AMAZING experience! I sometimes feel like healthcare can be this neverending quest to find someone…read moregood - and finally, I've found an awesome doc and team who actually listen and provide incredible care. Highly recommended!!!

I don't like going to see the doctor so I probably waited too long to get my plantar wart treated…read more Kaiser was absolutely useless since they will only chemically treat and this needed more than that. OMG. Dr Kim just scooped them out. One quick injection to numb it up and we had a nice chat while he did it. I was nervous but he made it easy and I had literally no pain. No scalpel, just a scooper and tweezers. Problem solved!!

Outstanding care. Thoughtful. Trustworthy!…read more I have been coming here for over five years and have consistently had a great experience with Dr. Brooke Dix. She truly takes her time with each visit. She is not the type of doctor who rushes through an appointment in ten minutes just to move on to the next patient. She listens carefully, answers questions clearly, and makes sure you understand the plan before you leave. What also stands out is her range of expertise. She does not only treat foot issues. She has strong knowledge in areas like dermatology and shows real passion for figuring out other underlying medical concerns. She looks beyond the obvious and focuses on your overall health. Most importantly, the treatment works. My issues have improved and I feel confident in the care I receive. If you are looking for a knowledgeable and attentive doctor who actually spends time with you and thinks broadly about your health, I highly recommend Dr. Dix.

Dr. Dix does an excellent job dealing with my ingrown toenails when she shows up but the important…read moreword is WHEN. Twice I had appointments with her and she didn't show up. I will never make an appointment with her again. She is unreliable and has no concern for her patients.

Wonderful experience. I typically don't like going to the doctors office but Dr Amirkiai was so…read morepatient and knowledgeable. Arthritic foot pain! Ouch! and now I know my options, both for trying to heal first, and surgically if it ever comes to that.

Very knowledgeable, attentive and nice podiatrist. Also a very good podiatry clinic. I highly…read morerecommend this doctor and clinic.

I love Dr Cummins, she's a gem. I've seen almost every podiatrist at this practice and they're all…read moregood, but she is a standout. She is so gentle and kind and has excellent vibes all around. I dislike the front desk and admin support. They don't seem to know that they work at a doctor's office. Why are they so spacey and unprepared when a patient shows up for an appointment?

# AVOID! NEW OWNERS HAVE RUINED THIS MEDICAL PRACTICE!…read more I was a patient of the former Cupertino Podiatry for many years and trusted its doctors with two operations. Since the practice became part of a large Bay Area podiatry network, the Cupertino office has turned into a disorganized, unprofessional disaster. I wouldn't trust this staff to trim my toenails, much less assist with surgery. The chaotic, noisy atmosphere inspires zero confidence in the quality of care. ### 1. INCOMPETENT STAFF The staff repeatedly blames its incompetence on the transition to a new electronic medical records (EMR) system and the expansion of the practice. However, the real problems are a lack of professionalism, respect and accountability. When I returned in July for right foot pain, Dr. Lee told me I would receive information at the front desk. I never received it and had to request foot exercises myself. I also received an unexpected text from a prescription website that had my birth date. Nobody could explain why an outside company had my personal information. Staff speculated that CVS had sent it, although CVS had never contacted me this way before. I was also promised information about shockwave therapy for plantar fasciitis. When it never arrived, I contacted Judy, the office manager. She promised someone would send it, but nobody did. **If even the manager cannot ensure that staff fulfill basic responsibilities, the practice has a serious management problem.** ### 2. UNLABELED X-RAYS **The staff couldn't even ensure that my X-rays were properly labeled as right or left foot!** After nobody emailed my X-rays, I called and left a message. I eventually received nine images, although Austin had taken only six. Cherissa, who emailed them, apparently failed to notice the duplicates or that NONE of the images identified which foot was shown. My chiropractor's radiologist couldn't distinguish the right and left lateral images because they weren't labeled. When I reported this to Cherissa, she said she was too busy learning the new EMR system to investigate. She offered no apology and insisted the problem wasn't her responsibility. At my appointment, Dr. Lee and Austin confirmed that the original X-rays were properly labeled on their computer, but the labels had disappeared during PDF conversion. Austin had to take screenshots showing the correct labels. **Why did I have to identify and help solve a basic medical records problem? How many other patients received improperly labeled X-rays?** ### 3. BLAMING EVERYTHING ON THE NEW RECORDS SYSTEM During one visit, three front desk employees stared at their computer screens without acknowledging me as I stood at the counter. I was then required to complete numerous privacy and financial forms on an iPad in the noisy waiting area. These could easily have been emailed beforehand. The EMR trainer said patients should have received advance notice of the transition. I received no letter, and nobody mentioned it at my appointment two weeks earlier. Had I known, I could have arrived early or completed the forms at home. When scheduling my next appointment, the receptionist offered a date three weeks away instead of the requested two weeks. She blamed the computer template. A computer system does not excuse employees from thinking for themselves or checking their work! ### 4. EXCESSIVE NOISE The front desk was so noisy that I couldn't comfortably communicate my pharmacy information to Cherissa. When I requested a quieter location, she initially refused because she needed her computer. Eventually, she took paper into another room to record the information. Your front desk staff should be aware that they're dealing with many patients who are old and hard of hearing who make a lot of noise. It makes it harder for those of us who are not hard of hearing to actually communicate with the front desk staff when other patients are speaking loudly. Sometimes I heard patient's & doctor's conversations in the lobby because the people were speaking loudly. There should be a strategy for dealing with these situations where your staff can take a laptop with them and walk into another room with the patient who needs to give them information. ### 5. TERRIBLE CALL CENTER Unlike the former Cupertino Podiatry, patients can no longer call the local front desk directly. Calls now go through a call center in the Philippines, where employees can sometimes be difficult to understand. You must leave messages and hope the Cupertino office calls back. Sometimes nobody responds, requiring repeated calls and requests to speak with Judy, the manager. ### 6. TWO MONTHS TO REFUND A $250 DEPOSIT I ordered custom orthotics from Dr. Lee in July and received them in August. However, it took two months, numerous emails and repeated phone calls to recover my $250 deposit. The billing department hadn't even seen my orthotics claim, forcing me to involve Judy again. ### FINAL VERDICT: AVOID!

