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Relax Inn

1.0 (1 review)

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9 years ago

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Best Western La Plata Inn - Exterior

Best Western La Plata Inn

(33 reviews)

$$

If I could rate this place less than one star, I would. Morbidly horrified doesn't even begin to…read moredescribe our experience. Upon check-in, the front desk associate--clearly untrained in basic customer service and common decency--asked if I had ever been there before. I said "no," and without skipping a beat, she looked me dead in the eye and asked, "Are you sure?" Excuse me? Was I sure I hadn't stayed at your subpar hotel before? Then, as my wife stood right beside me, she smirked and said, "Funny, someone must have the exact name as you." Unbelievable. If the goal was to start our stay with confusion and a hint of public humiliation, mission accomplished. It gets worse. We requested a first-floor room, which reeked of cigarette smoke. When we asked to be moved due to the unbearable stench, the same associate rolled her eyes and scoffed, "Impossible. This is a smoke-free establishment." Instead of addressing the issue like someone who values their job, she basically accused us of making it up and reassigned us to a second-floor room--what felt like a punishment, not a solution. Guess what? That room's A/C was broken. Because of course it was. At this point, I was expecting a hidden camera to pop out and shout, "You've been pranked!" Thankfully, a different staff member was working when we went back down, and they--imagine this--handled it like a professional and moved us with no drama. Bottom line: If you're into gaslighting, rudeness, and the smell of stale smoke while your spouse watches a front desk clerk question your existence, then by all means--book a room. Otherwise, do yourself a favor and stay anywhere else.

Great place fir the price. Comfortable! Nice breakfast too!! Highly recommend!!! Must have been…read morerecently renovated!@@

Holiday Inn Express - La Plata - Hair in the sink.

Holiday Inn Express - La Plata

(27 reviews)

$$

I may not remember a person's name, but I will most certainly remember how they treated me. I do…read morenot recommend staying here, there is a reason why they have 2 stars; unfortunately I have to stay here for the next 4 weeks with my company ( as we are working on a project around 45 minutes north of here ). The workers ( I won't even address them as front desk agent & housekeeping manager ) can't even get along in front of guests. They gave me a hard time when I brought to their attention the uncleanliness of my room. There was hair in the sink, on the toilet, the surfaces were dirty & the hand towels appeared to be used. The entire staff had an attitude except for the housekeeper & the custodian. The housekeeper even admitted that she could tell the room hadn't been cleaned. I simply wanted management to acknowledge, address , and properly fix the issue. The solution was simple, yet they were so full of themselves and rude that my concern was not valid to them.

Have stayed at many Holiday Inn Expresses but this one is not one of my favorite ones. The phone…read morein our room didn't work so we had to use our personal phones to contact the front desk. We called down and specifically asked for 4 towels and they brought us two. The cover to the heating unit was off and on the floor when we entered the room. The amount of noise from the outside entry/exit door was so loud everyone anyone entered or exited was enough to drive you crazy. The staff was super nice and the morning breakfast was average.

Patuxent Inn

Patuxent Inn

(7 reviews)

If I could give it 0 stars, I would. It is disgusting. The website and reviews on hotels.com are…read moreclearly fake. The front office staff were smoking when I came to check in. Their demeanor was as if I were bothering them. The whole place smells like smoke and mold. The room was filthy. Given the time of night and the state of the entire building, I didn't bother to request another room. The second door lock wasn't present. There was mold in both of the picture frames. All of the furniture was very old and worn. The bed sheets had MULTIPLE stains. I got in at 11 PM and had an early morning. I ended up having to put my sweatshirts between me and the pillow / bed sheets because I was afraid to use any of the bedding. There was dust everywhere and the whole place smelled like mold and smoke, even though it was a non smoking room. I needed to shower but didn't have any shoes I could were in the shower. With the filthy shower floor and state of the room, I wasn't about to take my chances. Upon check out, the front office staff were outside smoking cigarettes. They were very unfriendly. When my colleague contacted the manager, she was very unfriendly also and shared that there would be not even a partial refund, even after sharing the pictures. DO NOT stay here. If I hadn't been exhausted from the 10 hours of traveling, I would've slept in my car instead of this place. Spend your money elsewhere.

The bed was comfortable, had to run out and buy pillows at a local WalMart because what was there…read morewere terrible. Half the lights in the room didn't work. The bathroom was clean which I appreciate. There wasn't a coffee maker in the room as advertised. If all you want is a comfy bed and a shower then this place is fine. We won't be going back.

Relax Inn - hotels - Updated May 2026

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