They were very accommodating and friendly. Clean and tranquil. They really listened to our needs and we left happy.

It had been a few months since my last massage so I decided to go back to Relax Massage and see Kiki. I am so glad I did. I told her my back was messed up and she knew exactly what to do. The right amount of pressure in the right spots. I literally left without back pain. Kiki is by far the best masseuse I have had. Don't take my word for it. Try it yourself. read more

The place is clean. Kiki is not only a great massage therapist but a nice person too. I feel asleep. read more

This masseuse is absolutely the best. I had become reluctant to have a massage until I happened by Relax Massage. Now I am a firm believer in the many benefits of massage--all because she is more than a masseuse. She is a gifted healer who is able to combine many types of massage in just one hour. She is capable of not only relaxing me, but also of knowing how to apply just the right amount of pressure on tissues to restore and rejuvenate me therapeutically. I am always changed so much for the better each and every time I am fortunate enough to have her massage me. Ted Wise read more

Amazing massage by Tiki, very clean & professional. Will be back next week for a foot massage..

I had no idea what I was going to find. I've carried my LMT certification around for over 18 years practicing on and off. KiKi was the therapist who worked on me. I strained my back during a fall off of a curb backwards. I only had to tell her once about the pain in my back and how tender it was, and she never forgot - not once in the 90 minute massage. She listened to me and also to my body. Extremely professional, clean and courteous. Kerri J read more

It has taken me some time to find the words to write this important review. On March 17th 2024, I drove to Relax Massage to inquire if they had any massages available, immediately after a traumatic experience of putting my cat to sleep. The owner, Kiki, told me they did not, but I was welcome to try back later that evening. I returned home and called to schedule a 7pm session with her. She in turn called me again around 6:30pm to inform me that she was very busy and had called in someone to help, and that I could come early for my appointment if I wished. When I arrived to the business about 15 minutes later, Kiki introduced me to a gentleman in his mid-50s and said, "This is my friend who will be doing your massage." I found her choice of words odd but also understood there to be a language barrier and wondered if she might have meant "colleague" or "co-worker" as opposed to "friend". When the gentleman began my massage I noted his deep pressure and proper technique, 2 qualities I value in a massage. I was pleased by his apparent talent and relaxed into the 90-minute massage. I did note that as he was massaging my legs, he became lax with the draping of the sheet, something massage therapists are generally hyper-conscious of, in order to provide a comfortable environment for their clients. I myself am a massage therapist of 20+ years. He did not turn me face-up until the final 15 minutes of the massage, where he provided solid work on my neck and head. With 10 minutes or so remaining, he began to move his hands down between my breasts, and as he did so, he began to push the sheet down as well, exposing my breasts and torso. He then began stroking upward between my breasts, each time beginning the stroke lower on my torso with his hands until he was beginning the stroke just above my vulva. I took my own hands and formed a barrier on my abdomen so he could not stroke any lower. He used his hands to pushed against my hands, attempting to move them out of the way and go further into my vulvar area. When I resisted, he began massaging around my groin, moving closer to my vulva from the side. I was able to say, "You don't need to massage there," and he returned to my chest, using his full hands to massage my breasts and nipples. He did all of this without any talking, finally exiting the room at the 90-minute mark. During and after the assault, I felt frozen, dissociated, and unable to fully comprehend what was happening. I did not feel safe or capable of jumping off the table in the middle of the assault. I simply dressed, paid Kiki, and left the premises. I proceeded to shower and go to sleep immediately upon returning home. When I had a day to process the extent of what had happened, I contacted Kiki via phone to inform her. Because of the language barrier, it was difficult to assess what she understood and what she did not, but at one point she said, "Oh you didn't like it?" and offered a complimentary massage on my next visit. I also asked for the massage therapist's name and let her know I would be pressing charges against him. She claimed not to know his name (?!) and said she would find out. In the days that followed, I moved forward and filed a criminal report with the San Luis Obispo County Sheriff's Department. After they had personally interviewed Kiki (with the help of a translator), they let me know that she claimed the man who massaged me was A CUSTOMER of the establishment who did not work there but had simply identified himself as a massage therapist who volunteered to help out that day because it was busy. She maintained that she did not know his name but provided the police with a phone number associated with him. When they contacted that phone number, they reached a man who identified himself but denied any knowledge of or connection to Relax Massage. Placing his photo in a 6-person line-up confirmed he was not the man who massaged me that evening. Kiki told the police she believed the man who massaged me to be in Mexico at the time of the police interview. When I learned the extent of the illegalities behind my assault, I contacted the California Massage Therapy Council, the Los Osos Business License office, the San Luis Obispo County Planning and Zoning Department, the California Attorney General, the California Department of Consumer Affairs, and the Better Business Bureau, in an attempt to hold the business owner responsible for her actions in allowing a non-employee to provide a service at her direction, during which he sexually assaulted me. None of these organizations were able to provide recourse, stating that it either fell outside of their jurisdiction or they did not pursue these matters. Several redirected me to file a criminal report and follow-up with the District Attorney, which I had already done. As of today, July 8th, 2024, Relax Massage is still operating normally, without any consequences for their part in the assault. read more

