This is my wife's account: I contacted this company to schedule a ride upon arrival into Buenos Aires, 3/10/17. I provided them with all the flight details (flight number, estimated arrival, destination, etc.) Our flight was delayed out of Dallas,TX. We arrived to BA around 12pm. After landing and connecting to internet, we received a message from the driver which was from over an hour earlier. I was unable to connect with anyone from the company after 4 phone calls and 5 messages. We found alternate transportation. This month there is a charge on 4/24/17 for $57.00. After attempting to reach them, they informed me I was charged for the driver being sent without no pick. Apparently the driver/company didn't check the arrivals times. In addition, they charged far more than what we paid, which was $35. I highly recommend using another company. I would label this situation as fraud/theft. *avoid* read more

I also contacted them for a possible pickup. They quoted me a price via email and then changed the price via whatsapp. They wanted me to pay cash and with a credit card would charge 10% more. So I cancelled the pick up, all via whatsapp. The day of arrival in Ezeiza, I was already in route to my destination, receive a call from REMISES REMIDOR, saying that the driver was waiting for me at the airport. To make a long story short, I told them that the trip was cancelled days before I arrived in BA. Today, 17 days later, I was charged to my amex for the services they never rendered. Reading the previous comment from Mary K, I only can think that, time to time, they scam people. Spend a couple of hours on whatsapp trying to get the charge refunded. They never answer the phone. I live part time in BA and know the rules and how I could report them to the IRS, AFIP and the better business bureau.... so, that been said, they prompt agreed to return my money. A word of advise, DO NOT USE REMISES. REMIDOR..... read more