I found KingKoupe on FB and decided to message them after reading all the positive reviews. They…read moreresponded very quickly. I told them I had a coolant leak, and we scheduled an appointment. Their diagnostic inspection showed the entire coolant line/system/water pump needed to be replaced on my 2001 740i Sport. They explained everything in detail that needed to be done, and even showed me where the leaks where coming from. The quote I was given was more then fair...in fact, I was later told the hours put into the job far exceeded the hours quoted (four fold!). I was still given the original quote. The entire team is beyond TOP NOTCH! They also replaced my valve cover gaskets because they were in pretty bad shape, and they only charged me for the parts. Thank you, thank you! Trust me when I say...Angel is the BMW Master Tech you're looking for...he will take excellent care of your bimmer...and KingKoupe will not gouge you senseless like the dealer will. They honestly went above & beyond...and as an added bonus, they posted photos & video footage of their excellent work on Instagram. The waiting area is a clean and comfortable lounge with entertainment. The cost of the diagnostic inspection was discounted from the quote...and their exceptional work is back by a two year warranty. KingKoupe is the only place I will bring my beloved E38 from now on. I'd highly recommend them to anyone who truly cares about their BMW.

We went 9/24/26 at 11:30 am to KingKoupe Auto Repair and were scammed by JJ Sarmiento. I am the…read moreco-signer on the vehicle and we were on vacation for my fiancé's birthday. We have Maxcare with Fidelity underwriting. We only have a $500 deductible that should have been $450 by going to a repair pal. We went and were given an estimate of $752.39 in which we called CarMax and they told us that the cost KingKoupe is trying to charge us for labor doesn't match with pro demand nor does it match with what was sent in. He unwillingly called fidelity maxcare again in which they told him they will cover and we should only be charged 450. The price then went for us to pay $647. We stated we wanted to make it home and that we were told to report if we were charged more as this is against repair pal and we should not be paying more than a $450 deductible. The car was done, test driven, and sitting in the back lot by 1320pm. We asked, why we couldn't pay to leave and were told they had issues with CarMax and couldn't let us leave until payment was made by CarMax. We have a one year old with us. We arrived at 10am 9/25/26. Then I said I would call the police as I would like to pay to leave and why be under contract with CarMax if they aren't honoring service. $198 difference. All the invoices are here. They were only changed because we kept calling Max Care. All items are the same price so it shows we were being scammed in the final pricing. This is the final invoice to MaxCare not a preliminary. No excuses there are individuals who can be preyed on with this type of dishonesty.

The service was great. They came as promised and had not problem taking my car to the mechanic I…read morewould recommend. I will use their services again. Prices are fair.

After 2 other companies left me hanging for hours, Monster showed up within 20 mins of when my…read moreroadside assistance contacted them. They were also the only company who reached out to me and told me what was going on and when they would arrive. Owner showed up exactly when he said he would, was fast, efficient, and personable. I hope not to need any towing in the future, but if I do I will use them again. Very thankful for Monster coming through when other companies didn't come close.

Great towing service . very friendly staff. They respond very quick to calls . They will treat the…read morevehicles with respect

Very good towing service, kind staff and they are swift at what they do, I would definitely…read morerecommend this service.

Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!

Superior service, excellent in communication great people to work with will definitely use them…read moreagain.

One of the most stressful days of my life. This company was able to tow my vehicle quickly and…read moretransport it safely. The gentleman was very nice and informative. The price is great as well. If I'm ever in a bind I will definitely call again.

This guy's were awesome. When in with flat tire toke care of asap. I will give them my future…read morebusiness

First of all, I went into the shop thinking I would need a tire repair but after looking more into…read moreit they found a small crack in the rims although they couldn't help me with the welding of it they were very nice and quick service.