It is no secret that there are skilled physical therapist at Renew Physical Therapy. They helped me recover from total knee replacement surgery earlier this year and now are helping me recover from the repair of an unexpected rotator cuff injury that made it very hard to do my physically demanding job. What might not be recognized is the great work the office staff does here to make this possible. In my case having two major surgeries within the same calendar year meant I needed more physical therapy than insurance customarily approve. The staff at Renew helped me secure the approval I needed. This was not a simple process and I want to particularly acknowledge Sadie at the Novato facility for making this happen. Thank you so much! read more

Everything is top-notch. reception, scheduling, equipment, service, PT recommendations and exercises, convenience, affability.

The physician assistant I saw at UCSF prescribed PT for a nagging hamstring issue. He gave me the name of two different PT offices in Novato, but strongly recommended Renew. I am so grateful for the care I received. Veronica (Nicki) McCarron was outstanding--knowledgeable, attentive, and genuinely invested in my recovery. She took the time to explain what was going on, tailored the treatment plan to my needs, and made sure I was comfortable and confident with the exercises. Each session felt purposeful, and I never felt rushed. Best of all, I'm now completely pain-free. I highly recommend her and Renew PT to anyone looking for skilled and compassionate physical therapy care. read more

100% GREAT experience from front desk (M) to therapist (A). good clear communication both pre and post. i went in a little fearful and walked out feeling reassured and oh so much better. Vestibular PT. who knew? They were completely accommodating in every way. They made me comfortable and took the fears away. It was a great experience in Novato. Barry C. read more

Ashley was wonderful and is very knowledgeable. The front office are very conscientious about their jobs. I will not be back because this morning I woke up sick. Called to cancel appt and was told there would be $100 late cancellation fee. Can't afford that. Live a couple of blocks away so I showed up. Fee got waived. I managed an Ortho office on Union Square for 11 years and we never treated patients like this. read more

I have used Renew Physical Therapy, Novato several times - for two separate hip replacements, neck pain, and vestibular treatment. I completed my recent sessions with Nikki regarding my hip replacement. She was fantastic - personable, highly knowledgeable, able to shift exercises when I had a physical set-back, thoughtful, and gave helpful feedback. I couldn't ask for anything more. I find the office staff welcoming and upbeat, the physical set-up appealing with updated equipment, and the place clean and airy . I have referred many family members and friends with great response. It is the only place I would go now for PT! read more

What a welcoming facility - - I actually look forward to returning - Nicky is an absolute gem - so compassionate and knowledgeable Can't say enough goof things ! read more

Renew Physical Therapy on Grant Avenue has the best therapists! I have been to two other of their other locations and this is my favorite. Excellent front desk service getting appointments and they give their all in your appointment with them. Follow up appointments started on time and didn't finish until all my questions were answered! They are great and highly recommended! The office is clean, waiting room large and stocked with magazines and didn't have to wait more than five minutes for my therapist! They have all the equipment needed to make your experience worthwhile! read more

I went to Renew for Chondromalacia Patella on the recommendation of my PCP and orthopedist. Seamless, lovely experience from the front desk to my physical therapist. Knees are much better and I now have a program to manage my condition. Thank you Renew!! read more

Pros: easy parking, knowledgeable physical therapists Cons: lack of skill and quantity of manual therapy, extra $99 fee upfront, not covered by insurance, rushed mill like atmosphere read more

Jackie is amazing! I have had the privilege of being her patient multiple times, and am so thankful for her guidance in rehabilitating a wrist and elbow fracture simultaneously, (another) elbow fracture a year later, and decreased mobility in my shoulder from years of bad posture and subpar swim technique. Jackie is very knowledgeable, patient, and caring. She explains exercises clearly, and made sure I had the correct form before sending me on my way. Depending on where I was in the healing process, my therapy sessions comprised strengthening, stretching, and manual therapy modalities. Renew therapists see only one patient at a time, which I felt maximized each session and ensured I maintained proper form on each exercise. On occasion I have seen the other therapists, and they are all great! As an athlete, it's a scary place to be when you break a bone that's core to your sport. Jackie's reassurance and encouragement were key to my staying motivated, especially early on in the healing process--and we celebrated little milestones, like being able to curl a one-pound dumbbell or push myself up from a prone position. A happy outcome: Just one year after breaking my wrist and elbow I qualified for the Masters Nationals swim meet, and even swam a lifetime best! The Renew Novato front desk staff is awesome--professional, competent, kind. They remember your name and always warmly greet you. Scheduling appointments was easy via phone or email, and they will add you to a wait list if your preferred day/time isn't available. A shoutout to Angelica, Madison, and Amber for making scheduling and figuring out insurance simple! I moved away and am sad to have finished PT, but Jackie sent me off with a great plan for continuing to strengthen my arm and keep my shoulder mobile. Seven months after my second elbow fracture, I am swimming 2+ miles 4-5x/week and practicing yoga 3x/a week with no pain or limitations. I am very grateful I found Renew PT! read more

