The customer service was great. The front desk lady sounded kind, was quick to make the appointment, and provided the information before I can authorize the purchase.
Here was the issue. The extra labor cost. I had the guy fix my Poulan Pro lawn mower because there was an issue in the transmission box for $272. That wasn't the issue. They called me because they had found a mouse nest and would charge an extra $90 to clear that. Additionally, they would charge another $300 to do maintenance (sharpening the blades, oil change, dust cleaning, etc..) on the lawn mower. My bill would have come out to almost $700! In the end, I didn't do the maintenance because it was too high for such a service.
I could understand if the maintenance service was at $100, but really at $300. I would look at different businesses first and compare their prices before coming there again to do any service. read more