I saw Dr. Robinson as a new patient for what I believed to be a toenail that had developed a fungal infection. During my visit, he noticed a spot underneath my second toenail. I explained to him that what I thought was a "mole" had been there for most of my life. I actually had it examined by my PCP in the past, and they told me to watch it, make sure I didn't notice any changes in size, shape, diameter, etc. Which I have not, so I was not concerned about it. Dr. Robinson suggested that he do a biopsy. Of course, I was concerned about the procedure and wanted to know more, but I also agreed to have it. As I asked questions, he continuously spoke over me, cut me off, and I felt it was rude. I still listened respectfully. He explained that doing the biopsy was very important and that I would not be in any pain. I told him that I would prefer to have it done on my days off, since my job required me to stand and walk for long periods of time. I did not want to risk having discomfort. He went on to say that this was more important than worrying about work and that I would be "foolish" not to have it done. He told me that he's been doing this for over four decades, and it felt just like a "pinch" in which he "pinched" my skin to show me how little pain I would feel as if I were a three-year-old pediatric patient. After realizing that I would not have the biopsy done right away, he asked, "When will you have two days off in a row next week"? I pulled out my phone to check my work schedule. He said, "Look at me while I am talking to you and give me two days next week". I responded, "If you allow me to check my work schedule for next week to see which dates I am off, then I will let you know". At this point, I realized that I did not want to receive treatment from this provider. He had no empathy or compassion. He invalidated my concerns and feelings. He did not allow me time to give him dates that worked for me. He basically pressured me into making an instant decision, and the decision had to be one that he was comfortable with, not me. To make matters worse, when I attempted to speak up for myself and ask questions regarding the process, recovery, etc, he told me to be quiet, or he would walk out of the room and not return until I was quiet. He stated, "I usually cuss at my patients when they don't listen, but I will not cuss at you". I responded, "That will be wise for you not to". I have been in the healthcare field for over eighteen years and have worked throughout the USA. I was flabbergasted by this physician's lack of professionalism. Needless to say, I will not be returning. I called the office and informed the clerk, Jai, who was really professional, of my experience during my visit, and that I would not return due to his lack of respect towards me and his attitude while providing care. As a medical provider, you have a code of conduct you should follow, which serves as a framework for professional behavior, ensuring that you prioritize the health and well-being of your patients. Forcing your "new" patient to make a decision instantly, using fear tactics to do so, speaking to them in a condescending tone and manner, disregarding their concern for pain based on their pain threshold and possible physical/work limitations, and threatening to abandon care and use profanity when you can't "make" them do what you want based on your time frame, not there's is unacceptable behavior and it crosses the line. I am grateful that I have emotional intelligence and was raised as a Christian by parents who taught me to treat all people equally and with love and respect. This man needs to retire. He does not deserve the title, "doctor". I do not recommend him to anyone. ***I will also like to add....for those of us who have experienced unfavorable treatment or prejudice based on race, gender, age, and/or disability, or have just been disrespected..do not allow that person's poor behavior to deter you from seeking proper medical treatment elsewhere. I do plan to follow-up with a different provider and specialist. read more

Douglas Robinson DPM - This is the spot underneath my toe nail that raised concern. I had gel polish removed which caused my nail bed to appear brittle/thin - Podiatrists Near Me - Campbell, California

Dr. Robinson treated my teenage son's chronic ingrown toenail problem, which he's struggled with since a young age. Thankfully, we were recommended to Dr. Robinson! He performed a procedure to prevent the toenails from growing back and causing further pain. Each procedure was completely painless for my son. Beyond his skill as a doctor, Dr. Robinson has been incredibly kind, funny, and upbeat. He makes every visit to the foot doctor an extremely pleasant experience. We're so grateful for his care and expertise! read more

I've been working with Dr Doug for 20 years. I've done over 30 marathons and about the same number of triathlons including 5 Ironmans, and Dr Doug has kept me on the road! He's fixed ankles, feet, and most recently a really (really!) painful big toe!....that hurt like crazy for 6 months and Doug fixed in a few weeks! Dr Doug is the best. read more

