Great experience. Very happy with how the entire deal was executed. We had just gone to a local…read moredealer and felt rushed to purchase and the numbers were not explained clearly. We left that dealer and went to John the next day. What a difference! Thank you

Horrible customer service it was never about the price or negotiations it was about how hard of…read morehearing they are super impatient all I wanted was a beautiful suv plenty of better car dealers not worth your time

We were looking to buy a used minivan. We found one on their website for a very reasonable price…read moreand when we visited the location everything was just as described. The purchase process was very easy and everyone we dealt with was very friendly and helpful. Easiest car purchase we have made. Thank you!

Do not go here for a vehicle inspection. My experience was extremely disappointing, and the staff…read morewas rude, dismissive, and unprofessional. I arrived at 9:45 a.m. for a vehicle inspection. A gentleman working was standing outside eating a donut and drinking coffee on a car and completely ignored me. When I asked what time they opened for inspections, he told me 10:00 a.m. and turned his back to me. I returned at approximately 10:20 a.m., and the same gentleman saw me and ran toward one of the back buildings to avoid and ignore me. I went inside the main building and asked a female employee if someone was available to perform an inspection. I was told that someone would be available in 20 minutes. I returned again at 11:15 a.m. and asked a male sitting at the desk if someone was available. He responded very flatly and dismissively that he was the person who performed the inspections, he was busy, and inspections were not their priority. If inspections are not a priority at this location, customers should be told that upfront rather than being made to repeatedly come back and wait. I chose this location because I recently had surgery and needed somewhere close by, so I was especially disappointed by the way I was treated. I understand that businesses get busy, but there is no excuse for being rude or dismissive toward a customer who is simply trying to get a basic service. I will never return to this location, and based on my experience, I would not recommend it to anyone looking to get a vehicle inspection.

Great car selection from corollas to porches. Over a hundred cars, all of them with car fax report…read more Best customer service especially from gustavo who was there day and night assisting my needs even on a sunday afternoon. Thank yall 12 motors!!!

I stopped in CBS on my way home from work as my tire pressure light kept coming on. The mechanic…read morechecked my air pressure for me as a courtesy and pointed out I had a nail in my back tire. I went inside and asked how much for a patch job, and they quoted me 24.99. They were SUPER friendly, and the repair took less than 20 minutes. With tax, it was a little less than 30 dollars. I was really impressed with the service I received. Thanks a lot to Jerry, Josh, and the crew!

Seriously, just don't go here. If you were to breakdown in front of here during an NC heatwave just…read morepush your car somewhere further down the road. Check engine light came on and also a problem with driver side headlight. Bulbs kept going out. Close to 400$ and this situation being dragged out for weeks what I've gotten is headlight bulb changed out (lied to about the light socket and some sort of "line" involved and absolutely nothing done for the Check Engine Light. There isn't one portion of the service provided that is component everything from ordering the parts to (apparently) the mechanics. That said everyone is friendly enough just nothing gets done. I'm okay with spending money for dealership prices as you'd have a certain expectation; not here my experience has been disappointment and total rip off. Don't make the mistake I did just avoid this place.

Great place and right price I been looking for a place to…read moreget my windows tinted and trying no to pay a crazy I got it done here quickly and no appointment needed

From the owner: Window tint can be helpful in several ways. Firstly, it can protect the interior of your car by…read moreblocking harmful UV rays that can cause fading and cracking on your dashboard and seats. Secondly, it can help keep the inside of your car cool by reducing the amount of sunlight and heat that enters your car. This can be especially beneficial during the hot summer months. Additionally, window tint can provide added privacy and security by making it difficult for people to see inside your car. Finally, window tint can also enhance the appearance of your car by giving it a sleek and modern look.

