We entrusted Relocation Benefits with our precious belongings in our move from Virginia to Arizona. We thought that North American Van Lines had a good reputation, and we assumed their franchise would also be reputable. We were promised that the utmost care would be taken, but we were very disappointed. Our belongings were packed up, put into storage for two months and then transported to Arizona. When our belongings arrived and were taken off the truck, we observed many crushed boxes, antique furniture that was scratched, scuffed and in one case broken into pieces. One of the legs on our bed was broken and another was broken off entirely. The hardware for putting our bed together was missing. In opening the boxes, we have found broken heirloom plates, broken Waterford crystal, broken Herend china, broken ceramic art pieces, and broken glass in some framed artwork. We received someone else's step stool and a metal part of someone else's bed. We generously tipped and gave refreshments to the men who packed the truck and the men who unpacked it. Somewhere in the handling of our belongings boxes were dropped and negligently mishandled. It is obvious that not much care was taken. We were charged nearly $20,000 for terrible service. I would say to anyone considering using them, DO NOT!!! read more