Renew Physical Therapy - Eight months after breaking my wrist and elbow, I could side plank (pain-free)! - Physical Therapy Near Me - Novato, California

Had an uncomfortable office visit where everything seemed to go wrong. It started with the copayment not matching the the copayment listed on the insurance explanation of benefits, but after going to the back room for physical therapy I was informed that there wasn't anything more that they could do to help with my problem. It felt like that could have been communicated before paying the annual facility fee or the $75 visit fee. read more

Imee was wonderful to work with! She helped relieve pain, gave me exercises to help strengthen areas in need, and was a great listener! I highly recommend Imee for physical therapy! read more

I love Renew Physical Therapy - Novato, I have gone there for both my R/L total hip replacements, and all the therapists I worked with were great, very professional and knowledgeable. I would highly recommend them!!!! read more

The one star is for a $100 fee for no reason at all. I always thought of PT as a prescription that the MD writes and the professional fills. Prior to the $100 fee, I had a good experience with Renew. Then the receptionist called to say the fee was added. Is it there just for the privilege of being seen? As a club membership fee? Ridiculous! read more

Always excellent care every time I have used Renew PT, in Mill Valley and Novato. In particular Imee in Novato (recently) has been fantastic, also Cassie in MV, Mike and Chelsea in Novato. Everyone listens to the issue and my desired goals and works towards them. Highly recommend! read more

Outstanding assistance and therapy by Renew PT and my therapist Chelsea. In a few sessions she began with some tips for recovery (shoulder bursitis) but soon noticed that I was "recruiting" other muscles and carrying my shoulder wrong. At first this seemed awkward and counterintuitive, but she was right: by correcting my form and restarting "forgotten" muscles, my shoulder became more flexible and symptoms rapidly clearing after a couple weeks. These things take time. Chelsea's relaxed but insightful approach made a difference for me - she knows what she's doing! Thank you! read more

I drove 4 hours round trip to get the Renew Physical Therapy. They are one of the few PT places that offer pelvic floor PT that can be paid through insurance. I really liked working with Imee and appreciate the follow-up. read more

I have written about 2 negative reviews in 10 years but felt compelled to do so about this business. I have severe SDS or shoulder impingement syndrome and my doctor prescribed six weeks of Physical Therapy. I walked into their office two weeks ago and asked if they accepted my insurance Anthem HMO and gave the teen or young person a copy of my card and she made a copy and said "lets schedule you now". So I dealt with my shoulder pain for two weeks, taking 3-4 800 milograms of Motrin a day to handle the pain and inflamation. It was the day before my appointment this Tuesday the August 10th when I received a call saying, "Sorry we can't accept your Anthem insurance". Two weeks of chronic daily pain and they wait the day before my appointment to tell me this!! How unprofessional is that? They ofcourse offered to see me if I paid personally. 1. This is obviously a management/owner problem because when a patient walks in with a six week prescription for PT and is in pain, which I told the young women, a caring business would call them ASAP if they learned Anthem won't pay them for their work. 2. I know we all make mistakes so I called them back Monday night, the day before my appt. and called them out, nicely, and said this is not cool to make me wait two weeks as I could have scheduled with another PT office. Now I have to wait another two weeks in PAIN. I waited for the women I spoke to, the manager, or the owner to call back and do the ethical thing and simply apologize for their error. I would have accepted it and moved on. I received no call and no apology which tells me this business owner is about earning the money more then patient care. I've made my share of errors in my business and myself and my team always apology sincerely and make it up somehow to our clients. This is what good caring business owners do and I live and work in Novato and Marin and Sonoma and we have a lot of honest and caring small business owners! Their video is slick I noticed and owner brags about opening up a 2nd office in SF to earn more money no doubt. No wonder they have no recent good Yelp reviews and only two in 2020. What does that tell you? Beware of this business. I hope and my guess is their sub contracted therapists are competent and caring, but their owner and manager didn't show it to me. read more

I have had to go to PT several times throughout my life and Renew PT is the best experience I have ever had. Your PT stays with you the entire time. You don't get "passed off". The office is full of kind and helpful people and I developed great relationships with my PT and really trust them read more

