We hit a huge pothole in the middle of the highway on Epcot Center Drive, causing our tire to…read moreexplode. We had a full vehicle of people on the side of a busy highway. We filed a AAA claim to get assistance and also called the police. Within minutes, Nate F. called us to first see if we were okay and confirm our location. We]called the police due to our location on the highway being extremely unsafe and no space to change the tire. The officer arrived and then left us! We couldn't believe he wasn't going to keep his lights on to not only protect us from getting hit by oncoming traffic but also prevent other drivers from hitting the same pothole. Within minutes, Nate arrived, immediately had his flashing lights on, and started diverting traffic to keep everyone in the safest position possible, given the situation. He then changed our tire and helped us get merged back onto the highway safely. He was our HERO of the day! MOE, Nate deserves a HUGE bonus or raise! He was amazing!!

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

The communication, service, and care was all outstanding. Thank you to Christian for his excellent…read morecustomer service.

I was traveling through St. Cloud this morning and this guy from St. Cloud Towing and Collision was…read moredriving very recklessly and at a very high rate of speed (exceeding 50 mph in a heavily congested area) on 192/Irlo Bronson Parkway through downtown St. Cloud. I witnessed him make sudden lane changes and cut off other drivers. Thank god he didn't have a car on his rig. After witnessing his careless and erratic driving, I would not trust them to tow my vehicle.

the best mechanics yet very quick responses they are very good at what they do very quick and…read morereliable services u wont be disappointed I told them the problem they solved it asap ...thank yall so much for getting my car back up and running

Charged $175 to improperly diagnose a mechanical issue and told me to order the parts and fix it…read moremyself. Took the old parts to the dealer who said the parts were fine, it was a vacuum leak. I brought that possibility up to Manny who dismissed it without even checking if there was a vacuum leak. If you want it done right, call someone else.

I called and they said they don't sell any parts whatsoever... so how can you call yourself an auto…read morerepair shop?

Geico scheduled me for a towing with them while I was stuck on turnpike. The wait time was 2.5hrs…read more According to Geico they cancelled my session after 2hrs of waiting. Not them nor geico called me to inform me. And I had to reschedule another towing company after 2hrs of waiting. When I called the company to see why this happened they tried telling me that they never confirmed w geico and it was an error on geico's part but I think they're just blame shifting based on the tone and the context of how everything played out.

The most unprofessional place I've ever been to, Oh my God this guy who said he was half owner was…read morea complete Asshole, I mean wow what a waist of a person, knowing that after an unplanned crash of a relative, the family just needs a little help to deal with the situation , for example we didn't get the opportunity to choose a towing service, the officer that was on the scene called this company probably thinking that there services were of a professional grade, not knowing that this towing company just made the situation worst and the the individual who dealt with me was like maybe a little off his meds, or maybe still got some mommy never loved me issues, I really don't know , but if you read this because your thinking of acquiring the services of this person....... "PLEASE DON'T " I'm sure your better off taking your business elsewhere. The post makes me atleast put one star, but really I rate this place like a NEGATIVE 10 STARS.

terrible customer service the employees were rude to me and would allow me to get things out of my…read morecar after they got the title

Luai is such a solid guy! He's so about making the customer feel safe and satisfied!! The first…read moretime I met him it was a battery jump my car dealer set up and when he couldn't do it with the portable machine he had because the car was so dead, he didn't just say sorry I can't help, he left and came back to help me with his truck battery so I wouldn't be stranded. Let me be clear, he was going to be paid regardless of the success of jumping my battery but he wanted to make sure I was ok. I've called him plenty of times thereafter when I needed my car towed to the mechanic or to the rim shop. I can't say enough about how highly I respect Luai.

My car decided to die on my while driving on 1-4 and as scary as that is having your kids with you…read morein a vehicle on the side of the highway was even scarier. I called Hanania Towing because of their reviews and that was the best thing I ever did. I spoke to the owner and he reassured me that he would be there in less than 20 minutes and he wasn't joking. He was able to do his magic and saved the day. He was fast, polite, efficient and very professional. All I can say is Hanania Towing should be on speed dial when you need emergency assistance.