Came out on time, and had our refrigerator repaired and running the same day…read more Thank you !

I called them to help me out with my refrigerator which was not cooling anymore. They promptly…read morediagnosed the problem and fixed it. I was charged a reasonable price for the service. Very satisfied!

Amazing customer service and the tech knew exactly what he was doing with our refrigerator. He was…read moreeven on time!! I definitely recommended them to friends and family.

Called this company July the 20th, outside temp was 106 and A/C…read more not working. Young lady took my call and understood my situation. She scheduled an A/C tech to come to my house that morning between 8am and 10am. James showed at 930am and started to troubleshoot the problem. Found a run capacitor not working and replaced it. Added refrigerant and checked the operation of the unit. The whole job took him about 30-40 mins and was completed in a very professional and courteous manner. Thank you goes to Mr. Sonny the owner, James, and the young lady who answered my call and handled it very well. My A/C is working good and is staying Cool. Once again, Thank You. H.M.

Sonny is amazing. a very straight-up honest guy. I got an expensive diagnosis from another ac tech…read moreand Sonny spent time checking to make sure this was correct before trying to sell me on anything. he even offered to try to fix it to give us a few more weeks of AC while we were shopping units and did it free of charge. I would HIGHLY recommend using his service in a business that is normally trying to get money from the customer he is truly trying to help people. cannot recommend him enough!

Nick and Hightower Service were excellent and great value. I put in a service request for my…read moreCarrier AC around 3 pm and requested an appointment 2 days forward. Within 45 min got a call from Tim saying he could send a Technician today around 4:30 pm. I had two other HVAC companies out, one said my thermostat was broken and I just needed to replace it but wouldn't replace it because it was a Carrier he suggested calling someone for a second opinion. Another told me it was needing a new compressor and capacitor and because it was a Carrier that would cost over $6,000 or replace the entire thing for $15,000 Nick came out was up front on everything: pricing, expected time spent, what he thought the issue was initially, once he figured out the issue he explained what he would do and offered his understanding of where other HVAC technicians went wrong diagnosing the AC problem. The Carrier website has a list of service providers and I went with them because of their rating. I rarely do reviews and only because i feel strongly positively or negatively. Recommending Technician Nick and Hightower easiest thing I have done for the past two months!

Hightower has always done a great job for us! Melvin was our service tech today and he was kind,…read morecourteous and efficient!

Good service, quick and thorough job. Johnny always takes care of me. Would always recommendread more

Mark and Tyler were simply the best! They were quick, careful of surroundings, kindly informative…read moreand above all the most polite. Great service and positivity can be hard to find these days. I'm very grateful they were the team to help us with our request. 10/10 would recommend.

I bought a Kenmore washer and dryer unit from them over 15 yrs ago and they are both working fine…read more I will be downsizing to a Tiny Home near the DFW area, and I will assuredly return to their business.

I bought a time-ticking house fire with their dryer. The technician said the person who fixed it…read moredid it in a very amateur way after it was fixed the right way. The cable was naked and touching metal which burned out. Imagine that with clothes and/or lint. I won't be coming back since I value the life of those in my household. Beware!

Sup peeps? Happy Holiday season to all of you. We are closing out yet another year in our lives…read more Lets finish this year strong, and be in the right mind space for the new year ahead. So my lawn mower was making a strange sound. He said something was wrong with the mower. He, being my lawnmower (my son, he is my lawnmower.. hahahahaa.). He said the machine that cuts the grass was sounding funny. Broke out Yelp to see who you ladies and gents recommend. Well you didn't have anyone local to me in Hurst, but in a nearby city, Grapevine. Called ahead to find out the particulars. Sounded reasonable and family owned. Drove out, was given an estimate on parts and labor. Was thinking if it costs more than a new mower, will donate it on Nextdoor. Nope. She told me what parts would cost, and a service that included oil change, blade sharpening and fix the broken items. Came out way ahead. Um, 3 weeks turn around though. But they had a bazillion customer mowers out front in intake and outbound, so I expected it, and had a back up mower ready, and a lawn service I call time to time when I just feel like giving my son a rest. 3 weeks pass, I get a call on the exact day. Mower is ready. Drive out, mower starts one pull, no noise, looking like a new mower ready to cut some grass. paid my moolah, they loaded it up for me, and I could not have been more pleased. So thanks to the awesome family that owns and operates Gary's for offering honest service at a value. Not common these days to find one of those, let alone both. Also, thanks to you Yelpers that posted great reviews. One of you, Mark W. gave me a heads up on the turn around time, so even at 3 weeks, I wasn't caught off guard and knew what to expect. Not many small engine repair shops in business with mowers and such being made to throw away these days, and to buy a new one is usually cheaper than repairing. We live in a disposable society, we ourselves create and perpetuate. So I expect those few in business will be swamped and take more time to get to me. Happy Holiday Season people of Yelpistan. be good to yourselves and others. Thanks for sharing time to read this with me. Peace.

I've been going to Gary's small engine repair since my little Grapevine shop closed a couple years…read moreago . They service all my lawn equipment and do a great job in a timely manor ! Miss Terry even taught me how to string my own weed eater ! She's the best !