I had good results with a post op visit. But be prepared to pay up front, with no reimbursement assistance. You will be charged the full rate, and then it is up to you to haggle with the insurance. Not worth the effort when other providers will handle this for you. read more

I've been working with Lela for a few months and I've been so impressed how she has helped me in so many ways! I fell, hurt my shoulder, sprained my wrist. Hurt my arm, and hurt my tailbone bad along with other issues I have been having (I have a Neurological disease.). She's showing me how I can actually modify things to live much better. She's very knoligable.. She's been giving me homework that truly helps me a lot. It blows me away! I like her as a person too which helps a lot! I really can not say enough about how good she is! The staff is upbeat and friendly. The girl at the front is very helpful and is sweet A long with being so helpful. She is very friendly and calls me by my name! I hesitate to give such a good review and let everyone know she's a hidden gem, because I don't want her to get too busy so I have a hard time getting in to see her. read more

My physician referred to the Novato office for some specialize physical therapy. I was very please with all aspects from the front desk, getting appointments, and treatment from two of the therapists. Imee was outstanding. She made me feel at ease and is very skilled. The office has adequate parking. It has a mini gym set up for therapy session in addition to private treatment rooms. read more

Highly recommend "Renew Physical Therapy - Novato" : Wonderful front desk efficiency by Angelica & Amber - scheduling appointments with flexibility and on time appointments with no wait time. My fantastic Physical Therapist's Brittany, Jackie, and Chelsea who demonstrated their expertise in a treatment/exercise plan right for my needs. They followed-up with emails providing me with short video's teaching me the proper correct tasks necessary to do my home plan. A clean peaceful environment and easy parking near entrance. I'm Happy & Thankful for Renew Physical Therapy"! read more

As a lifetime athlete (and daughter of an elite marathoner), I have had my share of injuries AND treatments. In fact, I went through a period of about a decade where after nearly every race entry submission, I would end up with an injury preventing me from completing the race. I fell into a cycle where I ended up with two stress fractures in my hip within a 4 year period. Then I found Imee. I have been seeing Imee intermittently for two years now for a range of minor running/swimming-related injuries (Achilles tendonitis, etc.), but mainly on a maintenance program to make sure that I never have that horrible MRI result for my hip again. Imee is incredibly knowledgeable in her field and is personally invested in helping her clients realize their goals, whatever they may be. Bottom line - training at the level I want to train at requires a small village, and for most of us, it is short lived. I don't know how long my racing career will last, but I can 100% say that I would not have had the successes and incredible life milestones of the last 2 years without Imee's unparalleled attention to her clients and impressive understanding of the human physiology. Her skillset is not limited to one part of the body; she has seen me for shoulder injuries, hip/SI joint issues, and most recently chronic Achilles tendonitis. With each body region she has helped me immensely with PT exercises, manual therapy (she is amazing!!), cupping, and when needed, she has recommended me to Ortho's and other specialists. Every treatment with Imee has proven helpful. In 15 years as a distance runner, I have never had another physical therapist or specialist for whom I can say that. During these two years since my first appointments with Imee, I have won two Olympic triathlons, set a 12 minute marathon PR (landing at top 100 women at the NYC marathon), and podiumed in two 1/2 Ironmans, including the St George 70.3 last weekend (pictures attached). I am now onto the World Championships 70.3 in South Africa, and for the first time I do not feel weak, or so easily breakable. I feel strong and healthy, with a PT program to support maintaining this level of fitness and a tremendous respect for the physical therapy that has helped me get here. As mentioned, this wonderful adventure of racing, setting goals, and actually chasing my goals, may not last forever (because so many miles really is pretty crazy!), but I am beyond grateful to the Renew PT team for helping me cross these finish lines. And I specifically want to recommend Imee for her unparalleled skillset of supporting competitive athletes through to their goals. read more

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I am certainly not happy I need physical therapy but so happy I found Renew in Novato! They were booked for a few weeks but they put me on the wait list and I was able to go in once a week and get started with home exercises. The office is well organized and everyone is great at reception. I work with Michael and he has been extremely helpful...not only with exercises but explaining what I need to do and why. He is great! years ago i went to PT and the physical therapist had more than one patient at a time. Michael is with me for the entire appointment. You won't be sorry at Renew Physical Therapy. read more

Overall my experience at Renew is relational, educational, nurturing and skilled/experts in their craft. For this particular visit, I met with Imee who is a women's health specialist. I'm pregnant and gained a lot of weight in short time (20lbs in 8 weeks). She taught me new techniques to breathe, move, and sit to support my growing body as well as made adjustments.I took everything I learned and incorporated into my day to day including my workout. Two words- GAME CHANGING! More fluidity and less pain in my body. Highly recommend!!! I plan to go back for regular visits for prenatal and postpartum. read more

Imee Harsuvanakit is a miracle worker. I went in with absolutely zero hope that I would recover and at the end of it I can't believe the progress. I am one hundred percent better and I have her to thank for it. If you are ever on the fence about physical therapy just come here if they will take care of you. read more

Great resource for strengthening muscles to relieve pain. Chelsea is knowledgeable, patient, and supportive. Thank you, Renew!