When I asked the doctor any questions, he was condescending, cut me off and asked if I wanted to allow him to explain. I brought my son to see him to diagnose and treat his hammer toes. He did confirm this. At the end of appointment I asked him what we kind of treatment we can try. He said that we are out of time and must make another appointment! Ridiculous. I would never recommend him based on his personality. My 13 year old son commented to me afterwards that the doctor kept cutting me off whenever I asked him a question. read more

I have been struggling with severe calf muscle pain for the past 13 years, and it had started affecting my daily life in every possible way. After trying many treatments with little relief, I finally met Dr. Douglas Robinson -- and it has truly been life-changing. Thanks to his expertise, care, and thoughtful approach, my pain levels have come down drastically. For the first time in years, I feel hopeful and comfortable in my own body again. I am deeply grateful for the relief I've experienced and highly recommend Dr. Robinson to anyone dealing with long-term or chronic pain. Thank you, Dr. Robinson. read more

A close friend recommended Dr. Robinson and I saw him for a very painful ankle. He was most helpful, knowledgeable, and offered me practical advice and solutions. After just three visits, including laser treatments to my ankle, I'm happily doing my favorite activity again-dancing! Thanks Doc! His staff is very friendly too! read more

How do you write about a person you have been received care from for over 20 years. When I first saw Dr.Robinson it was to fix my bunions. I was scared because my career required me to be active and move. He gave me the reassurance I would get my feet fixed and be better than I was. He has come through to that reassurance 10 fold. He has kept me moving as a dance teacher and physical education teacher. I came to Dr. Robinson to tell him I wanted to start running and he helped me to do that and keep my feet safe. That wasn't enough; I started doing triathlon. As I came across little injuries Dr. Robinson was great to help me through the injuries and keep me on track. I am still teaching, dancing, swimming, biking and running. If your search of a doctor who understands how important it is to keep moving Dr.Robinson is your doctor. If you're scared to possible have surgery he is the doctor for you. He has amazing patience for your fears. I have sent many friends to Dr.Robison because he is great at what he does and wouldn't want to see anyone but him working on my feet. He cares about you as a whole person. To find a surgeon like that is hard to find. All my wins with my activities are from him and his staff support. read more

Douglas Robinson DPM - Winning my first 10K thanks to Dr. Robison helping me recover from a stress fracture. - Podiatrists Near Me - Campbell, California

Easily the best doctors experience I've had, period. Dr. Robinson saw me within 1 day of me reaching out, in spite of a full schedule, and in time for me to make my international flight, the week of Christmas. Then he did something I wish all my previous podiatrists had done: he solved my immediate problem AND provided me with a solution for the long-term. He thoroughly explored my cyst with an ultrasound exam, and explained everything (cause, treatment, future care) with kindness, thoroughness, and efficiency. Thank you Dr. Robinson & Renee! I am both relieved and grateful for your help when I needed it most read more

Dr. Robinson is the best in the area. We had seen 2 others to help with a recurring ingrown nail for my son and he fixed it. I had a running injury on my left foot which 3 doctors had tried over 10 yrs to resolve. Dr Robinson to the rescue! This is the foot doctor you are looking for. read more

Focused and knowledgeable while also being intense on figuring out what is going on for you. Front desk is awesome too - they are sort of a fun show to watch. read more

I am a Medicare recipient and I found this doctor's listing on Medicare's website. I called the office to confirm they accept Medicare, and the receptionist answered to the affirmative. I told her what I needed, she asked a lot of questions and said she'd email me their forms. I received the forms online, completed them and sent them back within probably 30 minutes. 30 minutes later, she wrote me back saying they are not contracted with my insurance. I asked for an explanation and as of this writing have not received a reply. I understand the "not contracted with my insurance" component, I just feel it's inappropriate and poor practice to tell a prospective patient you accept their insurance and then decline to provide service. Instead, tell them "We need to verify your insurance first". Doing so will avoid negative Yelp reviews. read more

I've been seeing Dr. Robinson for about a year now and can honestly say he has been amazing with my care. I have a prior injury (not treated by him) and we have been working to correct the problems I walked in to his office with. I have been more and more pain free since seeing him, and feel like he gives you the information you need to hear plus a plan on how to get the appropriate results needed for the best recovery. A bonus is his front and back office team is so helpful and wonderful to work with too! read more

