I would encourage anyone in the market for a hot tub to exercise EXTREME caution in engaging in business with Relax Quincy Spas. This business has defaulted on over $1,500worth of freight shipments that were coordinated by my company - FullCoverageFreight LLC.
My business handles hot tub shipment for dozens of the largest hot tub manufacturers and we ship to hundreds of their dealers throughout the country. We have now enlisted the services of a 3rd party collections agency along with our in house legal counsel in an attempt to collect payment.
Relax Quincy Spas has engaged in theft of services and we have documentation for all rendered services which we did not receive payment for. - Signed bill of lading showing delivery of hot tubs. - Signed bill of lading showing shipment of hot tubs from their hot tub supplier, Cal Spas out of Pomona, CA - Attempted collections attempts from our corporate office, 3rd party collections company and legal counsel.
I have great respect for any and all small-businesses and I understand how competitive the hot tub industry is. Over the course of my business I have had the pleasure of working with hundreds of extremely honest and well-run hot tub dealers. Many of whom are located in the same market as Relax Quincy Spas. I would be more than happy to direct you to a reputable dealer, that stands by their product, pays their bills, and will be around for the long haul. In my experience - the sign of a very unhealthy company is one that cannot pay their bills.
To summarize - as a consumer I would exercise the most extreme caution in working with this company.
Chris Tucker
President
FullCoverageFreight LLC read more