This is the best massage I've ever had! The room was so relaxing, and the woman giving the massage was so strong. My muscles didn't feel tight anymore, she did an outstanding job. I felt amazing! I'm definitely coming back and I strongly recommend trying this place. read more

I have not had a massage in 20 years. I had 60 minute body and 30 minute feet today. I have been so stressed. I left there feeling better than I have in months. Kiki (I believe her name) made sure I was comfortable with the pressure, which I was. She is petite but mighty strong! I will go back again for sure. read more

Hands down best massage of my life. Kiki was very attentive to my neck injury and made me feel amazing. Highly recommend this place!

I don't know how to describe Kiki, as an angel, a she-devil, or a combination of the two. Don't be deceived by her diminutive stature and demure behavior, once you get on the table and she starts working on your back with her fingers, knuckles, palms, fists, elbows, forearm, knees and feet, just relax and put yourself in her expert hands. She will find the locations of all your sore spots and your pain (up to 11) and work them out. Then she'll massage your back with soothing oil then pamper you with hot rocks. And if you get a "combo" she'll have you turn over and do your feet. This may be a little intense if you've never had one before but just relax. Then when she puts the stones on the bottom of your feet you are guaranteed to melt. When you leave you will feel relaxed, invigorated, and figuring out when you can make your next appointment. When you leave be sure to tell her Syeh-syeh (Xi`exi`e) "thank you" in Chinese. (Then she'll know you read my review.) Peace Kurt M read more

My mom was visiting and wanted to get a massage. She had noticed this place when she was driving around. I was excited to check it out. I have been looking for a good local place. I cannot say enough about the amazing experience we had. The gentleman and Woman couldn't have been sweeter. They really worked hard. I had some knots in my back and neck and they were gone after. My mom and I tipped them each $20.00. They were beyond grateful! This is definitely my new spot. I highly recommend! read more

My husband and I went for foot massages on my birthday (5/30/21). It appeared to be a husband and wife couple who worked there. Both spoke limited English but enough to communicate. I think the husband spoke a little more than the wife. Once the wife realized it was my birthday, she insisted on giving me some Chinese cookies and candy at the end of my massage. She was amazing. One of the best massages I've ever had. My husband was also very happy with his. read more

Oh my gosh! I have not had a good massage in such a long time. This was a gift so I went. I have been back a few times and had a massage from both the husband and wife. I am going back at the end of the month to get reflexology done. I am so happy I found this place! Very good prices too. Go get a massage here! read more

I had a very good massage the other day. I asked for a 90 minute "hard strength" massage and wow was I impressed with strength of masseuse's hands. She focused on my lower back as I requested and used hot rocks to warm the area. I really enjoyed my massage and can't wait to go back again for another. read more

Alan (pronounced A-lon) gives a hearty, muscle loosening, knot taming, body relaxing massage. She is an excellent masseuse, does not mind requests & specializes in acupressure techniques. Her prices are reasonable & her facility clean. She also does feet. Heaven! read more