Dr Robinson is a very nice person, but as a podiatrist, he missed a diagnosis that was obvious on my X-ray and picked up by the second doctor. Dr Robinson took X-rays, reviewed them, and said my feet were fine. He suggested a cortisone shot to relieve the pain I was feeling. He said there was inflammation that was causing the pain and the cortisone shot would give me relief. He couldn't tell me why there was inflammation. He also was prepared to give me the shot during the same office visit without informing me of the need to stay off my feet for several days, which would not have worked with my scheduled activities. The suggested treatment seemed rushed, not well discussed or planned. I decided to get a 2nd opinion from a different podiatrist as I didn't understand the cause of the inflammation. He took another set of X-rays and this doctor showed me the structure of my foot, and why I was getting the inflammation and pain. A treatment was suggested, discussed and planned. Now 2 months later, I can walk without pain. This is what Dr Robinson should have done. He is a nice person but my mobility is too important to continue going to see Dr Robinson. read more

Dr Robinson is very thorough, kind and well educated in his specialty. He has taken care of all my varied foot issues over the years and always stays current on best procedures. I am always better after treatment then I was before the injury. The entire office staff have been flexible on office visit times and have worked tirelessly with different insurance companies over the years. They are champions for their patients! read more

High quality and efficient office full of very kind people who clearly love their jobs.

A PT recommended Dr. Robinson. I think he's a nice guy who really wants the best for his patients. Unfortunately he was not able to help my specific issue. He offered me bandaid solutions to my foot pain. I am grateful he told me about Oofos- that helped the pain a lot but didn't address it. He gave me insoles that caused more pain and had no underlying explanation for my foot pain. The "examination" was not very in depth to me. Thankfully I found Gait Happens through a podcast and worked with one of their PTs virtually. My foot pain is now gone! Through targeted PT, I can walk pain free again. I needed a gait analysis and the right exercises not insoles. I also found wide toe-d shoes super helpful which Dr. Robinson didn't recommend. I bet he can help with lots of other foot challenges but he could not help with mine. Also, the receptionist was not very friendly and I noticed something on her desk that said "Jar of problem patient ashes" or something like that... not my humor and doesn't set a tone for a healing experience. I want to feel respected at a doctor's office! read more

I have been a patient of Dr. Robinson off and on since 2013. I first went to him for my son's orthotics. Then last year, when my right heel started hurting I knew exactly who I wanted to see. Dr. Robinson diagnosed me with bone spurs and we focused on non-surgical treatment. I was a bit of a tricky case and our first solution only met with marginal results. Dr. Robinson persevered and after consulting with a colleague we started treatment using an equinus stretch brace to stretch my tight calf muscles. Dr. Robinson monitored my progress throughout and ultimately the brace did the trick! Dr. Robinson is easy to talk to and I felt like we were working collaboratively throughout the entire treatment. His office staff is top notch...love them. The offices are lovely and there is dedicated parking in back. Who could ask for anything more? I highly, highly recommend Dr. Robinson! read more

Dr Robinson and his office was 5/5 +++++ Very professional, knowledgeable, fast, and efficient! read more

Dr. Robinson is an EXCEPTIONAL Doctor! Everything about my experience at my appointment was excellent. He is super communicative, focused, & thorough. His skill level is unmatched in my experiences with all doctors. A former marathon runner, he is disciplined as a professional athlete is. His energy is very positive, and he has a sense of humor. His staff and the office are top notch. I would never go to anyone else. read more

I've seen Dr. Robinson for a variety of foot/toe issues over the years, but most recently for a heel pad contusion (heel bruise resulting from a fall) and he did a great compression and supportive tape/wrap, taught me some stretches before trying to get up and walk when prone, and sent me for "recovery" shoes. His advice is so practical and was immediately effective. I had been suffering for weeks and only wish I had sought him out initially rather than simply relying on my GP/sports medicine advice for RICE (rest, ice, compression, and elevation) - not that this is wrong advice, but it wasn't nearly enough. He cares about your lifestyle and getting back to your optimal self. read more

