Great clinic and great service. As soon as I walked in I was welcomed and offered a drink. One of…read morethe receptionist sat and read the whole terms for me before i sign or decide to go for any treatments. They explained every thing to me before I go to see the Dr. and then Dr. Paul Munsanje explained the procedures precisely . I went there because I wanted to know more about Lip fillers using Juvidum, Dr. Paul helped me understanding the types of fillers and the different shapes and measurements of lips that I can go for if I wanted so. We also went through pics and discussed the side effects if any appeared to happen. This appointment was very helpful to me to have better understanding of what I need to know. Any way, before i go to see Dr. Paul, I heard a lot about how painful lip injections can be, but, My best friend had her filler done by Dr. Paul and told me That she hasn't felt any thing as the Dr. was very professional. I haven't even notice any bleeding or bruising on her lips, neither did she. I can see she is totally satisfied with her result, which in return encouraged me to choose this clinic and consider it. Plus, I am planing to go there again when I am ready for a change.!!One last thing, they are moving to the other side of Mount street no. 77.

Had a relaxing facial at Amara. Not really one for facials as it was a gift but enjoyed would go…read moreagain!

I must say, I really like Therapie Clinic. When you first walk in and are greeted by the lovely…read morereceptionist, you are instantly put at ease. The therapy rooms just got a new look. so overall the place looks great. The staff are very pleasant and you always feel at ease throughout the treatement. I would definitely go back for another treatment to Therapie! :)

Thérapie constantly pestered me for a review, so here it is. I would absolutely not recommend…read moreThérapie Clinic to anyone after my experience with laser hair removal at their Liverpool One clinic. I started my laser hair removal journey in 2024 and everything was going well until spring of this year, when my therapist left and I was given a new therapist, Abby. Ahead of my first appointment with Abby, I completed the consent form confirming that I had not had any recent sun exposure. At the appointment, Abby asked me again if I had had any recent sun exposure and I said no, because that was the truth. I am incredibly cautious about sun exposure after losing a family friend to skin cancer. Abby told me my skin looked burnt and that she would be adjusting my settings accordingly, despite me repeatedly assuring her that I had not been in the sun and was not burnt. She proceeded with the treatment on reduced settings. I left feeling annoyed because the lower settings made the treatment less effective and therefore felt like a waste of my time and money, but I hoped my next appointment would be better. Unfortunately, it wasn't. The same thing happened again. Abby asked whether I had had any recent sun exposure, I said no, and once again I felt that she didn't believe me. This time, however, she changed my settings without telling me. I suspected they had been reduced because the treatment felt noticeably different from usual. I was too anxious to question it during the appointment because I found Abby very abrupt, but when I later obtained my treatment records, they confirmed that my settings had indeed been reduced without my knowledge. When I raised this with Thérapie, they explicitly told me that they do not have to disclose changes in treatment settings to their clients. At that point, I no longer felt comfortable continuing my treatment with Thérapie. I had lost confidence in receiving the treatment I was paying for and felt intimidated by the way I had been treated. I had paid upfront for a course of 10 sessions and had five remaining. I requested a refund for those five unused sessions, which Thérapie refused under their "no refunds" policy. They suggested I try another therapist or travel to another clinic, with the next closest clinic being over 30 miles away in Manchester. By this point, however, my trust in Thérapie as a company had been lost. I continued pursuing my complaint but was repeatedly passed from one person to another. Eventually, the Liverpool clinic told me they would no longer communicate with me, despite my complaint remaining unresolved and no refund being issued. I contacted Thérapie's support team instead, only to reach a third-party call centre who told me I needed to speak to the Liverpool clinic, the same clinic that was refusing to communicate with me. In the end, I submitted a Subject Access Request under Article 15 of the UK GDPR and the Data Protection Act 2018 to obtain the personal data Thérapie held about me, and disputed the payment with my credit card provider. Thérapie contested the dispute, but ultimately my credit card provider sided with me and refunded me for all five unused sessions. I think that speaks volumes. I'm disgusted by the way I was treated by Thérapie, both during my laser hair removal treatment and while trying to obtain a refund for services I had not received. I do not believe it is acceptable to make changes to someone's treatment without informing them. And if you're trying to obtain a refund from Thérapie, don't assume that their "no refunds" policy is the end of the matter. Consider submitting a Subject Access Request to obtain your records and, if you paid by credit card, speaking to your card provider about the options available to you.

