From the first communication, Steven was prompt, easy to communicate with, and straightforward. Not…read moreonly was he on time, he was running ahead of schedule and asked if he could come earlier! His estimate was on the lower end of other estimates we received (one of them was $750 and Steven charged me $350). The carpets were cleaned in a timely manner and look fantastic! Highly recommend!

Perfect all around! APC was very responsive to my request and were able to come out and complete…read morethe job within 24 hours! Very fair pricing and excellent service. I had a large area of tile / grout cleaning, two recliners and a sofa cleaned. I am looking forward to hiring again for some exterior cleaning.

Huge thanks to Moen Chem-Dry for their incredibly fast response in helping us clean up a small…read morecarpet oops! Their communication was prompt and clear, the technician was great, and the service was excellent--the stain is completely gone. We're very grateful!

Our technician LG did a wonderful job cleaning the area rugs and cloth furniture in our home. While…read morewe did not have any visible stains, we had plenty of dirt and dog/cat dander which was starting to stink. Our rugs and furniture were not easily cleaned with my own attempts and with weekly Febreeze spraying. The house is now squeaky clean and doesn't smell like our pets. In the future, I'll call to book tile/grout cleaning as well as hardwood cleaning. I need to be better about having all my rugs/furniture cleaned once or twice a year as well! LG with Moen Chem-Dry does great work.

This company offers to repair and resurface countertops. We received an estimate from the…read morefranchisee in May 2015 after he brought hardened samples of what the finished product would look like. The samples give the impression that the resurfacing material is harder and thicker than it is in reality. The job was scheduled several weeks in advance and the day before they were to arrive, they company rescheduled due to a mechanical problem with the technician's vehicle. The job was rescheduled. On that day, the technician arrived late. We were told that it was due to a traffic accident. The technician spent the first couple of hours repairing the loose laminate on our countertops and the next 9 hours applying the spray-on coating. The actual material resembled Krylon stone fleck spray paint (which you can buy at any home improvement store or Wal-mart for less than 1/10th the cost) with a protective polyurethane coating on top of it. The technician had to come back the next week to touch up a spot he missed and clean up the mess that was left on the top of some cabinet doors and drawers. He late again. Once again we were told by the office it was due to an traffic accident, yet when the technician arrived, he denied any traffic problems. This started our distrust of the company and our reevaluation of whether this product would hold up to its 2 year warranty. The technician did the touch up, but did not remove the residue from the cabinet doors or drawers. Most likely it was b because he couldn't. If the product is really only a Krylon-like paint, then once it dries on wood, it's can't be removed without stripping the cabinets. In either case, fast forward to mid-September - the laminate repair failed. A piece of laminate that had been repaired came off the countertop this evening. We were told once the repair was made, the coating would seal it, but that didn't happen because the coating is too thin to seal anything. (it is literally nothing more than spray paint). You can also still see the original seams of the countertops (one of the claims made by the company is the product is seamless). I could have spray painted the countertops for about $75 using Krylon stone fleck paint from Walmart, so as you can imagine, the $1,200 we paid doesn't seem legit. We would rate this company zero stars, but Yellow Pages.com requires we give it at least one star to post the review.

From the owner: Put simply...we fix damaged tubs, showers, sinks, counters and other bath and kitchen surfaces…read more We are experts at providing low cost bath tub, shower, countertop, spa, hot tub, pool, sink & vanity refinish and repairs. A full remodel isn't needed for chips, dings, holes & scratches. Don't pay for a whole new surface when your current one can be repaired or refinished for a fraction of the price! We also repair large tub bottom and structural repairs in your existing tub that other companies walk away from. When entering a bathtub has become difficult, we can also perform a tub cut down to convert your tub to a walk in shower, with or without a door or tub cover. We can also install safety grab bars or apply skid resistant coatings for additional safety. Other services we provide include the installation of whirlpool jets in your existing tub, scratch removal from stainless steel & glass, vinyl window repairs, as well as recoloring & resealing of ceramic tile grout. We also offer acrylic wall and tub liners for a complete bathroom makeover. Call today to review your options.

Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

Elizabeth is extremely unreliable. She has cleaned for me twice but has also canceled 2 scheduled…read morecleaning appointments at the very last minute. Then today, she was scheduled to clean but did not show or respond to texts or phone calls. She has cancelled more times than she actually showed up to do the job. Elizabeth is unprofessional and displays a complete lack of respect for her client's time.

Elizabeth did a cleaning before my house warming party. She did a great job! My house was…read moreimmaculate. She even took extra time to remove carpet stains from the previous owner. I would absolutely book with her again!

One of my countertop granite pieces was cut incorrectly and has taken us two years since the house…read morewas built to deal with this company removing and installing the same piece three times already and every time they come they measure,they look and push the countertop as far back as they can and every time the piece looks shorter than the piece on the other side of the stove. Keep in mind that once the cabinets are installed and before the stove gets here they come and measure to cut the stone. Originally in order to install the cabinets they broke off the sheetrock behind and exposed all the insulation, jammed the cabinet against the open hole and this company did the same with the countertop, it looked like it was cut almost half an inch shorter on one side of the stove than the other side so when you were standing in front of the stove you could see clearly that one side protrudes farther than the other side and when you stand on one end and look to see how one of the countertop pieces lines up with other you see that they are NOT on the same line. Builder, countertop and cabinet people all point fingers at each other and the most aggravating thing after all cabinets have been replaced is to deal with this people on the phone, I am always transferred to the BS specialist, for her the customer is NOT always right. Reluctantly they took the smaller countertop last week after admitting there was an error even after verifying with what they say is very accurate laser, well it wasn't accurate the first time! I had the measurements on a piece of paper taped to the granite only to have them measure again, three different people came to measure and they hated it but a week ago they took the countertop back so they could find a matching piece to be cut to the new measurements done with their laser. They hated it but they had to admit the piece didn't look good. The payback is to make us wait and wait, like if the mistake was caused by us. Rafael, why is so hard for your people to believe there was a mistake made, they took the piece after verifying that indeed it was smaller much to their disbelieve so what is the point to send a guy with laser? if you hate to replace why don't you just say you wont replace it instead of making me feel like I created the problem and I should solve it. Update: I got a call from the builder that said they want to come back and install the SAME piece they took because they think it will fit. Are you kidding me? Did the piece grow the almost 1/2 inch in a week? I have proven to your employees the piece is smaller on one side and it doesn't line up with the other countertop on the other side of the stove. If it wasn't right on day one and if y'all agree it didn't line up how is that you are going to make it fit. Nonsense. I told the builder I will let you try but if you break the cabinet again as you did a year ago February 2021 we will have to deal with this nonsense for another two years.

The Real Deal Countertops damaged trimming underneath my counter/bar and refused to repair it…read more Their claim that this was incidental damage and that I'm liable for since I signed a contract stating so. If trim was ripped how does this constitute incidental damage? This company was hired through Lowe's Co. They simply ripped out the existing trimming to attach a corbel under the countertop. They did not reattach the trim or even left the trim. I have not received any resolution from Lowe's. To make matters worse Lowe's customer service is remotely located. Not dealing with local store makes it less accessible in my opinion. Payment is rendered before service is completed. I am 70 years old and now must hire a contractor to repair their unfinished & damaged work. I do not recommend this company. They do not take accountability.

Communicative, easy to work with. Happy to come on a weekend to accommodate our schedule…read more Thoroughly, careful. Will use again!

Communicative, professional, timely, easy-to-talk to, and reasonable. Will definitely keep them in…read moremind for any other carpet or upholstery cleaning.