Very happy with Renew in Novato. The front office staff are pleasant and responsive. My Physical Therapist Tor has been great, really helping me to heal a biceps injury. He is resourceful and thoughtful, takes lots of time to determine the best exercises, and is very pleasant. I highly recommend this clinic and Tor Olson. read more

Great professional staff and knowledgeable physical therapists. I am so happy to have found such high quality PTs right here in Novato!

I cannot provide enough positives about Renew Physical Therapy in Novato, particularly therapist Michael Fenno. I came to Renew for rehabilitation for post-op rotator cuff surgery. Michael provided a concise overview of the rehab program including timeline, what to expect, etc. He also solicited questions from me and provided detailed answers to those questions. This continued throughout my progress, which at one point stalled due an unrelated medical issue. Michael made adjustments to my progress in response to this issue and got me back on track. I just completed my post-op program and could not be more pleased with the results of Michael's stellar work. I HIGHLY recommend Renew Physical Therapy and Michael Fenno in particular. I also wish to give a shout out to office manager Amber Zamudio for her professionalism handling all my administrative and scheduling requirements. read more

Everyone I've dealt with at Renew is the utmost professional. It was so refreshing! First of all, I very much like and respect my physical therapist, Imee. She is extremely knowledgeable, kind and an excellent communicator. We had to meet virtually and I wasn't sure how that was going to work, but she made it very easy and worthwhile. She then followed up with an email describing what we discussed. The office itself is very organized as far as handling me as a new patient. They were very welcoming, helpful and understanding, and made my intake experience very positive. I highly recommend Renew Physical Therapy. read more

Jackie took great care of me through the ups and downs of ankle surgery recovery. She is kind, patient, warm, dedicated and VERY knowledgeable about the ankle joint! I've learned so much from her to take along on my at-home journey....but if I ever need PT again, I'll be back at Renew! read more

The staff at Renew in Novato was exceptional - friendly, knowledgeable, and patient. Post-surgery recovery can be a stressful time (it was for me). I felt like I was in good hands throughout the process. Thank you, Chelsea, Angelica, and Amber! read more

I finished my therapy for the hip replacement I recently had. Jackie worked with me and she was very supportive. I went in with some self-inflicted issues by doing too much too early. She was great at listening to my concerns and we made necessary adjustments as we progressed. Extremely pleased with Jackie and the front desk staff. read more

My experience at Renew was outstanding. Aaron was super helpful and very knowledgeable in his field. The staff is welcoming, efficient and tries hard to accommodate needs for appointments at different times. Highly recommend !!! read more

10 STARS PLUS........ They are courteous, friendly and extremely professional. On first sight of the reception area I was pleasantly surprised and it only got better as I was taken back for treatment. Excellent and timely communication between my doctor and his nurse. Christine my therapist noticed an abnormality with the swelling of my knee and contacted my doctor straight away-Turns out that I had an infection and was put on antibiotics immediately. Six weeks since my knee surgery and five weeks since I started physical therapy and I'm back cycling again! I can honestly say that Renew made my recovery bearable and speedy!!! So I'm now happily back up and running....so to speak. Cheers Sharron Edge read more

In a half century of skydiving, I have visited lots of physical therapists. Most are sincere, many are talented, but some are just head and shoulders great. Renew's Novato office is convenient (less than a block from a terrific bakery), well run, efficient, caring, and....in every way....terrific. Imee is a major find. She understands the body the way a native London cab driver knows the best route. This is my second year, and I am just as impressed as when I first came. And much better for all her work. read more

In 2019 I had extensive shoulder surgery with 5 things being repaired. My surgeon had me in a sling immobilized for 7 weeks so when I started PT I was terrified and in a lot of pain. Imee was so compassionate, gentle and worked with me diligently for 1+ years in order to get over the frozen shoulder, regain range of motion and build back strength. We had tears but mostly laughter and I actually looked forward to going to improve my healing. Fast forward to 2021 and I'm back working with Imee for different issues. Renew is the Best! All staff are kind and professional and the Covid protocol is perfect. If you have a choice, use Renew! KF read more