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    Reliable Roadside Assistance

    5.0 (1 review)

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    8 months ago

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    RNR Tire Express

    RNR Tire Express

    (5 reviews)

    If I could give them a below 1 star I would. These people are liars and cons. I had my account…read moreswitched from Shreveport to Alexandria because I work in Alexandria. They (Shreveport) put my tires on without tightening the lugs and I was wobbling down the street. They ordered me another tire. I asked them to ship it to Alexandria. It was a huge mess. So, now I'm with Alexandria. Get the tire. I got a second set on my daughter car. Now, I'm paying 2 notes. Because of the transfer from Shreveport to Alexandria and them telling me to wait to get my account sorted out; I missed the no interest deadline. I called to tell them that my daughter car was stolen they told me it didn't matter the insurance doesn't cover theft. On my set, I had filed a claim on the tires for 2 new tires. David told me he ordered them and they were waiting on me to bring the car in. I called to schedule for that Monday. Deshaun thought she transferred me to him. When I get off the phone with him I hear Deshaun say something, David replies that's how you do it, tell them what they want to hear and get em off the phone. I spoke with the District Mgr, Brian. NOTHING! I went in to turn in my daughter tires after the vehicle was recovered. The big head accounting girl in the back had an attitude when I called and when I came in. David said I could go in the back and sign my paperwork, I declined. She brings her big ass from the office telling me I didn't have to come in the back (with an attitude). I replied that I was well aware of that. And for her to stop talking to me. Brian comes up front. NOTHING. I called today to pay on tires I no longer have. Some dweeb tried to get me to pay extra to get to another date. I asked why. He stated I couldn't be late. If I'm late, you charge a late fee, I pay it, what's the problem? He said they were doing me a favor. How? I'm paying you. I could've said forget it, I don't have the tires anyway. I hung up. I wasn't paying extra. then I get a notice from my bank that they were trying to get the extra from my account. I had already stopped payment on them. Then they tried to get a $1. BOOM! This office needs to be re-staffed or shut down. They have absolutely no customer service skills. I wouldn't recommend to have bicycle tires changed there. JUST LOOK AT THEIR REVIEWS!

    Absolutely the worst. Will never do business here again. You have a finance option, "6 months same…read moreas cash" which is not true. Your charged taxes on ever payment made which is not same as cash for one. Two they tell you free rotations, balance, and wheel alignments while financed. They fail to mention that that's all ONLY Monday - Thursday. Personally I work Monday - Friday and live 30-40 minutes away. I drive to the place of business one Saturday and was told that it's only Monday - Thursday yet I can buy tires any day of the week and you put them on? It just doesn't make sense to me as to how you can't simply rotate tires that takes maybe 10-15 minutes... I promise I will NEVER do business with RNR ever again! Highly DO NOT recommend to anyone! Save your time and money. I'd rather buy one tire at a time than going back here.

    Reliable Roadside Assistance - roadsideassist - Updated May 2026

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