Avoid 500 Station at All Costs -- Don't Be Fooled by the "Luxury" Label…read more
Are you looking for a Section 8 property? Are you interested in living in a D-Class (not luxury) community? If not, STAY AWAY from 500 Station.
We relocated from out of state for work and, after extensive research, felt confident this was the best place for us--largely thanks to Nichole, who was warm, professional, and gave us high hopes. (Nichole, you're truly missed.) From the outside, this community looked amazing--shuttle services, community events, security, on-site dining, great reviews. But after moving in, it was clear things had changed--and not for the better.
The moment Nichole left, everything began to decline:
* Shuttle service? Gone.
* Security? Removed. Management advised us to "just call Aurora PD" instead.
* On-site restaurant? Closed for months due to "no staffing."
* Garage doors? Constantly broken. Residents, including ourselves, were stuck inside for hours with zero communication.
Worse, the property is unsanitary:
* Pet urine and feces in common areas, including the elevators, hallways, and pool.
* Blood left in the elevator for weeks.
* Community front doors rarely work, leaving guests and deliveries locked out for days before management even acknowledged the issue.
Communication is non-existent. Shannon (property staff) is shockingly rude and dismissive. MK is almost never around and unresponsive. Jay is the only person in that office who shows any professionalism. Former staff like Tim? Glad he's gone.
But things get even more serious:
* We received threatening letters about entering homes without consent.
* Maintenance entered homes at 10 PM-- no emergency, no notice.
* I personally experienced a severe water leak, resulting in mold and unsafe conditions. Management and corporate were notified, and the response from the company president, Joe Marone, was: "Feel free to contact an attorney and have them reach out to me directly."
This is not luxury living--this is neglect, disrespect, and endangerment. If you're considering moving here or investing in Pioneer Acquisitions, please reconsider. The mismanagement goes all the way to the top.
To those in Building 675: prepare for health issues. Mold is real, and repairs are superficial at best.
There's so much more I could share, but I'll stop here. Just check out the real photos of 500 Station, and you'll see the truth for yourself.