Needed a tow after my transmission kept slipping -- they advised that Fast Lane Auto in Orlando…read moremessed up my car by changing my transmission fluid without my consent. Good service but very disturbed about the outcome.

Professional On-Time…read moreExactly what was quoted Completed Early Special care This is what you hope for when you have a classic car... Mine happens to be 50 years old. Andrii - showed up early for the appointment. He took the time to walk around the car, not just admire it, but took the opportunity to really understand the best way to put the car on the flatbed and tow it using special care. He took his time loading the car unloading the car ensuring The car was not going to move on the flatbed and took care in driving the 5 mi from one destination to the other destination. It was how I would have handled my car if I own my own tow truck. I expected the quote to go up based upon the age of the car and the care that he took to put the car on the flatbed... Nope. Exactly what he quoted was exactly the price. He was unbelievably thankful and gracious when I offered hima tip. There is no one else that I'll be going to for any of my future towing needs. Andrii - thank you for taking care of the car - Even the condition it's in and recognizing its age and its delicate nature.

Great fast service... thanks Ken and Morgan…read more.. Came out on Saturday night... got our car to our preferred location and made an early night...

Tow to tire shop. Worse service ever…read more Not worth the tissue in the septic after a 2 day chili eating contest. Whomever answered the phone on 12/2/24 is the most disrespectful, disgusting human being. He sounds like he's under the influence of what who tf knows. If this is how you run your business when an insurance company put a call. Can't even imagine the service given to someone who calls for help. DO NOT BUSINESS WITH THIS PLACE.

FIVE STARS DOESN'T EVEN BEGIN TO COVER IT!…read more There are towing companies, and then there are people who genuinely care about the people they're helping. This company is something special. Our vehicle broke down in the parking lot at Disney's Animal Kingdom, over an hour from our home in Merritt Island. We'd managed to get ourselves home the night before, but our vehicle was still sitting in the parking lot, and we were struggling to figure out how on earth we were going to get it back. Then we were connected with Brooke. From the moment I spoke with her, she immediately went into problem-solving mode. She started asking all the right questions, figuring out exactly where our vehicle was, and making arrangements to get it home. Her kindness, compassion, and genuine willingness to help were unlike anything I've experienced with a towing company. And here's where this story gets even better. Our keys were at HOME. In Merritt Island. While our vehicle was sitting all the way over at Animal Kingdom. You'd think that would complicate things, right? Not for CJ! This man hadn't even picked up his tow truck yet! He was on his way to work when he stopped by our house in his own personal vehicle to pick up our keys. THEN he went to get his tow truck and headed all the way to Animal Kingdom to retrieve our vehicle. Let that sink in for a second. He went out of his way before his workday had even begun to make sure we were taken care of. That is the kind of above-and-beyond service you simply don't encounter every day. And when it came to actually handling our vehicle, CJ was every bit as impressive. Knowledgeable, experienced, courteous, and professional. He clearly knew exactly what he was doing, and our vehicle arrived home safe and sound. But here's what I really want people to understand: Anyone can own a tow truck. Not everyone can build a business around treating people like they matter. Brooke and CJ didn't just tow our broken-down vehicle. They took a stressful, complicated situation and made it feel effortless. Brooke was the compassionate problem-solver who made it all happen, and CJ was the outstanding professional who went above and beyond to see it through. Together, they turned what felt like a logistical nightmare into an experience that genuinely restored a little of my faith in humanity. They treated us like people, not just another job on the schedule. They showed kindness, integrity, professionalism, and a level of customer care that seems increasingly rare these days. THAT is what separates a good business from an exceptional one. If you EVER find yourself needing a tow, whether it's an emergency or something planned, PLEASE remember this company. These are exactly the kind of hardworking, compassionate, professional people who deserve our business and our support. Brooke and CJ, thank you from the bottom of my heart. You've earned a customer for life, and I will sing your praises every single chance I get! Five stars simply aren't enough.

Operators are rude when asked his name he said these nuts. Would not recommend to my enemyread more

Needed a Silverado picked up and stored for a move to NY. Called OTW, and it was picked up same…read moreday, and then stored it for us for very fair rates. Kept us updated when it was picked up. Great overall experience, very trustworthy and super nice!!!!

Very reliable , dependable and the friendly customer service. OTW Towing Transport & Recovery has…read moretowed my car with no problems on more than one occasion and they are the only towing company I feel comfortable with to tow my vehicle and I highly recommend them!

Sam showed up quickly to take my pickup truck off of my husband's flatbed trailer. He was very…read morenice. It didn't hurt that he knew what the heck he was doing! Surprisingly enough, some don't. Then to top it off, he picked up a turtle from the middle of the road & took him to safety. Amazingly sweet! Highly recommend. I'll use him again if needed.

