HORRIBLE service and even worse quality. I called Randy to update plumbing in my house I am…read morerenovating. Originally I had him install a water main shutoff and I liked him so much I had him replace the main stack and rough in plumbing throughout the house. From this point on I realized what a lousy businessman Randy is. During his initial time here giving me an estimate he told me he would get the necessary permits and I don't need to worry. When you call R and R Plumbing you will reach Randy's wife Dawn. If you call there in the morning she will answer the phone, but is always pre occupied talking to her crew and complaining about how busy she is. If you call in the afternoon Dawn may or may not answer and if she does she is "away from her desk" and may or may not return your call. Randy was very quick to say he could find a better toilet that I could buy in store. I said ok great do you have a picture because I don't want just any toilet? Nope. "I will have the guys pull one out of the box and have Dawn send you a pic" That never happened. Even after asking a second and third time, I said the hell with it and found one myself. Moving along, I wanted a washtub installed in the basement and it was the same line as before. "I can find you one way better than you can find in the store" Okay great get me one. That never happened either. Not only did Dawn keep sending me an invoice for $100 or so that I had already paid and previously disputed, I repeatedly asked her for my current invoice. She said I should have gotten it but she would "look into it and get back to me" As you can probably guess by now, that didn't happen either. I had to call her again to request it be sent again AND ask her about the permit Randy said he would get. I had to ask because by this time I was fed up and hired a new plumber. This is where the story takes a nice turn. I have never done a renovation before and it would have been nice to be told that I needed to have an inspection done by the city. I am guessing he didn't mention it because he never got the permits they told me they would. When I called him out on this to Dawn she gave me some lame story about how she rubs elbows with the people that work for the city and its "actually not a big deal" She told me worse case scenario I would get a small fine, no big deal. Obviously she doesn't have an attorney because mine assured me that was NOT the case. Moving along, she LIED to me AGAIN on the phone and said Randy just took care of it. She asked if I would like to schedule more work and I said no thank you. After having a quality plumber look at Randy's crappy work he rolled his eyes and said "this is not good" The main stack had been hacked so many times it looked like a kid took 50 pieces of random pipe and glued them together. After telling the new plumber what I was doing in the bathroom he said he has know idea wtf Randy's plan was but he would have to redo all his work. This included replacing the stack again and properly roughing in the bathroom with the rest of the work I needed finished. He pointed out pipes glued together crooked and even broken fittings. I wouldn't recommend Randy to work on ANYTHING! Call ANYONE besides R and R Plumbing. I wish I had, it cost me THOUSANDS OF DOLLARS!

In the middle of the pandemic we discovered a leaking plumbing connection in our basement. It had…read moreflooded and adjoining room. One call and a plumber was there in about half an hour. He quickly undertone problem and fixed it in under an hour. They also recommended a water damage remediation company that was there in under an hour to repair that damage. We've used R and R plumbing several times over the years. They've been very prompt, efficient, effective and the bills were always reasonable.

We noticed our hot water heater leaking on a Saturday. Called J Cox Plumbing, requesting a visit…read moreon Monday, as it was not an emergency. Justin called back withing a half hour on a Saturday to discuss and schedule a Monday morning visit. Upon inspection, he determined that we needed a new water heater. Over the weekend I researched tankless vs tanked heaters and was undecided. He provided me information that enabled me to make a good choice going forward. He and his assistant, Ryan, were respectful, efficient and clean. They installed a new unit and removed the old one, for a fair price. I would recommend them for all your plumbing/bathroom remodeling needs.

The biggest ripoff artists in the business. Charged $1400 for a water heater installation. The…read moreplumber was at my home about 1-1/2 hours. The bill had no itemization as they would be hard pressed to justify the cost of a water heater and 1-1/2 hours labor for $1400.

Service was prompt. The young man who did the work was polite, clean and professional. I would…read morerecommend E C Merrill!​

Jay and his crew have been wonderful to work with. Jay came to the rescue when we needed a fix on…read moreour boiler. He then came to rescue when we needed a fix in plumbing. He very knowledgeable and takes the extra steps to ensure everything is done well. I will continue to call him for all of our heating and plumbing needs.

Called for sewer backup in the house on Easter weekend, I was told they would call back in a few…read moreminuets as they needed to check with on call plumber. Within minuets I had a return call and was given an ETA for service. Service was quick, professional and we were able to enjoy our Holiday weekend. Thank you for your professionalism, highly recommend Haucke Plumbing !!

We just moved up from West Bend and always like to drive around a business to see how they keep up…read moretheir property. If it looks neat and organized, we're confident their workmanship is good as well and consider doing business with them. While they have a nice building, the yard is a mess with junk all over the place. We will not be considering this group for our bathroom remodel.

Have had Strong Plumbing at my 125 year old house twice. Both times they went out of their way to…read moreget here, diagnose the problems and fixed them. Did excellent work.

Mark is such a great guy! Diagnosed & fixed a partially blocked water main in a timely manner.read more

I highly recommend Fondy sewer and drain-Josh is very professional, I called on a Friday night and…read morehe came the next morning ~ very affordable ~I will be sure to tell my family and friends to call Fondy Sewer and Drain!

They called and came ahead of time. I recommend them highly. Called monday ,came Tuesday. Very…read morenice, efficient and reasonable.

I needed someone to replace a part under warranty on a 2 yo water heater and called several FDL…read morebusinesses but 2 were too busy, 2 did not work on this brand and finally I tried Silica. Was I glad, they set up appt for the next day, was on time and had the part in under 1 hr for a reasonable rate. He did a professional job and cleaned up afterwards. I highly recommend this company and if needed, would call them again.

I called Silica plumbing this morning regarding fixing my kitchen faucet & was told that I will get…read moreback a call later today. I did not get a call back, thus I called just about 5 minutes ago & they are closed. I have purchased just about all everything in my house & I would think that I would get a better service. However, in the past, the service had been really great.

Residents of Stevens Point and the surrounding area simply cannot do better than Rasmussen Plumbing…read more& Heating. In the past year, our 1946 home has needed a new furnace, range, & utility sink faucet. Rasmussen did the furnace for us the day after we called, which was in October. As we all know, fall temps can be unpredictable here, so we appreciated their urgency in scheduling us. The workers are friendly & the communication with their clerical staff is top-notch. They respond almost immediately, even via email, & never make you feel like a burden. When we ordered our new range, they were very accommodating in working with our delivery company's schedule to make sure our gas line to the old range was safely capped off before the new electric range was delivered. As a millennial homeowner who, honestly, is not skilled in the ways of traditional homeowners, it can be humiliating to talk to certain contractors around town who seem unenthusiastic about helping you-- even as a paying customer. Rasmussen is always kind, professional, expeditious, & thorough. We are thrilled with their work every time.

Very responsive and quick problem solving! Attentive to detail and knowledgeable. I am a plumbing…read morenovice, he took great care of us. New water softener is working great and all of our shower functions are back up and running.