We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

She cleaned well . She always did a good job while she was cleaning. Very thorough andread more

Jess was very professional and great at communicating. We hired her for a deep cleaning. It has…read morenever looked this clean. We will definitely be using her on a regular basis

Best service I've had in a while! She was punctual, very professional, and left my house spotless…read more She was fair with her pricing and was able to fulfill all the services I requested

From the owner: Neal's Cleaning has been serving the CSRA and surrounding areas. We do it all from basic cleaning…read moreto move out cleans!

I requested a cleaning for my house and the ladies left it spotless. They were quick, efficient,…read moreand gave me the best price on the site! We were able to book the interior and exterior combo package and get our lawn cut as well! Look forward to seeing them for the next cleaning!

From the owner: We offer a comprehensive range of housekeeping and property maintenance services — from general…read morecleaning to carpet shampooing and exterior pressure washing for your home, porches, windows, and parking areas. No job is too big or too small. Our team is reliable, detail-oriented, and committed to excellence. We take pride in being budget-friendly and offering senior citizen discounts. In addition to our cleaning services, we also provide expert landscaping and lawn care maintenance to ensure your property looks beautiful inside and out. At Pristine Touch Home Cleaning Services, we understand that your home’s image matters and we strive to keep it flawless for you.If you would like one company to handle all your home needs we are the one. Pet friendly, kid friendly, eco friendly, senior citizens discount, budget friendly we are family owned and operated. We service Atlanta Georgia, Jacksonville Florida and Gainesville Florida

Our house was a mess, all of the furniture was covered in mud, dog hair, and dust. We were…read morestruggling to find enough time to clean it ourselves. We called a few big cleaning services and the prices were absurd and the customer service was mediocre. We decided to find a local business and we found Peerless Cleaning Pros . They were very nice and the price was fair. I will be hiring them again.

From the owner: Home cleaning in Athens and surrounding areas. Call today for your free quote.read more

Very good and my condo looked great.Got their names off google and they did a really good job.read more

Rose & Beanie arrived on time for their first visit to our home. The place sparkled when they were…read morefinished. We like the natural products they use and the subtly clean scent. They did an amazing job!

Mary did a move-in cleaning for me. She was very thorough and worked really hard. The house…read moresmelled and looked so much better when she was done. Communication between Esmeralda was quick and she was also able to schedule with just two days notice. Thanks so much!

ending up costing me 625. The house was empty and had already been cleaned before I moved in. I…read morejust wanted a detailed touch up. Very nice and prompt. Just can't justify the money. Nothing special.