I was charged more than I believed I should be and they were going to come check an issue after…read moreinstallation and never came. Do not recommend.

I had a broken water pipe at 1:00am, I called Chris and he was here in less than an hour and fixed…read moreeverything in an hour including crawling under the house to shut off the water. I was fully expecting to pay through the nose considering it was the middle of the night, but he was very reasonable. As a senior citizen living on Social Security, a big expense would really be a burden so I was extremely happy with the whole experience. Highly recommended!

"He left his work unfinished (which we already paid for) and I've called him but he no longer…read moreanswers me. Part of the job is ethics and responsibility. In the future, I would like to give my update and say that he has completed his work, but I doubt it because he has even blocked our numbers and doesn't answer."

The tech was quick to respond to my questions and flexible to my calendar constraints. He was very…read moreknowledgeable about the system and professional in interaction

I called and requested an inspection on my Chimney, I received Friendly ( Jessica) and prompt…read moreservice. The day of the inspection it was raining very hard but the guys carried out the inspection anyway. The day and time (2:00) of my actual service they were promptly knocking on my door at 1:58. BTW, Columbia, Did you know that we have our very own "TYRUS" aka Anthony. Ryan and Anthony did a great job. Two friendly and hard working guys. Thanks Chimspector for a job well done. Teresa Godard

First time gas fireplace owner. I wanted an inspection and directions on how to use. I called…read moreseveral other companies with no return emails, phone calls. Chemspector was my first return call. Got an appointment quickly. Was on the phone today with Kevin for two calls to inquire about my fireplace and a backup battery. He was patient with my endless questions and offered for me to call when I needed to use the battery in case of power outage. Wonderful support. Worth every penny.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Richard and Lexington Plumbing and Gas go above and beyond for their customers. Our water heater…read morebroke less than a week before Christmas and we were looking to install a tankless gas hot water heater. After getting a few quotes, Lexington Plumbing and Gas was by far the best deal; they were the only company that did not try to sell me a unit that was much larger (and more expensive) than I needed. Not only did Richard provide a fair price for quality work, he even offered to do the installation on Christmas Eve because he didn't want us to go through the holidays with cold water! This is a company that knows what customer service truly means and I have no doubt we will use them in the future for all of our plumbing needs!

Told me I needed a new leach field. Estimate was $2,500. Trenched about 200 ft. Charged me $12,000…read more A few months later, smelled sewage. Texted and called for weeks until I finally got a recording that the number had been disconnected. I smell major fraud!!! Reported to Lexington and Aiken police as possible fraud.

After Lowe's subcontractors failed to completely install a stove after 3 days of buffoonish effort,…read moreI called websters this morning. Daniel came out a few hours later and within 15 minutes had completed the connection and tested for leaks. And he charged a totally reasonable price since the job was easier than he had expected. I will def use them again.

The Warranty Co. sent Webster Plumbing & Gas out on an "emergency" call on a Sunday. Jessie…read morearrived promptly & got to work! Unfortunately, he had to go behind another Company that had previously been to my home that did sub-standard work, but he did get the job done. I'm grateful for the quick response to my call, the professionalism (his attitude in the cold & rain was unbelievable) & a job well done! Thank you for your continued caring service & a great staff!

Jeremiah came over at about 10:00 on a Wednesday morning; he had some excuse for not performing the…read morerepair that day and said he would return Friday morning at the same time. I messaged him after 7:00 on the Thursday night before his scheduled return. I received a message about a half hour later that he was in a sling and couldn't make it the next morning. This left me trying to find another plumber after 7:30 that night. I understand that injuries occur, but the customer needs to be notified in a timely manner so other arrangements can be made.

I was very pleased with the service that Mr. Jeremiah proformed on my water heater. No problems…read moremoving forward. Very good and knowledgeable.

Definitely do not work with this man. He could not do his job properly and constantly disturbed me…read morewith his hasty behavior. I told him that I had told him the fee was too high. He started swearing behind his back. If that was not enough, he said he would lick my house and threatened me. He could talk to me respectfully and help me, but he immediately starts getting angry and threatening. I have never seen such a rude man. I have worked with many people in my life, but this is the first time I have come across such a person. It is a complete disappointment. ... You can never work with such a person. impatient and rude.. all our correspondence is still there. He is definitely not a man to do business with, I do not recommend him in any way.

Very responsive to my initial service request. I'm having my A/C looked at and if it's an…read moreelectrical problem, he's the one I'll go with. It turned out to be a burnt wire and blown fuse. If I every have electrical issues, I'll be in touch.