Washing machine stopped rinsing our clothes. Hubby would have to start machine from the beginning…read moreto try and get machine to unload the water. Very frustrating, We have a good size dog named Lucy and she likes clean pajamas and blankets. After a few trips to the laundromat we called Bob's Repair. Heather at the shop said she would send Byron the very next day .We were thrilled to be getting Byron because of all his reviews. He arrived spot on . He was super super sweet and he knew his stuff. My hubby and self learned a whole bunch from him about front load washers . Stuff we never knew but made sense. He needed to order parts and set up another install day. Heather in office notified us what the entire cost would be and made sure we knew this upfront. Bryon was back within the week and put a new drain pump in . Took less than an hour. We had out of town company college age who was impressed at how fast Byron was as well. Workin like brand new and so quiet. You need a great repair person Byron is your man , professional,timely, knowledgeable and very quick to get the job done. Quality, value , is worth the call !! AND Lucy Loo our dog loved him

Superb service! Was able to come out the day after I called in. The window I was given was 2-5…read morepm. Byron arrived promptly at 2 pm and in less than half an hour resolved the issue. The price was definitely reasonable.

Last year they came out and helped me with my refrigerator and this year. I'm hoping to have them…read morehelp me with my dryer element for my clothes dryer. The owner was very pleasant to talk to last year as he fixed my light in my refrigerator, he was prompt and courteous, respectful, and professional. I have not had a problem so far with the lighting element. I would recommend using this company as they were thorough, respectful, and courteous.

I called him last week for an LG oven it would not work, he gave a time range for when he would…read morearrive and he was on time, he seemed to be a very nice guy, he fixed our oven in about 20 minutes and was out the door. It was $175.00 which beets buying a new one. I Would recommend using this man to anyone. And also he is very local lives about a mile and a half from my home and that's what everybody needs to do support local businesses!

My son and I bought a stove here. Saleswoman was very helpful but not hovering. She had a great…read morepersonality and had answers for our inquiries. We came back the next day to pick it up and four employees helped with loading it. They have scratch and dent appliances and used appliances in great condition. I highly recommend this business

Very satisfied! sent friends and relatives...they are also very satisfied! Good deals and good…read morepeople!

very helpful staff that went far out of the way to find what we wanted…read moredelivery was easy to arrange and great followup

I was searching for a freezer but they all seemed so expensive there. Went to Lowes and found one…read morefor $100 less with free delivery

We've used K&B for over 20 years and would never think of using any other service. Always prompt…read moreand within the time window given. Expert repair and fair rates. Professional, courteous, and fair. I don't know how you could ask for more.

Did not keep our initial appointment. Did not call or return or our call to inquire what happened…read more Very unprofessional. Quite disappointed.

Dennis is professional, courteous and timely. He returned my call the same day and got me on the…read moreschedule at a convenient time. He did the work quickly, efficiently and explained things as he went. He was priced fairly, and I will use him again as the need arises. And I recommend him as well. I also appreciated his conscientiousness in regard to dumping greasy water from my dishwasher...he made sure that it was over a fence so that my dog couldn't get to it.

Fixed our dryer. Fast, professional, excellent experience. Definitely a lifesaver; we were prepared…read moreto have to buy a new one. It's been a month and all is working perfectly.

I love this store. They are very helpful and give good advice. They cleaned and repaired my 25 year…read moreold Kirby and it works great. I bought another sweeper and it works very well also. I recommend this store. Great service!

Honest, straightforward answers and recommendations based solely upon what you need. No high…read morepressure and once the features of each vacuum have been offered it's your decision based on your needs and what you can afford. They can service your vacuum to keep it functioning for years. Most importantly they are a local family owned business and it's incumbent that we continue to support local businesses.

I'm still very upset. They did refund the $99 charge but they didn't fix the issue the guy caused…read moreand haven't reimbursed me the $175 it cost me to have another company identify and fix the issue. Lousy service. Lousy!!!

Gas oven making new unusual sound and I was smelling gas. I made an appointment online in the…read moremiddle of the night. Received a call the next morning shortly after 8:00 a.m. They got me in earlier than expected since there was a cancellation. A part was ordered (I have an old stove), it was in the next day, but when the box was opened, it was the item wanted but the igniter was on the opposite side with no way to fix it. Joe W., the technician, made phone calls and went out of his way to get the correct part so I would not have to wait 8-days for a part to be shipped from across the country. I appreciate it, the oven and stove now work better than when it was new. Now if you had a technician who can also fix treadmills I'd be all set.

The technician came to my home to work on an LG Refrigerator. Posing as an LG specialist he tells…read moreme my refrigerator is not fixable and it is still under warranty. I need to call LG and tell them that he said it can't be fixed and they would give money towards a new fridge or replace the one we have. After calling LG this business is NOT LG certified and I have to have another service call by certified LG shop. The technician was at my house for less than five minutes but walked away with an 80 dollar service fee that I now have to pay again for another service call. When asked to have my money refunded I was told that it wasn't going to happen. Do not trust this business they will misrepresent themselves and take your money only for you to have to pay it to another technician that is qualified.

My dryer stopped drying due to blown fuse. Also a squirrel had climbed into the external vent and…read morestored acorns. Dennis came out next day, cleaned it up, replaced the dryer fuse and was done in under an hour. For less cost than what I expected. Definitely will call again for appliance repairs. We had a good laugh about the nutty squirrel.