I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

Contacted after I signed a lease elsewhere and gave them a friends name to assist since I was…read morealready taken care of.

Major ant infestation, when I say major, it is like hundreds and thousands, I wish I could upload…read morevideo on yelp to let you have a feeling of how many are there, never experienced something like this before (3 apt lived in past three years). We keep our apartment clean, and seal all food, but still, they just keeps coming. Too many crack in the building, it is a great location, but building and utility quality did not match its location and price.

Hi Corrine, These continued denials just tell people that your company plans to continue treating…read moreclients poorly. Very sad. I'm not sure if you are intentionally lying or if you've been given bad information. 1. Our issue of a refunded security deposit has NOT been resolved. 2. Nicole doesn't answer emails or phone calls. As I said, we've tried. In fact we had to contact Village Green mgt via Facebook before getting a response. 3. No, the expired check and envelope were dated beyond when legally due to us. Check the law that I cited.

To alert all Farmington Lakes residents, I just learned there was a vehicle stolen from the parking…read morelot in front of the clubhouse. Police have been notified, and there are no cameras on the property. Police have stated that this wasn't the first incident on this property, and drivers should be locking vehicles with a wheel lock.

I just wanted to take a moment to express my gratitude and appreciation for the outstanding work…read moredone by the building maintenance team. I have lived in this building for several years and have never seen such a dedicated and hardworking team. Not only do they keep the building looking great and functioning smoothly, but they always go above and beyond to make sure the residents are happy and comfortable. Their attention to detail is impressive, and they are always prompt and courteous when responding to any issues or concerns. I have had the pleasure of being assisted by several members of the team, and they have all been professional, knowledgeable, and friendly. It is clear that they take pride in their work and genuinely care about the well-being of the building and its residents. In short, I cannot recommend the building maintenance team highly enough. They are a true asset to this building, and I am grateful for all they do. building 2017 Unit 11

The leland bldg. Is an architectural gem having grown up in the Univ. Of Chicago area I can really…read moreappreciate it's history, the Management here is exemplary.

I have moved and lived all over the country, and I have never had such an easy time getting set up…read morein my new home. Management is top notch and truly care about the tenets in the building. One of the most prompt and friendly managers I've ever had the pleasure of working with! There is so much to do within walking distance of the lobby it feels like you're living in a big city with the convivence of a small one. I would recommend this place to anyone moveing near Auora IL.

I've been at Lakeview Townhomes for about a month and already love it! Amisa was so welcoming and…read morean absolute pleasure to meet in person--she made the move-in process smooth and stress-free. I really appreciate the little community events they host at the office; the paw pool party was such a fun touch, and our dogs were even featured in the resident newsletter! The neighbors have all been friendly and respectful, and it's wonderfully quiet here. The serene lake view makes it a truly relaxing place to call home. I'm so glad I chose Lakeview Townhomes!

I have lived here for 4 years. Immediately upon moving in I had major plumbing issues. Due to Covid…read moreit was brushed to the side. A year later, I revisited the issue and a secondary maintenance crew came out. Promising of fixes and never receiving any. Keep in mind there's multiple toilets so it wasn't a major pressing issue, I trusted the lakeview team would notate and follow through on their promises, to my demise I wrongfully trusted them. At this point in time, the toilet pump broke, causing a flood in my upstairs. The guy came the next day and say they would have contractors come fix the ceiling. The water came through the roof, dampening the carpet, and ruining my couch. The couch was soaked with toilet water and therefore no longer useable. Lakeview townhomes is not taking responsibility for the lack of maintenance follow through, and a clear neglect of the issue led to damages to not only my home but my Persia k property. A mildew smell now resonates and I'm told that they have no history of the issue. At what I thought was a great community at first, had quickly turned into an absolutely money hungry nightmare. They are refusing to reimburse for my personal expenses needed due to maintenance incompetency. Very very disappointed- I will be leaving once my lease is up

Avoid 500 Station at All Costs -- Don't Be Fooled by the "Luxury" Label…read more Are you looking for a Section 8 property? Are you interested in living in a D-Class (not luxury) community? If not, STAY AWAY from 500 Station. We relocated from out of state for work and, after extensive research, felt confident this was the best place for us--largely thanks to Nichole, who was warm, professional, and gave us high hopes. (Nichole, you're truly missed.) From the outside, this community looked amazing--shuttle services, community events, security, on-site dining, great reviews. But after moving in, it was clear things had changed--and not for the better. The moment Nichole left, everything began to decline: * Shuttle service? Gone. * Security? Removed. Management advised us to "just call Aurora PD" instead. * On-site restaurant? Closed for months due to "no staffing." * Garage doors? Constantly broken. Residents, including ourselves, were stuck inside for hours with zero communication. Worse, the property is unsanitary: * Pet urine and feces in common areas, including the elevators, hallways, and pool. * Blood left in the elevator for weeks. * Community front doors rarely work, leaving guests and deliveries locked out for days before management even acknowledged the issue. Communication is non-existent. Shannon (property staff) is shockingly rude and dismissive. MK is almost never around and unresponsive. Jay is the only person in that office who shows any professionalism. Former staff like Tim? Glad he's gone. But things get even more serious: * We received threatening letters about entering homes without consent. * Maintenance entered homes at 10 PM-- no emergency, no notice. * I personally experienced a severe water leak, resulting in mold and unsafe conditions. Management and corporate were notified, and the response from the company president, Joe Marone, was: "Feel free to contact an attorney and have them reach out to me directly." This is not luxury living--this is neglect, disrespect, and endangerment. If you're considering moving here or investing in Pioneer Acquisitions, please reconsider. The mismanagement goes all the way to the top. To those in Building 675: prepare for health issues. Mold is real, and repairs are superficial at best. There's so much more I could share, but I'll stop here. Just check out the real photos of 500 Station, and you'll see the truth for yourself.

