RUN! This company is a SCAM! We hired Amber for our wedding we had scheduled for October 2020. We hired her for both wedding coordination and also as our florist. In our initial conversations, months away from the big day, she seemed great but as we approached that date I had trouble getting ahold of her for a few weeks, which come to find out she had surgery - no problem but professionally you'd think you would give your clients a head up on something like that. She apologized, but my gut just didn't feel right. We scheduled a venue walk through which I had decided would help me make a decision on whether or not to keep her. We met for the walkthrough and she seemed super nice and eager which made me feel better. One thing that was odd, is during the walkthrough she didn't use a measuring tape to get dimensions, she would pick them up and trace them on a piece of paper. This was another red flag of unprofessionalism.
We ended up postponing our wedding due to Covid since we were having a destination wedding and my family was unable to fly. Our new wedding date was moved to October 22, 2021. Amber asked us if we were going to pay the rest of our invoice in 2020 which was also odd. We had already paid the deposits for floral and wedding coordination services ($900) but why would we make another $2,000 payment a year before our new wedding date? Again, a little off-putting.
This year (2021), I heard from Amber in March just checking in on us which was really nice! I thought maybe she just had a hard year in 2020 due to Covid and now that things had settled down she was back on her A-game. In September, (2 months away from the wedding) I reached out to her to pay the rest of our invoice but we had an item missing so I asked her to put that on and I'd take care of the final payment. She responded that she would and then two weeks went by with no changes on our invoice. We got an email from her assistant Kelsey (I never knew she had an assistant) saying that Amber had been ill for a few weeks and she was stepping in and would be reaching out to each of us to discuss our weddings. I have not heard from either of them since!!! I have emailed, called, texted and NOTHING! At this point I had 1 month to find a florist and a new wedding coordinator. I should have trusted my gut last year and cut her loose then. I've seen 3 other reviews claiming the same problems. I was afraid that she was really sick so I've been nice in all my communications but 3 days after our wedding I saw her post an IG story of her at another wedding. She can't be "seriously ill" if she's attending other weddings.
This is truly a sick scam. We are heading to our honeymoon but I will be filing any reports I can on Better Business Bureau and speaking with a family friend who is a lawyer to see what further action can be taken. Small claims court - whatever it takes. I think she's betting that no one will waste their time or money to get their deposits back but I'm not going to sit back and let her take from anyone else if I can help it. Amber, I look forward to seeing you in court in the New Year. read more