Had to have two sets of house keys made, which was done perfectly. The new keys fit the locks…read more Friendly service. Highly recommend. And they don't charge you an arm and a leg.

Called Joe at 11, he said he could come in the afternoon to do a lockout problem at our unit…read more He called back at 1145 and said he'd be there in half an hour. He arrived at 1215, removed the deadbolt and passage locks, installed the new ones and was done with both by 1240. Price was very, very reasonable! One of the best pros we have met in DE in almost 30 years of being a landlord in DE!

Veteran owned and immaculate service. These guy are wonderful. Quick responses to emergency calls…read moreand service with a smile. Can not say enough good things about them.

Fast, reliable, competent. Very professional. I'd definitely use AW Locksmith again.read more

Arriving a little earlier than expected, the professional locksmith discussed the difficulty with…read moremy particular type of car's security and let me know there's often a valet key option at dealerships for little or no cost. My dealership no longer had the key on their system, so we agreed to give the technique pictured here a try, knowing the risk of breaking the window, but as you can see, no broken window, and I was able to get inside. Awesome! Very kind, fun to talk with, and so grateful for the help.

Wanted an estimate on programming new keyfobs for my Cadillac CTS and after calling and a short…read morewait I spoke to someone called Shante who was very loud and disrespectful and spent the entire call picking an argument with me and behaving like she was in a fight with someone on the streets... Where is the customer service training... I would never recommend or use them...

They were dramatically over-priced, marked up the parts used on my house by about 150% and when I…read moreconfronted them about it they fabricated a "special distributor" who sold high quality parts that could only be purchased by locksmiths. I looked up the parts that they installed and they were the exact same parts by the exact same company as the ones sold at Lowes Hardware. When I confronted them with this information they just tried to convince me that I was mistaken. It wasn't worth a lawsuit, but in my opinion they're dishonest and should not be trusted.

I'm a property manager and one of my tenants had locked herself out of her apartment. Because it…read morewas after hours she had to contact a locksmith. She googled locksmiths near her and Lock A Roo came up. They came out and had her sign the contract that stated they would get her into the apartment and they would replace the lock so that she isn't left without the ability to lock her home. They were able to get her in after destroying the existing lock and they did not repair or replace the lock. Not only did they not fix the lock issue but they didn't leave all the parts to the damaged lock. She was charged $200 upfront and then also billed another $875 because they told her that the door lock is a "special" type door lock and would require more work to get into. Our door locks are manufactured by Schlage. They can be purchased right from HD Supply or Home Depot. My tenant refuses to pay the $875 because although she signed the contract, they did NOT do what they said they would do for her, besides get her into the apartment. They are trying to scam her and they had the audacity to tell her, "you are trying to scam us". What a joke! And to overcharge like that!! She's an elderly/disabled tenant and on a fixed income. Total $1075 is probably one full month's income for her. She has learned her lesson and will do more research if she should ever need another locksmith after business hours. My management company is also going to be going after them for the damage of the lock, only because we could not repair the lock they damaged due to the parts they took with them when they left. :-(

I found myself in need of the services of a locksmith and after doing a quick search initially…read morecontacted Pop-A-Lock and requested a call back ASAP. After no response a day later I called Joe. His reviews are stellar and here are the reasons why. Prompt and accommodating. I was at work when we spoke. He agreed to meet me after my shift and he was FIRST to arrive at my house. Upfront and honest pricing. No hidden fees, up selling or pressure tactics period but he will give you solid advice about how good or bad your locking mechanism is. A genuine people person. Joe explained everything, replaced my busted lock with a truly better one, cut me new keys and gave me tips on protecting my home. And not to mention a brief iPhone tutorial that I had had no idea about. One of the most amazing tradesmen I have ever dealt with. THANKS JOE!

Very quick and efficient same day service. Polite. Helpful and reasonably priced. I would…read moredefinitely recommend

I was having a problem with the lock of my front door ever since I had the cylinder changed on…read moreBaldwin mortise lock and the company that changed the cylinder was telling me that I needed a new mortise lock that would cost 700 to 800 dollars. I checked on local yellow pages and called Bravo Lock and Safe co around 6:00 PM and they send PJ a young man was able to correct the problems in the lock (loose parts) and put the old Baldwin cylinder with a new set of keys. My lock works like new and the cost was very reasonable and way lower than the other business. I highly recommend the this locksmith and I have placed his phone and address on my emergency list of numbers to call. VERY VERY SATISFIED,!!

From the owner: At Bravo Lock & Safe, Co. we cover all types of residential, commercial and industrial security…read moreproducts. Our goal is to stay in touch with any changes in the security industry so that we always offer you the latest, most current products and services. Our mission is "to serve our customers by applying our extensive knowledge and experience in all phases of the security industry while achieving and maintain complete customer satisfaction". In order to attain our company goals, we offer special services such as free estimates and personalized customer service.

I needed locks rekeyed fast. They replied right away and took care of things the next morning.read more

Responded fast with Quality, speed and value. Thank you again for such speedy and efficient…read moreservice. Much appreciated with a busy schedule.

Horrible experience. Cannot recommend this company. They wouldn't come to my location in northern…read moreDE so I had to arrange a meeting in a car in Newark. I filled out their form and paid my deposit. H had several courtesy reminders for the appointment which was a couple weeks out, and more as the day got closer. On the day of service, I set out for Newark. Before I could get there they were calling my home and my cell to confirm. There was nobody home and I didn't have hands-free phone and couldn't take the call. But I arrived at my appointment 20 minutes early and confirmed. They said they had dropped that slot because I hadn't confirmed. None of their messages a reasonable time before the meeting said I had to confirm to keep the date. Stupid company wasted my time and took my deposit for nothing. Unless you have a neural link installed, don't bet on your mobile locksmith showing up at some remote location.

I lost one of my OEM Key FOBs. Priced replacement at two different Jeep dealership and was quoted…read moreover $300,00+ for each. Found an ad for Delaware keys and made a Saturday morning appoint. I met up with Jon and he went right to work upon my arrival. I was so happy with the job done, pricing, and Jon's professional work ethic and attitude. Will use again. Has my highest recommendation!