In addition to being a great podiatrist, Dr. Robinson has amazing front office staff. Everyone there is super warm and caring. When you have a foot or ankle issue and can't walk, you can't wait a week to be seen. Other podiatrists often have this long lead time for appointments. Dr. Robinson's front office team have been wonderful of scheduling an appointment within 36 hours of calling. It''s very helpful they can do x-rays onsite. The two times I visited, I left the office with everything I needed for my recovery. read more

Dr. Robinson has a saying - "limp in, dance out." You might be duly suspect of that without having visited him, but from my experience, it was spot on! I'm not much of a dancer, but I definitely went from excruciating pain to completely healed in 3 weeks. I'd been suffering from plantar fasciitis for 8 months, and tried a lot of remedies that I found online. Nothing quite got me there. Dr. Robinson came recommended, and my immediate impression was that he knew what he was doing, and was passionate about getting things right for me. So I just put my trust in him. He explained different options, and we ended up doing a shock wave treatment that is considered experimental by health insurance but has been around for years (fortunately I have a brother-in-law who is a podiatrist, so I talked to him as well). Two treatments in and I saw significant improvement, and by the third, I was completely better. Dr. Robinson fitted me with orthotics and has been super conscientious about making sure they're fitted right, my shoelaces are tied appropriately, and I'm getting the most out of them. I also like how he is personable, will chat a bit, but is 90% business. It's almost immediate that you'll get seated in an exam room, and they'll typically have you in and out in 20 minutes. He doesn't rush things, but has it so down that appointments are efficient and smooth. Highly recommend this practice! (Doug and his staff are professionals). read more

Dr. Doug is the best! he replaced both my big toe joints. No more pain. Replacement parts are a thing of beauty. Pretty much unnoticeable scars, too. Awesome! read more

I was suffering from Plantar Fasciitis, a very painful foot issue that really affected my day-to-day life. I had to give up running too. I went to Dr. Robinson and he went through a treatment program with me, consisting of pressure treatment, shoe assessment, running form review, and most importantly, a pair of custom orthotics. He made two pairs. They go inside your shoes and correct your foot position when walking. It took me a while to fully heal because I had really bad case, but now I'm running again and functioning at full potential. There really is a lot of joy one gets from getting to move around without pain. The doc is really good at managing your specific situation. He's really personable and really focuses on your goals. And one of my concerns was whether the orthotics would be comfortable. He made two pairs. The first pair is longer and offers more support. I found this pair to be challenging to transfer between shoes. I also found the amount of volume of shoe it occupied in the shoe to be a little tight. He made another one (I think it's called sport version) that's smaller and only covers the heel part (which is where my pain was localized). This smaller version was perfect and easily fits in all type of shoes and is really comfortable. The healing journey is all about trying out different things and listening to your body. I use them in all my shoes. Also he did this pressure thing, which really helped. The receptionist is also very nice. It's just a really good office and I'd recommend it. read more

A Superhero Among Us! Wow! Image a doctor from the galaxy of standing on your feet named Dr. Douglas Robinson. Dr. Robinson operates on your feet with his gifted hands so you can walk out of his office without any pain and with a smile on your face. I had a large painful blister on the tip of my toe next to my big toe on both feet. They were hard and formed a hook on the end of my toes. Dr. Robinson took X-Rays of my toes, and diagnosed the problem instantly, he explained it to me and recommended a solution. He operated on my toes, and I had an easy recovery. Since the operation, my 24-hour pain has been reduced to nothing. In fact, I was able to walk and dance at a wedding I recently attended. Doctor Robinson is my new superhero. He has given me a new pain-free life. I highly recommend him to anyone that has foot problems. read more

Dr Robinson is a great podiatrist as well as a nice guy (including the rest of the staff). I hadn't been there for about 4 years and went last week as I had a rash on my ankle. I had already seen a dermatologist (don't go to Mark Miller), my primary care and now here. He took so much time trying to figure out why it was only around the ankle. No diagnosis but to use what my primary care prescribed. It was a great visit. Later at home I was trying to figure out why just around my ankles and my dog came to mind. She's the right height and probably got something on her coat that passed to me. To sum this long story up, go see Dr. Robinson and take a look at Jai'snails! read more

