It really upsets me that after 8000.00 the car left the shop with no fluids and the AC not working…read morethen we come back to drop it off they put the appt date down wrong we dropped it off at 8:20 this morning and here we are at 1:55 waiting and it still not ready Auto tech in Pineville off 28 East I do NOT recommend if you want even basic service the man behind the counter was rude as well I feel like they took advantage of the fact that she's 22 years old and has no clue about these things Good thing I came with her this morning

If I could give 0 stars I would. This man Steve Dauzart the owner is a criminal! He forged my…read moresignature to get my warranty company to pay for repairs I NEVER authorized and then lied to the police and said I gave him verbal authorization to sign my signature. He completed repairs against what he recommended to the warranty company and then refused to take my payment to get my truck back! He is now holding my vehicle hostage and going back on his word because I filed a police report for forgery and a complaint with the Better Business Bureau! Rapides Parish Sheriffs office is investigating the forgery. In the meantime I go to pay the amount just to get my truck back and he states "he won't accept my original payment method he agreed to because I changed the circumstances" I only filed a police report for forgery! He has tried to buy my truck on a number of different occasions to which I refused and now I believe this is his way of trying to steal it. If you value your vehicle honesty and integrity DO NOT utilize this company at all!

It's Sunday and my trucks system was acting up with check engine lights and stuff. I found this…read moreplace and gave them a call. Roger answered and within 5-10 minutes he drove out to me and hooked his iPad and electronic device up and scanned my truck for issues. He opened the hood and sprayed electrical spray on my computer component system to help evaporate the water that got on it from a recent car wash. Within 10 minutes, he did an ECM reset and everything was fixed. I asked what do I owe him, and he said don't worry about it, it didn't take long and he didn't have to take anything apart and he doesn't want to charge anyone for that. I thanked him and told him i appreciated his time to come out on a Sunday. Needless to say, if you ever get stuck somewhere and need a fix without having to drive over, give these guys a call. They can come to you.

Don't trust automotive work or buying cars from them. You buy a car from them and it only works up…read moreto two weeks tops. I don't agree with a lot of things that the president is doing, but he's right about one thing when he says immigrants come to this country and rob Americans blind. That lady of their is such a liar. We watched the owner and the Mechanic walk into the building and we were parked in the parking lot to see if they was going to fix on my niece's car that she had bought two weeks ago. She boldly lied and said no one would be there until 10 o'clock when we were sitting up there watching them go into the building. I hope and pray that the Better Business Bureau takes these type of frauds and ripping people off seriously.

I just Got a car from them with my refund ... I've been back to the pineville location numerous…read moretimes for small issues as of yest my car had went dead on me twice while driving wt my baby in the car with me ... I feel defeated being tht all my money went to what I thought would be a decent cash car ! I hope they can make this right I've had the car for 2 weeks smh

Mike is a great example of customer service. I've had the pleasure of working with him on car…read moremaintenance, tires, and brakes on a few of my vehicles and each time he has described any issues he may have had or recommendations for the future. He's also very friendly and engaging. I've been visiting this store for the past couple of decades and he is by far the best this store has had in those years. Give this man a raise! Thank you again Mr Mike!

Horrible service ! Made appointment for 7am for 4 tires. After 2 hrs waiting I asked how much…read morelonger ... ow we only had 3 of your tires in stock. We had to find another at the competition. ...what.... I made the appointment 1 week prior. ... An employee came to work at 8am .. took a 15 min smoke break at 8:50. I see more walking around in the shop than work. ... Poor management... poor service... Go to the competition!!!!