Our RV broke down halfway between Carlsbad NM and El Paso Texas. We were towed here for the…read morerepairs. The owner, Joe, stayed open late for our arrival. I cannot safe enough about how great this place is. They made a difficult situation a little easier. Our engine through a rod so we needed a new engine. They did the work quickly and efficiently, and Joe went out of his way to help us out.

An awesome guy he was friendly and polite. Not to mention amaxing service! we called And He came…read morewithin 30 minutes he's also very very affordable.! I asked him if we could keep him as our family's tow truck service that's how good everything was!

Not a reliable towing company. Went twice just for him to tell me he can't tow my box. Pretty much…read morejust wasted my time. Will no be recommending this guy. His name is German.

When my truck had a flat tire late at night, B.E.G showed up quick and was able to get me off the…read moreroad quickly. Highly Recommend!

I can't admit to having a lot of experience with towing companies, but working ASAP was the perfect…read moreexperience. I needed to have my car towed to a deealership service department so I called and scheduled a towing appointment. They showed up early to the appointment, were incredibly friendly, and the price was very reasonable. Couldn't have been any smoother.

I was able to get help for my Mom who lives two states away by contacting this company and using…read moreVenmo to pay. Truly appreciated their kind, reliable, fast service when I couldn't be there.

Best place you'll find anywhere for trustworthiness and reliability , have been using these…read moreservices for over 20 years always with great results ! Anywhere else would be a crapshoot .

Got my minivan to this location upon recommendation. Did amazing work and explained the process…read more Took a while because Jonny is doing everything himself. Warranty is amazing. Had a complete rebuild of my transmission. Price was better than i was quoted elsewhere.

First of all I asked for an estimate, next thing I know I got the call that it was repaired...a…read morehefty bill @ $140 per hour. They basically threw parts at it until it worked. Some trim pieces I had to put back together and some plastic parts in the bay not installed correctly but thats not a big deal. They seem like nice Fellows but no I would not recommend this shop. Lesson learned, this is why I dont use auto shops but had little choice this time.

DO NOT COME HERE! Took it in for overheating, they changed thermostat. First said unavailable at…read moredealer, but I called dealer and they had them in stock. Picked it up and while driving back home to Austin, coolant level sensor came on. I called and they said just to put coolant, which that should've been done when changed thermostat. Informed them my air Intake had been broken by shop. Owner said they'd make it right and to send pics, which I did. It is now leaking antifreeze, which it wasn't doing before I took it in. Now, no replies to messages. Will have to spend more money to fix their error.

I have been a AAA member for over twenty years. Best is one of the primary towing…read more Contractor's for AAA in El Paso. Over the past ten years Best has come to give me a "hot shot" several times on hyper cold days. I have always found their personnel to be polite and professional. Last week my car "died" on Border Highway. A cooling hose broke and steam was everywhere. We pulled over and called AAA at 11:15 a.m. Through a variety of errors we were on the phone with AAA customer service at 1:00. We still had no tow truck. It was 91 degrees. Apparently the El Paso Police commandeered the tow truck originally sent to help us to remove a car from a crash blocking traffic. At 1:20 we spoke with AAA. A Best tow truck was coming to assist us; yet it was a half hour away At 1:50 our Best Tow Truck pulled up. Robert was the driver and he was truly our "knight in shining armor". He had been dispatched from Horizon City yet made it to Border Highway near downtown in less than a half hour. We were returning from a Hospital in Juarez where my wife had lab tests which required fasting. Between the bridge wait time and the breakdown; my wife had not eaten in 17 hours I had concerns about my wife possibly passing out in route to the mechanics shop. Robert had both bottled water and donuts which he offered immediately (Before I could ask if we could stop at a convenience store in route) Talk about "going the extra mile" Robert could not have been more helpful. He assisted my wife into the air conditioned cab and went about hooking up our car. I have an older car and Robert cared for it as if it was a brand new Mercedes. He worked quickly yet double checked everything. Most of us will only meet perhaps a half dozen people in our lifetime who have the customer service skills of Robert. No with towing you normally don't think of "customer service"; yet when it really counts; we are blessed that there are towing firms like Best and tow truck drivers like Robert who will come to our assistance. If you need a tow and you are not in AAA: Best would be the only tow firm in El Paso I would ever consider

With all of the construction going on the West side of El Paso my car broke down right after the…read morebarriers on the entrance ram of Sunland Park to I-10. I was able to pull over so the car was totally not blocking traffic. I asked that the car be towed to my house off of Chermont. The cost was $65.00. Is this normal? Am I paying more because of the construction. The car was a Hyundai Accent not a big car. The call to the towing was around 1:30 p.m. but it did not get to the house until after 4:00 p.m. Not very happy with the service.

These guys are absolutely outstanding. I was basically on the side mountain stuck beyond any tow…read moretruck could ever do in the way they rigged up their cables and all of this crazy stuff and pulled me out was a freaking miracle. I can't believe what they did and these guys knew everything they ever seen and they and got the job done and got my car out. I can't thank them enough. I can't believe what these guys can do. It's a miracle I will never call anybody else ever. These guys are the best. Never worry these guys can get anybody out of anything.

We were on the side of the road with our whole family; total of 7 people; with a blown tire…read more Steven, from interstate towing showed up and helped us change our tire. He was such a blessing!