I dont really have a good impression from this office. I called them first to schedule coz I have an ingrown problem I wanted to take care of and the reviews seemed great so they were my first choice even if they were far. I called them on a Wednesday, made sure they're open but they weren't picking up. Not sure if they're busy or whatnot but I did leave a message. They called me back Friday morning and I missed it coz I got busy at work but they didn't even leave any message lol so... I was like ok.. 1st you didn't pick up, 2nd you don't even leave a message. Guess you're too busy so just went to schedule with someone else that picked up. ‍ read more

Doctor Robinson was phenomenal. The receptionist was amazing too. I called to set up an appointment for a really bad ingrown toenail and they were able to fit me in same day. Doctor Robinson was very straightforward and friendly, which made the whole process easy and free of stress. It was also very helpful that the practice opened at 7am. 11/10 recommend and I definitely will be going back. read more

Went there as a first time patient and my appointment was at 8:40AM. They didn't see me till 9:20AM and didn't apologize for running late at all or even be courteous enough to let me know they were behind. The only reason I got in at 9:20AM was because I said something and threatened to leave. Then when they saw me they said they didn't have my x-rays to review so I had to call my doctor for them. When I spoke to the doctor they confirmed they sent them over so I double checked with the receptionist, Renee and it was there. She said they left the office at 4:30PM the day before and it came in at 4:45PM. Ok... so? It's now almost 10AM and you were open at 7:30AM and you still aren't checking it?!! At that point I was so frustrated that I told the doctor I was leaving. I live 1.5 hours away and made the drive down because my doctor referred me but NEVER AGAIN. I specifically made the appointment at 8:40AM so I could be done by the latest at 9:30AM because they said the appointment would only take 30 minutes and then I could be at work by 10AM, but I left there at 10AM after all the back and forth and didn't even finish my appointment. Waste of time. Receptionist, Renee is rude, incompetent and not a good person to be in the front desk to greet patients. I will NEVER come back and I will NEVER refer anyone here. read more

Dr. Robinson and his staff are amazing. They are extremely competent and want care for your feet! Dr. Robinson stays in touch and after my cortisone shot yesterday, he called me that evening - just to check on me. No other reason as it is a straightforward procedure, but he is 100% at the top of his game. read more

Dr. Robinson is the best!! I fell 6 months ago and tore a tendon in my foot (among other things). Dr R is the 4th doctor I've seen and the only one that really cared. Unfortunately, as he was treating me for my left foot torn tendon, I fell and broke a bone in my right foot. So now he is treating me for both. I am so impressed with his knowledge and his patience and I know I am in good hands. The best part is his empathy and bedside manner. And the front desk staff is excellent as well. If you need a good podiatrist, Dr R is head and shoulders above the rest! read more

I was referred to Dr. Robinson from one of my running friends who highly recommended him. Before seeing Dr. Robinson, I went to a well known orthopedic podiatrist who spent about five minutes with me and did not help me at all. Dr. Robinson took his time to diagnose what was going on with me. We worked together to put me on a plan to get me back to running! I have custom made orthodics which are AMAZING and I am healing nicely from my bunion surgery. His staff is very professional and responsive. Top notch establishment! If you are having ANY type of foot issue, I highly recommend a consulation with Dr. Robinson. read more

Astounding wisdom, kindness and professionalism. Runners paradise. Love the front desk babe. Dr Doug will be your podiatrist forever.

Per a provider search and Yelp review process, I chose to take my ailing feet to Dr. Robinson. Here for ingrown nail and bunions. Renee helped to quickly execute the appointment and paperwork. Emily's bedside manner for X-rays and post care instructions were top notch. And Dr. Robinson is friendly, funny, smart and works magic. I made the best choice for my podiatry needs! Thanks, team! read more

had a great experience with Dr. Robinson and his assistant Jay yesterday. I had a persistent ankle issue that was not getting resolved, and appeared at his office without an appointment at 7 AM. He was able to fit me in and get me out with my ankle healed in 45 minutes. I have tremendous gratitude toward Dr. Robinson and Jay and highly recommend this wonderful doctor. One suggestion: probably better to make the appointment. read more