Relax Massage - Alan & Chayler - Reflexology Near Me - Los Osos, California

Today I had the pleasure of having a massage from Nancy, the new owner of New Balance Massage. I've had numerous massages from fancy massage therapists to therapeutic massage for injuries & this was by far THE BEST massage I've ever gotten. My upper back, shoulders, & neck tend to be very tight & she was able to relax the muscles with just the right amount of pressure. I had the deep tissue full body massage which involved some stretching & holy moly did it feel wonderful! I had a baby almost 8 months ago & my body has been exceptionally tight & tense since giving birth. This massage is just what I needed & I intend to become a regular customer of Nancy's for my health. Please check her out! read more

Just moved to town, but have had a lot of the different therapists in SLO for years now and Anna blew me away. Here's why: - at the outset, she was purely psyched - like, just so happy to be doing what she was doing and show me how good she was. I had a feeling before she even got to the massage that this was going to be something special - the confidence! I told her I needed a serious working on and she asked if I could handle deep tissue and I said I could. She didn't start soft and waste time, she got RIGHT TO IT. It was insane. - But moreover, while she was really getting after it, I could tell from my experience with other therapists that she knew a ton. She zeroed right in on problem spots without me having to say anything and got after it - fixing in one session what would take a few - A huge variety of techniques used, she has an array and knows how to use it. I'm kind of sore today in spots because, as I said, she got AFTER it. It feels like healing after a good workout. She says she does relaxing, gentle as well, though I haven't had one so I can't vouch for that, but if you need sports massage or specific bodywork, this is money well spent. read more

Probably one of the best massages I have had. It's a Thai massage and Jackie really worked on the knots. The presser was firm, but I really needed a going over. Jackie said some people fall asleep when she is massaging, but I didn't. My body felt fabulous when done and I usually like a softer massage, but not this time. $60 I am going again for another round! Also, want to try Anna out with her fantastic Thai foot massages. $36 for 45 min. read more

I just had the best massage of my life from Nancy, the new owner of New Balance massage. I had some lower back pain as well as stiffness in my neck, so I really needed a good massage. Nancy delivered a whole body massage that really relaxed me. She was particularly good about ensuring that the level of pressure was enough to get the knots out but not too hard as to cause pain like some of the other massage places I have been to. I would highly recommend Nancy and New Balance massage. You will be in good hands. Cheers-Albert read more

Been here several times. She is a master of massage. Have had massages from numerous therapist around the country. No one has come close to Anna. She is trained in techniques I've never heard of. The first time I went to her I was worried she wouldn't be strong enough. I'm a big guy and her hands are incredibly strong. I asked for Swedish and requested her to massage deep. She had NO problem doing that. read more

Talk about being pleasantly surprised. Anna's touch is beyond amazing. She incorporates Thai massage where she uses her feet on your back, truly unique! Ana is sweet and friendly. I've had massages at a 5 star four seasons resorts but nothing beats Ana's massages! I'm Hooked! I left with a smile and walking on air read more

Awesome massage. Great price. Student discounts.

I have been seeing Anna for massage since September '14. When I first started going, my issues were Sciatica, lower back (L3-L4 & L4-L5) pain, shoulder and neck pain. My neck had gotten so bad that I couldn't turn to the left at all. I would just turn my whole body to look that way. Anna has worked out all of those issues. She has a deep massage treatment for Sciatica that keeps mine at bay now. And when she walks on my lower back (carefully and gently and so very knowledgeably) she works out the stiffness and twinges that help me stand fully erect instead of doing the "old man stoop". It took her some time to get the tension in my left trapezoid to work out. But as she did and the muscles loosened up there, my Chiropractor was able to start getting movement out of those stuck vertebrae in my neck and now I have full range of motion in my neck. He'd been trying for a while with no success before I started seeing Anna. I never feel better than when I walk out of Anna's studio. I tell her it's the best hour and a half of my week - and the best price I've ever had for an hour and half massage. If you try her massage once, you'll be sold on her ability to heal through massage. read more

Had never gotten a massage before I came here. Pleasant, quiet ambiance. Polite, friendly staff who listen to your needs. Cheap price, even for an hourlong session. Left feeling great. Highly recommended. read more

I've seen Nancy several times and I must say she gives the very best and thorough massage I'm had in my life. I'll keep going back for sure.

