Lack of communication. They will quote one price to you then charge another. Been paying on the…read morefifth of the month since I started with them years ago when it was under Doug Buchanan. They said I was paying behind. No insurance company has you pay behind. Have always had to have a payment to start. Have always had it auto withdrawn due to brain injury. Need it taken out on 5th of month but they can not do that with my house, but continue with my car. Two faced people in this office. Find another agent or a complete different company.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I enjoy working with people and helping families with their protection needs. I take pride in providing excellent service and building lasting relationships.

Allstate takes advantage of Senior Citizens!…read more I just received a letter from Allstate Insurance refusing to pay for damages to my vehicle. My insurance has determined that I was not at fault for this accident. I am a senior citizen living on Social Security. I have an excellent driving record and have NEVER had any claims. Allstate also determined that their client was not at fault, and offered no further explanation. This is Allstate's way of preying on profit over people. Their client who is an 18 year old, inexperienced driver unable to control his vehicle, hits my rear quarter panel on the drivers side while he's turning from the left onto my lane. How is that my fault? It is hard enough on a senior, living on Social Security having to pay a high deductible plus a probable premium increase due to an unjustified claim. If you have Allstate Insurance or if you're in an accident with someone who has Allstate, you can bet your bottom dollar you won't pry a red cent out of these Crooked Insurers for your damages! Don't trust Allstate!

Tim Sherwood is the agent. Doug retired. You are not in good…read morehands. They quote you one price and you are charged another. They lack communication skills and explaining of policies or of payments. I've been with AllState since 1999. I will either change insurance agent or I will find another company. This place lies to you.

I have been a member with Traci's office for over 2 years; they're very good at their job and they…read moreare very down to earth. I get a cute birthday card every year from the office, and I get an anniversary card (of membership) every year. They even kept me insured when there was a scandal with Hyundais and the anti theft system (IYKYK), and assured me they would still cover me and assist me with anything to come. They are the most affordable and reliable for my household.

Always very thoughtful and thorough. Dana is super helpful and knowledgeable. Strongly recommend…read moreher help on life insurance.

Outstanding service!! Ms. Linda was the best!! Polite, understanding and fast!! Would definitely…read morerecommend to others.