I have had multiple treatments at River Medical, which I was initially very happy with. However, my…read moremost recent treatments -- a BBL treatment in November 2025 and a CO laser resurfacing in February 2026 -- have left me feeling completely ignored and caused significant stress and anxiety. During the BBL treatment, incorrect settings caused visible burns on my chest that took months to heal and left lasting physical scars. After my CO laser treatment, which I paid a substantial amount for, I was advised to expect a significant post-treatment skin response, including redness, swelling, oozing, crusting, and peeling, along with a recovery period of approximately 10-14 days. I was even sent home with a medical pack to care for the expected post-laser effects. After the CO procedure, I experienced no redness, peeling, oozing, or any post-treatment reaction, and my skin showed no improvement at all. I contacted the clinic multiple times expressing that I did not believe the laser had taken to my skin, and I was not at all happy given the extremely high cost of the procedure as well as the time I had factored in to deal with the expected "downtime." I was brought in for a follow-up consultation, during which the skin lead stated that a "conservative approach" had been used. This was never discussed with me beforehand, and I would not have agreed to a conservative protocol given the cost of the treatment. I was told to wait three months before any assessment could be made, and my concerns about the lack of response were dismissed as "everyone is different." Both treatments have physically harmed my skin and caused significant stress, anxiety, and disappointment, and my formal complaints remain unresolved. I am sharing my experience so that others are aware of my factual outcomes.

The clinic has rapidly declined in both service and quality, and the price no longer justifies the…read moreexperience I have had. Hygiene and service are no longer up to the standard they used to be and the change in multiple doctors over the course of a year is noticeable. Hygiene before and after injectables is paramount and sadly this is not up to standard. If i could share the photos i would. Terrible customer service following this complaint, no update and no apology. I would advise you go absolutely anywhere else for injectables unless you want to leave with blood on your face and holes that are not cleaned.

Hello, everyone. Felt like I should bring some truth about this whole laser thing. My experience is…read morebased under seven sessions throughout the year. Laser hair removal a great thing, great idea, but in practice it has quite some flaws. Those three stars represent overall product, rather than company's customer service, or staff behaviour etc. I was almost every time very satisfied on my visits, but this is not about that. I spent €99 for six sessions via groupon. Did not get the results that I was expecting. Did they reduce my hair count on chest? Yes. Significantly? No. I'd say reduction was about 40-50%. After my treatments finish and I didn't renew it, because I was reasonably happy with the results. Three month later I can tell that all hear is growing back on and treatment is only so affective as you keep continuously getting it. €99 per year doesn't sound as bad, but you can't expose yourself to sunlight or sun beds. You actually can, but then your treatment is postponed till your skin looses tan. Don't waste your money, unless you must get rid of 'em hairs.

The transformation that I've seen at Havana has been like night and day. After my first 3…read moreexperiences with Havana had left me with a sour taste in my mouth but upon my 4th session I had arrived to find my experience quite different and actually quite enjoyable. As per previous visits, I had felt that my treatments were extremely rushed, parts of my treatment were skipped and the salon and specialist were not hygienic. On my fourth visit of my treatments, I walked in and waited as usual to be taken back for my treatment. Once getting into the room, the therapist took time to speak to me about my previous treatments, my experience, how I felt I was coming along and in general if I felt the treatments were working. Her demeanour was very pleasant and professional. As she was going to exit the room so I could prepare for my treatment, she advised that my garments were on the table for my convenience. Everything looked and felt much cleaner than on my previous visits. As we started my treatments the therapist took the time to walk me through each step of my laser hair removal treatment, and walked me through what to expect while she was focusing on each section. It was much more professional and comfortable and I felt at ease. I watched the therapist put on clean gloves, sterilize the equipment before and after use and I knew that my bottom was laying on a clean towel After my treatment, the therapist allowed me time to lather myself with aloe. Once I came out of the treatment room, I was walked to the counter and left to book my next appointment. I can't explain too much what made my experience that much better as it involves things that should only be heard by the ears of ladies, but I can say if I hadn't been locked into a package I wouldn't have come back but I am glad that I stuck with it because the service is now what I would come to expect. I should note that after reading my review, the manager of Havana had called me to discuss my experience and said that she was not pleased with what she had read about my experience. She advised that the company had recently been taken over by new management around December 2012 and a few changes had been implemented with many more changes were to come. I really appreciate the fact that she had taken the time to talk to me and show that she cared about her customers and was interested in what she could personally do to make each and every experience of all of her customers better.