Great Service! Friendly staff, on time, smooth and efficient provider. Happy with my experience.read more

I feel very fortunate to have found ACE Foot and Ankle Clinic. Dr. Karimi is absolutely wonderful…read more His communication skills are excellent as is his care! I have no problem getting appointments. It is very close to my home which is very important to me. The office staff is great and calls me by name each visit. Keep up the good work!

Dr. Douglas Robinson DPM, was highly recommended to me by the pediatric office of my son…read more From the moment we walked in, it was obvious that the staff, and Dr. Robinson himself not only care about patients but are really good with people of all ages (my son is 8 years old). Dr. Robinson talked directly to my son, and gave him instructions in a manner that was clear that he cared about reaching him on his level and vocabulary, and not that he was talking down to him. Upon listening to my narrative, he told me confidently that he could solve my son's problems, and spoiler alert he did! In probably 10 minutes or less, Dr. Robinson was able to diagnose what were the problems my son was having (flat feet, tight arches and feet that had outgrown his shoes). He was able to find for us orthotics in his office that fit him, which is great because we didn't have to go through the time and expense of having customized molds made. My son and I are now at home, he has new orthotics, and his new shoes in the correct size. I am so happy to report that my son is now walking regularly and comfortably. I highly recommend this office especially if you are a parent bringing in a child as a patient!

We are so grateful for the care we've received from Dr. Robinson over the years. After a persistent…read moreand uncomfortable problem wasn't resolved by another podiatrist (who I regretfully went to as they were located closer to my home), Dr. Robinson quickly identified the issue and got my family member on the right treatment, allowing them to return to normal sports and daily activities. He is absolutely worth the extra drive for the excellent care he provides. Through the years Dr. Robinson has cared for four generations of our family, and we truly appreciate the trust and relationship that has been built over the years. Every visit is thorough and professional, but also warm, kind, and usually accompanied by a good laugh. We couldn't be more thankful for Dr. Robinson and the exceptional care our family has received!

Dr. Lee is a caring and competent doctor. He has been my doctor for over 10 years and has treated…read moreand removed 2 separate neuromas in my foot. He exhausts conservative treatments before resorting to surgery. Both of my surgeries and recoveries went without a hitch. I ran my first marathon within 6 months after the 1st surgery! Dr. Lee is thoughtful and takes his time with each patient. That does mean that from time to time he does run behind. I would rather wait for a bit and have his full attention then have my appointment on time and be rushed!

My mother has been going to Dr. Lee for more than ten years. She had a bunion removed and the…read moreprocess was painless. Dr. Lee was very professional and personable at the same time, and knew exactly what he was doing. He made her feel comfortable, explained everything in layman's terms and made a lot of funny jokes. Recently, my mother had Dr. Lee remove a screw from her previous bunion surgery done by another doctor. I, myself was in the room when Dr. Lee performed the removal of the screw. He even made sure that I understood everything that was going on and even made the process seem fun, while keeping everything extremely professional. My mother is walking and feeling fine after her surgery. My mother is a hard person to please and Dr. Lee has surpassed all of her expectations. She definitely recommends him!

Really, really nice guy with a great bedside manner. I stubbed my little toe hard and seemed to…read morehave sprained the bone behind it. So, not a huge health issue, but a bit painful to walk. He's knowledgeable and helpful. He taped it up and told me to ice it and tape it. And to stay off of the foot as much as possible. Easy. I also have to say that his staff are pretty nice too. It's a great, relaxed atmosphere in the office. I felt comfortable and welcomed. Yes, Dr. Koenigsberg is a good podiatrist. He took care of my issue and now that I'm writing this review a few weeks later, I'm happy to say I'm on the mend. What makes him and has staff stand out to me, and why I'm writing this review, is how nice they all are. I would definitely go back if I have another foot issue. No problems with billing. Again, easy! Thank you!

Dr. K is just the best. He takes the time to treat his patients as individuals…read more He saw me immediately when my internist' office offered an appointment four months out. All his suggestions were appropriate and helpful. I'm very grateful for his kindness and expertise.

Several weeks ago I had a painful infection at my right big toe and the pain was increasing! Two…read moreprimary care doctors referred me to Podiatry at PAMF Mountain View Center. The Podiatry office quickly arranged me to be seen by a podiatrist, Dr. Elaine Davis. Dr. Davis used her special cutter to cut my hard-to-cut toenails, trying to cure my infection to prevent a small ingrown-toenail surgery. She also examined my both feet, blood circulations, shaved my calluses, and patiently answered all questions I asked, etc. Dr. Davis found my another problem that had been bothering me for years and should be treated correctly. She prescribed a very good generic version cream that worked for me and I needed to apply this medicine on both feet for a very long time to cure the problem. After knowing that my copayments were very high, Dr. Davis and her office staff, Tim, spent a lot of time explaining to my Insurance why I needed the medicine instead of using other over-the-counter less effective creams. They have tried their best to see if my Insurance would approve a reduced much lower copayments for me. I am very thankful for their efforts. My English is limited, this is my first time writing a review on Yelp.

I am very satisfied with Dr. Davis quality of my care seeing that I am a diabetic. She always…read moremakes me secure in her manner of service.