I had such a wonderful experience working with Menahil Javed! She was incredibly kind,…read moreprofessional, responsive, and genuinely helpful throughout the entire process. She took the time to listen to my situation, understood my concerns, and went above and beyond to help find a fair and positive resolution. What I appreciated most was how personable and compassionate Menahil was. I never felt like I was just another tenant or another request on her list. She treated me with respect, kept me informed, and made the entire process so much easier than I expected. I am truly grateful for her help and for the care she put into assisting me. Menahil is a wonderful representative of the company, and I would be very happy to work with her again. She absolutely deserves five stars! Thank you so much, Menahil, for all of your help! It is very much appreciated.

Terrible experience. I made several attempts to view a rental and the leasing agent Mason,…read morecancelled, rescheduled and was a no show for each of my viewing attempts. When I told him I was at the home to view it, he stated he had forgotten and made no attempt to meet me and just said I would need to make a new appointment. Clearly they aren't actually interested in renting this property even though they've reduced the rent three times this month alone.

Keyrenter is a highly professional rental management company. I entrusted them with the management…read moreof my townhouse; the entire process went very smoothly, and every step was conducted with complete transparency. From now on, I can finally rest with total peace of mind.

THIS COMPANY IS RIDICULOUS! They also don't post publicly and i'm assuming so they can pick and…read morechoose who they want to rent to (which is against fair housing and illegal) I couldn't even get an appointment to view a vacant unit, it was as if they purposely made it difficult! I called saturday spoke to eduardo who is a weekend guy, couldn't tour me that day and he said he'd pass on my info- he didn't and come Monday I waited all day for a return call and ended up having to call the office myself, then Irene in the office wasn't very helpful, but she scheduled me for Tuesday at 12pm. then I got a text from a Michael saying Tuesday 12pm wasn't available, so we scheduled for Weds. 5:30pm- i confirmed on Monday for Weds. I specifically asked for an email confirmation that was never sent And they never informed me of same day required confirmation, so come weds, I get a text requiring confirmation for my appmnt, but of course im working, so couldnt confirm, saw the text late and when i reached out they had cancelled my appointment! I HAD ALREADY CONFIRMED ON MONDAY! I work in property management myself, and this is ridiculous. This company is unprofessional. They should hire me to get their office into shape! RIDICULOUS. These are tactics companies use when they don't want to rent to someone. !

Patrick provides great service, non-stop communication, pro-active attitude and truly cares for his…read moreclients and business partners. I have worked with Patrick on many transactions since 2012 that it is always a joy to be part of them! He provides awesome value to his clients and highly recommend you give Patrick a try.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

I rented a property for 5+ years (Jun-2016 till Oct-2021) that was managed by A to B Property…read moreManagement. All of the employees that I worked with from A-to-B (Bob, Diana, & Nayelly) were always very kind and helpful to me. I really feel that they built a trusting relationship with me and always cared for me as a renter. I also enjoyed living in a property where my neighbors were homeowners as they all really cared about the community and the long-term relationships they established and held with their neighbors. I felt very comfortable throughout all the years that I rented my home from A to B. The payment and maintenance portal was also very easy to use and they almost always fixed anything that needed maintenance within a few days whenever possible. Overall, I had a very positive experience renting my previous home from A to B - Had I not become a homeowner myself, I would have continued to rent from them! :D

I'm extremely disappointed with how this application process was handled. Before applying, we…read morespecifically called to make sure we understood the rental requirements because we did not want to waste our time or money applying for a property we would not qualify for. We were told by the woman who answered the phone that one person on the lease could qualify/co-sign for the other applicants. Based on that information, all three of us moved forward with the application, paid the required fees, had our credit checked, and even took the time to visit the property because we were told that was required. We were then denied because all applicants were required to individually meet the qualifications. That is the exact information we were trying to clarify BEFORE applying. Had we been given accurate information from the beginning, we would not have submitted the applications, paid the fees, taken the credit inquiries, or spent our time visiting the property. I understand that properties have qualification requirements, and I have no issue with a company enforcing them. My issue is being given information by an employee that directly influenced our decision to apply, only to later be denied based on a requirement that contradicted what we were told. This entire experience felt misleading and was completely avoidable with clear and accurate communication from the beginning.

We had a good experience leasing through InTempus. Our property manager Justin was very responsive…read moreand helpful.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

Derrick and Emmelie are both amazing to work with! Both are very professional, driven, and…read moreresponsive. I highly recommend this company based on my experience with them.

From the owner: We expanded into a new office in San Jose and have added 10 new members to the team. We are now at…read more20 members and we are ready to serve you! Our high level of service has a proven track record of helping over 1000 property owners like yourself. Let us help you get the peace of mind to know that we have the systems in place to get you a great renter and to help you maintain your home for years to come.

Jose was price competitive and easy to work with. A drunk driver ran into my front yard and messed…read moreup everything. Jose removed and cleaned up the mess, planted new shrubs/flowers and installed small rocks. Everything looks much better now.

Jose and his team communicated promptly and did excellent work for hanging the outdoor lights. The…read moreprice was very reasonable.