If your goal is to move into a poorly managed, disguised low-income housing community -- look no…read morefurther than 500 Station Apartments. This is not written to invite Pioneer Management's usual gaslighting, combative, or deflective replies. I've already experienced the "we stand by our team's decisions -- if you don't like it, get a lawyer" response when escalating legitimate concerns. Instead, this is for prospective tenants who want to know what they're actually signing up for. Key reasons to reconsider signing a lease here: 1. Consistent Communication Failures When tenants move in or out, there's no notice that an elevator is reserved. You'll simply discover it occupied -- often with someone's couch inside -- when you try to use it. 2. Elevators & Garage: Constantly Out of Service It's common for one or both elevators to be broken multiple times a month. If an outage lasts more than a week, management might send an email -- long after residents have already figured it out. The garage doors are equally unreliable. 3. Misleading "Luxury" Marketing Advertised as luxury apartments, but reality falls far short. I paid $3,000/month (with two parking spaces), while others with Section 8 vouchers paid $800-$900 for identical units. The issue isn't who pays what -- it's that the overall environment no longer reflects the "luxury" being sold, and has instead brought public drug use, loud profanity, litter, and general neglect. 4. Invasive & Unprofessional Maintenance Maintenance has entered apartments without notice or prior consent. If you happen to be home, you're made to feel like you're inconveniencing them. 5. Lack of Cleanliness Hallway trash can sit for days. There's been a visible blood stain in the elevator of building 675 for over a year. Pet stains (and even the occasional rabbit on a leash) are commonplace in the halls. 6. Parking Isn't Worth Paying For The garage's security features are unreliable. On occasion, pool chemicals have dripped onto vehicles -- and management will insist you "must be mistaken" about what you clearly see. Bottom line: The "luxury" label is misleading, and the management culture is dismissive at best, hostile at worst. For $3,000/month, you can find a property that respects its residents, maintains its amenities, and delivers what it advertises.

Spent 5 years here. Complex is pretty large and spread out. It's clean and not much noise. The…read morecomplex is well kept (e.g., blacktop coating, sidewalk repair, pool, fitness room). Management is very responsive and maintenance is quick to respond to work orders. It is a very quick drive to I88 and the Aurora Premium Outlet Mall. Garages are available if you're able to snag one.

It is very difficult to find parking near my building. One neighbors in my building has multiple…read morecars are takes up several spaces near me. It's frustrating to not be able to find parking because of someone being selfish like this. I've brought this issue to management's attention several times but nothing is done.

Me and my wife have called Arbors "Home" for over an year as we prepare to renew our lease next…read moremonth. Leasing rates are very competitive. Move-in condition was excellent - clean & all appliances in working order. The office staffs are always ready to respond to requests and I have found them invariably pleasant. I love that staffs keeping the residents informed through newsletters and regular emails. They also host social gatherings which are fun to attend as residents of the community. Maintenance staff is super quick to fix any work order and to clean up the snow as well keeping the community looking spectacular. Indoor pool and hot tub are awesome during winter. Fitness center is equipped with precor equipments. There is an ample guest parking around the buildings. Private entrances which are very uncommon in Chicago area make it feel like a townhouse than an apartment. Really glad we decided to move here, we don't see us leaving anytime soon.

I have lived here for a little over 6 years and I can confidently say this is the best apartment…read moreI've ever lived at. My view overlooking the pond is amazing. The office staff is professional and actually cares about their residents. Any issues are resolved immediately when I submit a maintenance request and the team is great and respectable. I love using the gym, hot tub and sauna with a indoor pool year round and enjoying the outdoor pool during the summer. Would recommend anyone looking to move to the Chicago suburbs/Naperville area.

Great place to live for older and /or quiet people. Tenants stand together to keep the building…read moreclean, safe, free of trash and noise. Recent renovations to the lobby, laundry room, and apartments make this one of the best places to live downtown Aurora!

Happy I chose this please, Rafael was great at explaining…read moreevery detail, and concern I had answered all my questions, and overall very friendly! " highly recommend " did not feel pressured whatsoever and that was very important

Rafael is an amazing coordinator, manager, and overall person in general. I know his job is to sell…read moreapartments but it does not feel like he is selling anything, just welcoming me (a new renter) into the wonderful community he has established. I have never felt more comfortable trusting someone with renting a home and I really hope everyone knows just how awesome he is! His communication skills go above and beyond and I cannot wait to be a close neighbor of his starting soon :)