMC! I really liked him too until he never said I was shorter on the left, and it's sooo obvious in the X-ray!