Starting off it was okay. But trading my nice Nissan in for this new one is the worst mistake ever…read more. I ended up getting a Nissan pathfinder because of the space for the kids that I have. Within the first /second week regardless of how minor the issue was to them it was a big issue for me because guess who's paying it for me. Basically to sum it up I had to keep or they wanted me to keep bringing my car back-and-forth when the stuff was going on my car and I told him that's unacceptable I had two kids I don't have the time of day to keep coming up there. Especially when I text you or send you videos of what's going on with the vehicle. So finally when they were able to do some thing I guess he thought he was doing something really sweet and nice about giving me a loaner. I guess you can say that But that neither here or there. To me it's customer service you choose this business I would expect you to go out your way. Especially when I brought it up before it hit 30days. like I expressed to them it would've been different if I waited after 30 days but I didn't. Anyway the first time when I switched all my stuff out my car thank you Greg. & sorry that your boss was yelling At you because you were not in the wrong whatsoever and you and I know the conversation that we had about the stuff that needed to be done to the car that you wrote down and then he wanted to go back to you and be in your face talking like he wasn't wrong. anyway the first car that was brought to me the car didn't even start and it was in ridiculous and in bad condition I wouldn't even drive it sorry couldn't even drive it. Then I was given another one which is a little bit smaller than what I purchased from them but doable I guess if that's what you wanna call it. Then my husband had gotten a black range rover that they have on the lot which I will not get because the panel is coming off and I guess the suspension something was wrong with that but he supposedly said he fixed it but that panel part they might've just put some glue up there just to slap it back down so of course.So if it starts lifting up don't say I didn't tell you. Nobody's wants be paying a $500 Car Note wit's shit that's wrong with it I get that we're not gonna fix everything but at the same time come on now you can do a little bit better with fixing up your damn cars before you sell again. I don't care how small it is to you Or how much you think it cost nobody wants to put down that much money just to be getting into something else that they had to put more money into it having to pay. Then he got upset because I didn't put gas back in the car when I didn't even get enough gas to start with the loaner. At the end of the day we got a huge argument and he felt as though he could talk to his customers any type of way. Wrong not this couple. I don't care how mad he was what he was upset about you're not gonna come incorrect to me or mine . So I told him he needs to go to his office sit down regroup when he calms down to come out and talk. Nobody's gonna hear you out while you're upset so he thought it was OK to come out his mouth sideways and he got checked. I dont care if he liked it or not and that's just that but I definitely would not recommend getting anything else from here. trust and believe I will be out your way sooner than you think. Then again everybody has their own opinions and their own experiences. And whoever is going to comment on this from the company you can just say it when I make my next payment because I will definitely say something back to you and that's just that . sincerely, Rai your customer that tried to keep her

Otto has been so helpful to my family members and I in providing us the best cars that are reliable…read moreand he is so patient and provides us with every thing we needed to know and answer all our questions . He helped me with my first car I ever purchased and after a car accident he was so quick to help me find a new great car.

This is the worst company to buy a car from. If you want to be scammed by the owner Paul then by…read moreall means go here. I bought a car paid in full, and still have yet to receive the title to the car. This man tried to tell me it was my responsibility to go to DMV pay EXTRA MONEY to get the title because HE LOST IT. When I asked him why I had to do it, he got very irate and hung up in my face. He told me it wasn't his job to get my title even though he was the one who lost it! on top of that tries to tell me that I had it and gave it to the DMV when I registered the car! EVEN THOUGH I NEVER HAD IT. This place is not good for business, do not. I repeat!!! Do not go here. You don't want to do business with them. He will scam you!

Would not buy a freaking bicycle from these people Scam artist overpriced have the cars are broken…read moreand they will tell you they will fix it all the way up until you pay them for the car but I have to try to go get it fixed they won't do anything for you.They rely on extended warranty to cover all expenses of the car they do not even fix them after they buy them from the auction they tell you they do but the way the car performs speaks for self spent $9000 on a brand new car and was sold on it because it was fully loaded and had an awesome media center and it spent $90,000 on a brand-new car and was sold on it because it was fully loaded and had an awesome media center in it Which did not work the day I went to test drive it but Paul the owner said he would fix it because it's good business and after I bought the car renogged on everything he said he was going to do. Their are 5 other dealerships around Carolina pre own d and I'm almost positive that any of Hose 5 will put u in a car that works 100% and if not at least they will fix it like they say.. Wendy and Paul are 2 of the worst human beings I've ever met in my entire life and I would discourage anyone from buying a car from that scrap heap