Amazing massage. Alan and Willow both are fantastic. I have to admit that I had to ask Alan to go a little softer (and she was still deep). Cracked my back several times. I love when she gets up on my back and works my thighs with her knees. The price can't be beat. read more

I have been in the health and wellness industry for over 10 years. Seriously this was the best massage I've ever had. Anna is very professional and nice, I feel so much better for days after a treatment. I injured my back from overworking, she is helping me heal. I've been getting deep-tissue massage and I'm looking forward to try a hot stone or foot massage. You will be grateful! read more

Seriously the best massage I have ever had. Ana was amazing. I wanted deep tissue and had some knots so painful I couldn't lift one leg. I don't know WHAT she was doing on my back (at times I wondered if she was doing a handstand on my back...) but it worked. I was sooooo much better after seeing her and can't wait to go again. For those of you who don't like it 'hard', she checked in constantly that the pressure was ok. Strong hands, kind heart, right price. Don't be misled by the exterior of the building, book Ana and get yourself a REAL massage. read more

Anna at New Balance Massage helped my lower back pain. I'll definitely go back. Conveniently located in Los Osos. She really cares about her customers. read more

Anna is awesome!! Her hands and feet are golden!! She fixed an imbalance in my back that I thought was a permanent injury!! I'll be driving back down from SJ for my next session for sure!! Thank you Anna!! read more

Because I was trying to meet a deadline, but was so disabled by my hurt back that I couldn't continue without help, I looked up New Balance Massage on Yelp this morning, and booked only a half hour this afternoon, hoping it it might make any difference to my pain, figuring that at worst I would only have lost a little of my day. Not only did her work help me stand up straight again, but I have been standing on my feet for the past 5 hours, virtually pain free. This wasn't a lightweight energy-work laying on of hands. My poor aching body was carefully, methodically, and CHEERFULLY administered to from the moment I was on the table. At every step I was asked how it felt, did there need to be an adjustment. This was absolutely not an autopilot massage! An hour would have been even better, and that is what I will do next time. Heartily recommend. read more

Anna really does give the best massage I've ever had. All the reviews are true. I had a hard time going to sleep with some neck/shoulder pain and after a quick session I was pain free and sleeping fine. I highly recommend her to anyone looking for a massage in San Luis Obispo! Definitely worth a drive to Los Osos. read more

The new owner, Nancy, is just amazing. Possibly the best massage I have ever had. I have lower back issues from mild scoliosis as well as very tight shoulders and neck. Nancy used just the right pressure--very firm, but not painful. The style is Thai and deep tissue. I am a longtime yoga practitioner and the massage worked out all the kinks from repetitive motions and stress. It was very therapeutic. One hour massage from head to toe was very reasonably priced. For me at least, this was much better than a massage at a fancy spa that is beautiful, but has little effect once you walk out. I plan to come regularly. read more

I have arthritis in my back, hands & feet and visit Anna several times a month. The massage is always just right, the prices are very reasonable and I have recommend her to my family & friends here in Los Osos. You can not go wrong with any massage you receive at New Balance Massage. read more

I've been getting massage for over 40 years and Anna is awesome! You can't go wrong with her.

Anna is a regular part of my week. She is keeping my feet in good working order and keeping my back and neck nice and limber. I cannot say enough good things about her services. She knows the body, pressure points and is confident in working it. If you need body work Anna is the one to see! read more

I love this place! just went in for my first time and by far the best massage I have ever gotten!! She really worked on getting every little detail perfectly. She knew the perfect spots fit for my body type. Perfect pressure, I felt very relaxed and comfortable. The ambiance was so soothing and I left feeling happier and rejuvenated. I will definitely be coming back!!! read more

I have had massages at several different places. As always, I want to have a deep tissue massage to loosen up my stiff neck, for tightness across my shoulders, and for my lower back pain. I brought my issues to Anna, and she immediately knew what she could do for all my stiffness and to get the knots out. The results are so darn amazing. Her massage is perfect for me, so I will continue to go back to her. This is the BEST massage I have ever had. It is worth the money to get your energy back. read more