Excellent and Professional towing!!! I needed my car picked…read moreup and then have it loaded onto a 9 car transport truck to bring it to the Northeast. From the time that I called to schedule the pickup it was under an hour for them to show up and pick up the car, loading onto the transporter was done efficiently and professionally. I could not have asked for better service, Sandy on the phone was very professional, sent me a link for easy payment and was great with communication through the whole process!

Excellent service Safe and sound…read more Friendly driver Quick Abcdefghijklmnopqrstuvwxyz Is the best thing that ever happened to me

FIVE STARS DOESN'T EVEN BEGIN TO COVER IT!…read more A Big Toe Towing Svc Llc There are towing companies, and then there are people who genuinely care about the people they're helping. This company is something special. Our vehicle broke down in the parking lot at Disney's Animal Kingdom, over an hour from our home in Merritt Island. We'd managed to get ourselves home the night before, but our vehicle was still sitting in the parking lot, and we were struggling to figure out how on earth we were going to get it back. Then we were connected with Brooke. From the moment I spoke with her, she immediately went into problem-solving mode. She started asking all the right questions, figuring out exactly where our vehicle was, and making arrangements to get it home. Her kindness, compassion, and genuine willingness to help were unlike anything I've experienced with a towing company. And here's where this story gets even better. Our keys were at HOME. In Merritt Island. While our vehicle was sitting all the way over at Animal Kingdom. You'd think that would complicate things, right? Not for CJ! This man hadn't even picked up his tow truck yet! He was on his way to work when he stopped by our house in his own personal vehicle to pick up our keys. THEN he went to get his tow truck and headed all the way to Animal Kingdom to retrieve our vehicle. Let that sink in for a second. He went out of his way before his workday had even begun to make sure we were taken care of. That is the kind of above-and-beyond service you simply don't encounter every day. And when it came to actually handling our vehicle, CJ was every bit as impressive. Knowledgeable, experienced, courteous, and professional. He clearly knew exactly what he was doing, and our vehicle arrived home safe and sound. But here's what I really want people to understand: Anyone can own a tow truck. Not everyone can build a business around treating people like they matter. Brooke and CJ didn't just tow our broken-down vehicle. They took a stressful, complicated situation and made it feel effortless. Brooke was the compassionate problem-solver who made it all happen, and CJ was the outstanding professional who went above and beyond to see it through. Together, they turned what felt like a logistical nightmare into an experience that genuinely restored a little of my faith in humanity. They treated us like people, not just another job on the schedule. They showed kindness, integrity, professionalism, and a level of customer care that seems increasingly rare these days. THAT is what separates a good business from an exceptional one. If you EVER find yourself needing a tow, whether it's an emergency or something planned, PLEASE remember this company. These are exactly the kind of hardworking, compassionate, professional people who deserve our business and our support. Brooke and CJ, thank you from the bottom of my heart. You've earned a customer for life, and I will sing your praises every single chance I get! Five stars simply aren't enough.

On the evening of 07/08/26, I experienced a flat tire. After searching Google for a 24-hour tire…read morerepair company, I came across National Truck & Tire Repair. When I called, I spoke with Bob, who was incredibly kind, helpful, and reassuring. He kept me calm, explained the process, and provided updates along the way. Once the driver was dispatched, I honestly believe he arrived in about 15 minutes. That brings me to Jim. From the moment he arrived, he was professional, courteous, and made me feel completely at ease. He reassured me that my safety was his top priority and handled everything efficiently. It had been a long and stressful night, but these two gentlemen turned a frustrating experience into a positive one. What impressed me most was that Jim knew I still had a drive home, so he even called me the following morning to make sure I arrived safely. Hands down, this was one of the best customer service experiences I've had in a very long time. Thank you, Bob and Jim, for your exceptional professionalism, compassion, and outstanding service. You truly went above and beyond!

Headed out for a long weekend camping with our RV and towing a trailer when we blew a tire on the…read moreRV headed North on I95. Insurance couldn't send anyone to assist us and told us to look on our own. We found National Tire and they were ready to help us with no problem. Fees were disclosed up front and we agreed. TJ arrived within about 30 minutes and handled the problem like a PRO! Thank you National Tire for your roadside assist!!! You made a bad situation right and we are on our way!!

Called for a tow after waiting hours for AAA to assign a driver to us. They were there within 20…read moreminutes at 11 pm on a Friday night. In my opinion the fee was very reasonable and the guy was professional and helpful. It's nice getting help from a person who doesn't make it seem like an inconvenience while we are going through it.

Had my 2005 Chevy truck broke down the other day, I called junk mans towing and they took care of…read moreme from the time I called to the moment they dropped off me and the truck. Thank you again junk mans towing!!!!!