Customer service is terrible!!! they stocked the antifreeze on a special rack and priced it at…read more$13.99 and when I got to the register it was $21.99. The rack was fully stocked. It's not my fault they stocked it wrong. I asked the Manager (Marco) if he would honor the price since it was their mistake and he told me "it's nothing he could do about it".

I waited over an hour for them to open. They are scheduled to open at 7:30. Still no one showed…read morecome 8:30. The security guard was in the parking lot...he couldn't even get in! So unprofessional! Luckily there was an autozone on 74th and Ashland and I was well taken care of by Renald and William! Thanks guys!

I'm shopping for wiper blades and asked the old guy at the register, "why would I pay $36/blade,…read morewhen I can pay $20?" This guy says, "it wipes the rain better!" So I'm approached by a young fella (19-23) and he quickly runs down the value prop of the rain-x blade and delivers with confidence. I responded, "damn, I hope he's not your manager, he needs help!" He responds, "no, I'm the manager (slight chuckle)!" Then he rings me out and says, "it's raining, is your car outside? I'll help you out then on! (Smile)" Me: WHAAAAAAAAAAAAT!!!!? Incredible. Man, I'm proud of this young dude!!!! 5-stars.

Great customer service. I felt like family. Very friendly and helpful. They were also very…read moreknowledgeable about auto repair.

I brought struts for my car 2015 Kia and had them put on but one was bad and made noise. I returned…read moreto store told them my problem they sole me another one and said to bring the bad one back for a full refund and I did. I didn't get his name but the guy did exactly what he said with no hassle at all and I got my refund and the replacement struct did the job car rides great with no noise. These guys treated me fair and was respectful. They get all my business and recommendations. Best Source your are the Best. Thanks guys. Alex

I've been doing business with these guys for several years, and you just can't beat their prices or…read moretheir expertise. Any other parts stores or distributors that you call in the area are nowhere nearly as knowledgeable as the guys at Best Source. You will do yourself a whole lot of good if you do business with them!

These Napa mechanics were able to identify and repair the main problem for a reasonable price…read more Mechanics from another business who were presented with the problem in its early stages did not identify the problem and provided an expensive, short term service that had us seeking repairs in a month. Good mechanics like Napa's save lives.

Love this place; been a customer for years You get great service at a great price. Stop writing BS…read moreabout the clerk. She's handling a lot of Sh!t. She's good people!!!

Don't go here at all. 330 pm and the lady at front desk is eating a bake potato and acting as if we…read moreare disturbing her. Also was told that they don't use original factory equipment from dealer parts store. You must use aftermarket parts. She says owner said so. She declined to use the parts I had from the dealer with a attitude.

Have two car batteries that i to see if they could hold a charge. Took both to O'Reilly to have…read morethem tested. Both were positive and I didn't need to replace either. All this service at NO charge.. they have my business!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!