The service was great! The people did detailed cleaning for roof and gutter. Cleaned up any mess…read morecaused from the debris. Also removed debris that went to neighbor property.

Their technicians sprayed their chemicals all over our plants and killed a bunch of them, I had…read morespecifically asked it would kill the grass and plants and they said no. Also didn't think to close our garage door flap and sprayed it so badly that it was water logged, broke and short circuited. That short circuit then disabled all the cameras that were lined to it was well. I reached out to them several times and they wouldn't respond to the multiple texts I sent afterwards. It was the right number because that was the number used to set up the service call. Their auto service keeps texting me to sign up for a plan! No thanks.

The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

Bill came back to fix my roof scuttle after discovering that a gasket on the handle had…read moredeteriorated and begun to leak with age. What's especially noteworthy is that Bill's company doesn't even service roof hatches. His primary focus is roofing, so he really didn't have to come back or take on this additional work. But he chose to help me out anyway. And that's the kind of person Bill is. He genuinely cares about his customers and goes above and beyond, even when it's outside the scope of his business. Fantastic service all around. I wouldn't hesitate to recommend Bill and his company!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

My parents' roof was leaking and I needed a roofer urgently…read more I found Hugh after spending a weekend searching for an honest, reliable roofing company. He came out the same day I called, got up on the roof, and showed me the old membrane along the parapet walls was peeling off, letting water in behind it. That explained the leak. Hugh was honest and easy to deal with, and answered all my questions over text. Once he saw how bad the roof was, he prioritized fitting me in earlier than usual. The job was done just 5 days after the inspection, even with a skylight that had to be special ordered. Jorge and his crew did the work. They showed up at 8:30am and worked until 7:20pm to finish in one day. Jorge was friendly and happy to answer questions, and even after such a long day they took time to inspect everything and cleaned up after themselves. They replaced the roofing, installed the new skylight, replaced the rear gutter, and removed the old barbed wire. Price was fair for the amount of work and how fast they got it done. Two weeks and some rain later, no leaks. Everything looks good, and it's a relief knowing my parents don't have to worry every time it rains. Thanks Hugh, Jorge, and the crew!

My husband and I experienced a very unexpected and unpleasant leak in our bedroom. William & Hugh…read morewere quick to respond, clear about the process to repair, and gave us a very fair price. We had been given an estimate almost 10 times as high as theirs by another roofer. They fixed slates on our roof and we have not had any leaking since then - it has been a couple years and no problems whatsover. Kind, responsive, honest, and quick to do the work: It feels like that combination of things impossible to find these days, but William & Hugh are a great team.

Very responsive and timely! It was very easy to get an appointment for an estimate. Steve came to…read moremy house on time, very pleasant and so easy to talk to and very straightforward with the pricing. Office lady very friendly and helpful with the date of service information. Sal was our guy who did the job. He went above and beyond making sure our gutters were cleaned and sealed, installed new stainless steel gutter covers, cleaned up afterwards, no issues whatsoever. Very highly recommended! Video of before, we have pigeons on our roof! Pictures of after.

I would give -100 if I could because I don't know how any company can do business like they way…read morethey do. I scheduled an appointment and waited over an hour, no call, no show. I called the main line number, they then had someone named Steve call me and I told him I'm canceling and using another company. His response was "uh...I'm glad you are canceling then". Insinuating I was being difficult. As a company the first encounter with a customer is very important. Be on time, communicate well, and don't be rude to the person who's been waiting all morning for you.

Miguel was professional and friendly...They did a great job!!! They send before and after pictures…read moreof the gutters...Their prices were reasonable. They came when they said they would...I will definitely use them in the future...I highly recommend them...

Great communication! They took excellent care around my home and landscaping while cleaning my…read moregutters. They even changed my soffit lights while they were up there. Highly recommend!

Fabulous, professional and does amazing work. Clean neat and matched bricks. Also made sure upto…read moreNYC Building code.Highly recommended

From the time I met James of B & P Chimney, he was professional and direct. His workers did an…read moreexcellent job installing a chimney liner, bringing some basement connections up to code, replacing a shabby job done by my oil burner company, with real cement, and spot pointing the exterior of my chimney. They were meticulous at cleaning up when they were finished. I was extremely pleased and would not hesitate to recommend this fine company. Even the person who took my phone calls was a pleasure as my messages were promptly conveyed and answered. The value I received for the price was most appreciated. I saved $500 + by not using the company recommended by my oil burner company, so that was a nice bonus.

Lucky Stars Roofers was recommended to me when I asked on a local Facebook page…read more My family had a great experience with them. They are courteous, professional, timely and most importantly *honest.* They used a drone to check it all out, and soon after emailed me photos of what my house looks like from the top. Very cool! Give them a call so you, too, can check off "clean gutters" from your spring cleaning To Do list. #SupportLocalBusinesses

I met with Robbie and his team. They gave me a comprehensive and affordable price. We came to an…read moreagreement and they replaced my roof all the way down to the rafters. Every day they cleaned up and removed all debris. From start to finish they were professional and courteous. I would definitely recommend Lucky Stars Roofing.

We had an excellent experience with Royal Roofing Queens from beginning to end. The entire team was…read moreprofessional, knowledgeable, and extremely easy to work with. From the initial inspection, they took the time to explain the condition of our roof, answer all of our questions, and provide a clear plan for the work that needed to be done. The crew was punctual, respectful, and very efficient. They worked carefully, paid attention to every detail, and made sure our property was protected throughout the project. Once the job was completed, they cleaned up everything and left the area looking great. What impressed us most was the communication and quality of the workmanship. We were kept updated throughout the process and felt confident that our roof was being handled by experienced professionals. The final result exceeded our expectations, and we are very happy with the durability and appearance of the finished roof. I would highly recommend Royal Roofing Queens to anyone looking for reliable roofing services. Their professionalism, craftsmanship, and commitment to customer satisfaction truly stand out.

As a property manager for a multifamily building in Queens, we hired Royal Roofing Queens for a…read moreflat roof leak and drainage issue that had been ongoing for a while. Chris and Matt, the project managers, were straight to the point and easy to work with. They came out, explained what was actually causing the problem, and didn't try to oversell anything we didn't need. Pricing felt fair for the scope of work and they were transparent from the start. The crew showed up on time, worked efficiently, and kept the site pretty clean even with tenants in the building. The repair itself was done quickly and the roof has been holding up well since no more leaks or ponding issues after heavy rain. Overall, solid experience and I'd use them again for future work.

Very reasonable prices, and Excellent work! They work in a timely and professional manner, and are…read morethe best contractors i've used in 20 years.

Why a single star? It's because I'm generous. I went with this vendor because we're in the same…read morezip code just 8 minutes apart. I figured a short drive for him would result in a slight savings for me. I asked him for an estimate over the phone but he insisted on coming over?!?!?! So I met up with him and he gets 5 stars for being timely. The estimator began to COMPLAIN to me about the difficulty of the job and the manpower required to complete such a task. He exclaimed a minimum of 2 men are required and it will take all day! REALLY? His estimate to CLEAN the debris from the roof gutters (3 sides) came to $750! REALLY? Honest business here? I then asked him what it would cost to clean my next door neighbor's roof gutters so that I can capitalize of some economies of scale here. The estimator then lowered his price to $450/house. REALLY? To make a long story short, I went with a STATEN ISLAND guy that gave me quote over the phone after sending in my house pic and he quoted me $175/house!!!! Why are manual laborers like this so dishonest? Whatever happened to honest day's work? Whatever happened to one's honesty? So much for religion, diversity, equity and inclusion?!?!?!? It seems like the local laborer charges for DEI and religion. No thank you.