They really need more employees! Bathroom was icky but the GM Scott was very helpful and a beast…read morecarried out chair out to the truck and opened my door for me!!!

Rudest sales associate I have ever encountered. Spoke with manager who was not much better.read more

On Feb. 12th, I showed up to Staples completely stressed out wanting to color copy a packet for a…read morepresentation I was doing on behalf of my husband and myself for a Variance Proposal. I saw a man behind the counter who looked like he was helping 4 different people at once along with changing out a printer cartridge...haha... This man was Judd. I noticed his calm demeanor and patience with people, especially some of the older clients who didn't have a clue on how to work the "SELF SERVE COPY MACHINES" When it was turn to be helped out, he listened to my request and went right to work noticing I didn't ask for 3-prong hole punching for the folders I was going to put them in, so he immediate suggested if he did them, it would save me time and be less stressful for me to do. I thanked him for the advice and did that as well. I did have a coupon so that helped with the price of the copies. The quality was GREAT. And, I loved how easy Judd made this experience for me. He is a great employee...they are lucky to have him! And...I will be back to have him help me with my next presentation for sure!!!

Just left this Staples. If it wasn't for the kind woman by the name of Billy Jean, helping with a…read morereturn from Amazon, I believe that I would've lost some money. The store manager, big, heavyset white guy with a beard was terrible! Originally the return started with a new hire, athletic build white guy That needed some help. It was his first time processing an Amazon return. The manager was aggravated by his request for help first of all. Went through showing him how to do it on what looked like a cell phone. But he still needed a little more help. The manager walked away and let him sit there and struggle. So I tried to help him which I'm not a store employee, so I really don't know the process. but Billy Jean came to the rescue! I'm very thankful for her. She should be the manager! Great customer, service, and being a kind human goes a long way!

I just had to share my experience with this company because they were awesome! To say that they…read morewere a pleasure to work with is an absolute and total understatement, they made me look like a rockstar to my boss. I work in IT for a local medical group. We had been having some issues with our copier service company, who had been giving me the runaround for over a week on two of our machines. They claimed the parts needed for both machines were discontinued and that we would have no choice but to replace both copiers, and then they started sending out a salesman to try to sell us new machines rather then honor their service contract. One of our medical assistant's mentioned to me that they used C3 Document Solutions at her old office and that they were good. So I gave them a call and scheduled a service appointment. They were able to schedule me for a same day appointment, which was yesterday. When C3's technician arrived, I told him what the other company had said about the parts being discontinued and he laughed then told me that was the oldest bait and switch sales tactic in the book. He diagnosed both machines and informed me that both machines did in fact need the parts in question; but told me they were readily available, in fact available in one day. He was back out this morning to install the new parts and was able to get both of the "unrepairable" machines running! These guys were able to do in less than 24 hours what we were told was impossible. For less than $700 we were able to get both machines back up and running. Here is the best part when I told my boss this news, he slapped me a high-five, which is a big deal because he is normally very stoic and reserved.

These guys just left our shop and I decided to report my experience here. We almost didn't hire…read morethis company based on the bad review that was on this site, but they were recommended by our IT guy, so we gave them a shot. We have an old HP printer that my boss refuses to replace, but is always complaining about. This time it was making a grinding noise and sounded like a meat grinder every time he printed. Did I mention this printer sits about 3 feet from my head? Any way I recommended replacing this dinosaur, but he refused as usual. After calling around and getting nowhere (everyone I called said it was to old to fix) I finally asked our IT guy if he knew anybody. He said he had worked with C3 a few times and that they were good, "expensive but good" to accurately quote him. I called C3 and they also told the machine was too old to fix. But when I explained my situation with my boss and his love for this machine they agreed to come out and have a look. Their tech was out today and basically rebuilt the entire machine. I'm happy to report the machine works and is QUIET! It cost us $275 but worth every penny, I have my sanity back. The verdict: good experience, tech was on time and thorough. So there it is, my first ever online review.

Been here several times to fax some papers. It's nice and clean inside. The associate was more than…read morehappy to help me with the fax machine. I will definitely be back for more faxing and printing jobs.

Jake helped me with printing projects on numerous occasions during my two week stay in Bonita…read moreSprings. He was always super helpful efficient, knowledgeable, and quick. The best experience and I will return and recommend to others!

This place closed up without notifying me they picked up and left with my mail . This is illegal I…read morewonder how many people have been done this way who have a private mailbox as I did there ? I have filed a mail theft investigation into this business they are supposed to let customers know they are closing up so customers can get rest of their mail and get another mail box .

Nice people, helpful, and reliable, always can count on them to help me with shipping, boxes, and a…read moretreat for your four legged buddy!

No salesperson on the floor? That means you won't be seeing anything in the showroom…read more Apparently, an "afternoon meeting" translates to no sales staff for the rest of the day. So, do yourself a favor and call ahead, unless you enjoy wasting your time walking through doors ‍

I have been these company products since so many years and till now I didn't found any kind of…read moreproblems regarding there products, the services they offer plus the main advantage is that I when I used to have any kind of with the products that I'm using I get the immediate response through online.

This place is Amazing , the people here are super nice, friendly, and very understanding!! I…read morehighly recommend this place !!! Not only do they do Excellent work repairing your devices but I ordered a packaged online and was suppose to pick it up at their store, sadly I was in a Very Bad car accident and was hospitalized, They went out of their way and brought my package to me at the Hospital!! AND WISHED ME A SPEEDY RECOVERY THANK YOU SOO MUCH YOU GUYS !!! . - Rebecca Andrew

Lee and his team are both very knowledgeable and fair in the work they do. They repaired a laptop…read morefor me earlier in the year and help me with a printer issue recently

Wow! They are not kidding, when they say 2-hour response time! Thank you, CopyLady, your team and…read morethe copier is awesome! But, I have to say your IT services are the best!!! You are the first computer company we have had, that actually seems to know what they are doing. You had our network talking to all of our devices with no finger pointing. Thank you, Thank you, Thank you. We will recommend you to anyone we know that is looking for great computer help or a new copier.

From the owner: CopyLady has been providing reliable document management solutions in Fort Myers, FL, Naples, FL,…read moreand throughout Florida since 2002. As a locally owned and operated company, we specialize in office copier repair in Fort Myers, FL, and act as a trusted wholesale photocopiers supplier in Naples, FL. Whether you need a console MFP or a desktop printer, our team ensures fast, efficient service and expert guidance to meet your office equipment needs. Committed to prompt response times and professional support, CopyLady helps businesses maintain smooth, uninterrupted operations. Reach out today to explore options for enhancing your office productivity.