I was in lots of pain and had no idea why. My second toe hurt so much I could barely walk. I bought a new pair of walking shoes hoping that would help. It didn't. And when I couldn't even walk in my favorite and most comfy Teva sandals without being in a lot of pain, I knew something was really wrong. I limped in to Dr. Robinson's office. Come to find out my second toe had capsulitis and a pad placed on the ball of my foot in just the right place took the pain away. Just like that. It was like magic! (I can't say enough about Dr. Jill's gel pads!) Dr. Robinson is a friendly doctor who listened to all of my concerns and explained everything simply and patiently. I love the sign on his front door: "LIMP IN - Dance out!" My feet were so happy to be free from the pain that I couldn't help but dance out!!! Thanks Dr. Robinson! read more

I don't even know where to begin. Dr Robinson has been my podiatrist for 28 years. Because he is an athlete, Dr Robinson has incredible knowledge of how our feet effect our whole body. His treatment and guidance have NEVER failed me. Dr Robinson's orthotics, are truly the best. I moved to Carmel from Los Gatos 15 years ago and I still make the drive to his office in Campbell for all my foot needs. I recently shattered the bone in one of my toes. Dr Robinson taught me how to bandage it properly and put me in a boot for a period of time and it has healed beautifully. ( Other doctors believe there is nothing that can be done for a broken toe!) I have to also, mention how wonderful Dr. Robinsons staff is. Friendly and efficient doesn't begin to describe these ladies. If you are looking for the best podiatrist, look no further. Dr Robinson is your doc. Patti L. read more

I am so impressed with Dr Robinson and his entire staff. I went in after the ER Dr referred me when I broke my toe over the weekend. The care that Dr Robinson and his entire staff provide is above and beyond. Ive never had such incredible care. Thank you so much Dr Robinson and team read more

Since my 1st visit to Dr Robinson Oct of 2010, I've decided to opt for a bunion surgery with Dr Robinson in July 2011. Being a super analytical person, I had every question imaginable from the surgery itself, what I can expect the healing time to be, what equipment do I need, what pain medication will I be on, what are follow up visits like etc. Dr Robinson and his staff have tirelessly, and VERY patiently answered all questions to my satisfaction, gave me cd and literature to educate myself with at home. Together the team made sure I got all the answers I needed, equipment and medication to prep before the surgery and knowing what to expect for the healing journey. Fast forward to Jan 2011, I've completely healed from the bunion surgery, even took out the screw that was holding the bones in place. I'm happily MUCH MORE active then ever before, running, stairclimbing and bar method for now and sky is the limit with my bunion no longer hurting me. And for the ladies, Yes I squealed with delight when my foot can fit into a pair of sexy heels comfortably- that Cinderella-like excitement will never go out of style. My actual healing period is about 4 months (typically 3-6 months)- and I also only took 1 day of Vicodin for pain after the surgery, that's it! A friend of mine underwent bunion surgery with a different doctor in the city, and its 7 weeks in since the surgery and she's still taking pain meds daily and had to borrow my "ice machine" because her doctor didnt give her the option of such equipment. Such a difference in the healing journey- def choose your surgeon/doctor wisely- go with Dr Robinson whenever possible even if you have to drive a little further. I also want to mention that to care for the foot isnt all about having 1 surgery and it's the end of the story, there are a lot of corrective actions/follow up actions that prevent problems from coming back. During the many follow up visits with Dr Robinson, I have to say Jai, his can-handle-it-all assistant is a pleasure to see every time and her super productive manner makes sure you're not only well taken care of, your time is not wasted. read more

I recently decided that it was finally time to correct a rather severe bunion that I've been ignoring for years. I was definitely nervous about the procedure, but Dr. Robinson took the time to really listen to all of my concerns and answer any questions that I had. The day of surgery went quite well. Dr. Robinson and the rest of the staff at the surgical center were extremely nice and really set my mind at ease. I had one question come up over the weekend after surgery and Dr. Robinson was easy to get in touch with and thoroughly answered my question. I was back to light exercise within 2 weeks of surgery and easy hiking within 2 months. All follow up appointments went well and he continued to communicate with me about the healing process. I'm now 5 months post op and I'm extremely pleased with the results. I have no remaining pain, no activity restrictions, the bunion has been corrected, and there is very minimal scarring. I would strongly recommend Dr. Robinson for any foot/ankle related issues. read more