Stop for 2 minutes and read: 1. Suppose it's 7:45 pm and…read moreyou go home after an unusually hard day at work (of course, alone). 2. You are really tired, angry and frustrated. Suddenly, you begin to feel great chest pain in the chest with extension in the arm and jaw. You are about five kilometers from the hospital closest to your home. 4. Unfortunately, you do not know if you can go that far. 5. You were trained to give first aid, but the guy who taught the course didn't tell you how to do it yourself. 6. How can you survive a heart attack alone? Because many people are lonely when they have a heart attack, the person whose heart is beating inappropriately and feeling unconscious only has 10 seconds before losing consciousness. 7. However, these victims can help themselves by coughing. Before each cough, you must take a deep breath, and the cough must be deep and prolonged, as in the production of sputum from the deep chest. A breath and cough should be repeated every two seconds without interruption, until we receive help or until the heart beats normally. 8. Deep breaths bring oxygen to the lungs and coughing movements compress the heart and maintain blood circulation. Pressure on the heart also helps restore normal rhythm. In this way, victims of heart attack can go to a hospital. 9. Tell as many people as possible. It could save his life! 10. A cardiologist says: If someone who receives this message sends 10 people, you can bet that we will save at least one life. 11. Instead of sending jokes, please send this mail that can save a person's life. 12. If this message comes to you ... more than once ... please don't be upset ... Instead, you should be happy that you have many friends for whom you count and remind you how to proceed. with a heart attack. Medical & Health

From the owner: Over 15th Years Experience in Dermatology-Aesthetics and Cosmetology. We have a vast experience and…read moreare extremely knowledgeable in field of Medical Aesthetics in both Facial and body Lifting and Anti-Aging. We have trained Globally in Seminars and have all latest Treatments Available!

This was my first massage experience and thanksbetogod it was a good one because - and I'm not…read moreashamed to say it - I was shakin' in my boots thanks to all the massage horror stories I had heard over the years.. Well Viktoria couldn't have been nicer or more professional, and it's clear that she has been blessed by the Patron Saint of Hands. She literally got to every possible muscle in my back, even somehow squeezing in behind the shoulder blades! Whilst I came in tense and achey, I left with this random urge to zumba dance right there and then on the street!.. But in all seriousness, I'd definitely recommend this place if all the masseurs are as good as her. The clinique must have also gotten a make-over since the first review below (Nora M.) because I was welcomed into a lovely, clean and peaceful waiting room (albeit very small), and then on into an equally clean and calming massage room. Oh and they're open till 9.30pm, which is great for people wanting to pop in for an appointment after work.

Probably the best massage I have had all year (and I have had a few!) The premises is very…read morewelcoming and the room was set up very warm and relaxing. From making the booking to leaving the salon the whole experience was very easy and enjoyable. Their bookings are done online through their website, although I think you can book by phone also. So I made my booking after a long day at work and was lucky to get the last appointment for the next day. There is ample street parking right beside the building and when I arrived I was greeted by Anita my therapist. The room was lovely and warm and I quickly became relaxed and ready for my massage. The therapist was very attentive and when she realised I wasnt too warm (wasnt feeling the best at the time and was feeling cooler than normal) she quickly got a beautiful fleecy blanket and wrapped me in it and continued the massage. She actually went over the hour by about 10 mins and after finishing left me to get dressed and offered me some nice bottled water. Will definately be back again!

I went in last week for a microdermabrasion treatment, mostly because they were running a special,…read morebut also because my skin gets rather craggy around January, so getting the top layer sandblasted off seemed like a pretty reasonable solution. Their microdermabrasion treatment appears to come bundled with a facial, which was a pleasant surprise. The actual microdermabrasion treatment is pretty much painless, but if you've never had a facial or experienced an extraction before, you might want to pop an aspirin or two before showing up for your appointment. The technician was very polite and thorough. Once the microdermabrasion and extraction are done, the last 30 minutes of the treatment mostly involves the application of magic goop and a face, shoulder & neck massage. By the end of the treatment my face felt almost freakishly clean. I was a bit pink immediately following my appointment, but it went away within an hour. While it's not the sort of thing I'll be doing too frequently, since it's quite pricey, I can definitely see myself going back again in a month or two.

From the owner: Hair Loss treatment and analysis. Scalp conditions treatment and diagnosis. Alopecia. Male Pattern…read moreHair Loss. Female Pattern Hair Loss. Psoriasis. Eczema. Mole Removal. Botox. Fillers. Vitiligo. Dermatitis. Dry, Itchy Flaky Scalp. Trichotillomania. lichen planus, scarring alopecia.