Mike was very respectful about our cats (they are Indoors only)…read more Is work was awesome.

Summer maintenance check on Air Conditioner. On time, knowledgeable, cordial and efficient.read more

We've had consistently excellent service from Ben Stern since 2008. Originally referred to us by…read moreour general contractor for a large project, over the years Ben has replaced our furnace and central air, installed a central humidifier and more recently we added 3 multi-split units for better control of the environment on the second floor. Ben has provided solid value pricing while providing superior quality products and services. He's absolutely our go-to call for all HVAC.

They responded to an emergency call remarkably quickly, were able to resolve the issue within 15…read moreminutes, and for a very reasonable charge.

B and C did the plumbing and heating in our new house. they are everything a person is looking for…read morein a friendly hardworking professional company. From the people in the office to the service men, I can not say enough good things!

Called B&C to check on a possible water heater leak. They told me it's $145/hr. Tech came quickly,…read moresquatted in front of the heater, and said "yep, it's leaking from the tank, you need a new one." Gave us estimate and scheduled replacement. The next day, the water dried up. Appt cancelled. Charged $135 for a 10 min "check." The floor is still dry. Shabby work. Not true to their rate claims. Will not use again.

From initial contact to estimate to installation the purchase of my new water heater was very…read moreprofessional. Callan, the tech, did a great job of explaining all the options to make sure I understood them all. Once I had made my decision, the installation proceeded in a timely manner. Callan was very respectiful of me and my property and made sure he had cleaned up and I was satisfied before leaving my house. I would do business with them again!

I moved into a house that didn't have a water softener, I inquired about a water softener and was…read morequickly taken care of by a very nice person answering the phones that quickly got something scheduled. Once the technicians arrived, they were polite, clean, and efficient. I'm very happy with the water softener and the overall experience. Will recommend.

I called and they came the next day and worked up a bid .A very competitive price . Two days later…read morethe Guys came and had it completed by noon ,Very professional, courteous and did high quality , great looking Installation . This is a Trusted ,top of the line company that won`t of gone out out business when you need service or warranty work .I have used them Since 2007 .Rick Deyo.

This company is awesome,friendly,knowledgeable, and they really care about the customer! And they…read moredo amazing work,no cutting corners! I had my own furnace business for 18 years so I figure I learned a few things about furnaces and ducts, these guys have got it together, even the smallest details that probably only someone that's been in the business would notice or look for ,they checked all the boxes! Thanks Steven's heating you guys Rock! Appreciate everything Lance! It's refreshing to work with people who care about what they do, and it's not just about the money!

He arrived promptly, ahead of schedule. Diagnosed the first issue in minutes and that project was…read morefinished. For the second project again, done efficiently as well as satisfactory. Hero Home Services, may be new to Rochester, but I hope to see them in the future. They provide plumbing, electric and hvac. Give them a call.

We had a faucet that needed installing and so we wanted a professional plumber to come so we…read morecontacted them. They were here in a timely manner, It was installed and It was great. They were efficient and timely so we're very thankful for their great service.

I had a pipe that was leaking above my kitchen ceiling and Duncan S. was the plumber available when…read moreI called. He was at my condo in less than 20 minutes. He explained every step of the process and was very considerate of my belongings and the space around them. He even went above and beyond and drove back to his workplace to grab some sheets so my carpets would not get damaged or wet. He did an exceptional job at repairing my pipe. Happy to say there is no more leaking. Thank you Duncan!

I had a hot water heater issue. Caleb was recommended by a friend. He came by several hours after…read moreI called (day after a holiday!) and was able to get my concern fixed and I have hot water again! Phenomenal! I highly recommend Felton Plumbing.

This place was amazing. They were professional, on time, communication was fantastic. PLUS they are…read moreVERY reasonable with their prices.