My mother,our dog,and myself stayed at this motel for over 2 weeks. My dog isn't even 15 months,and…read moremy mother is disabled. They claimed that "our room was dirty" and refunded us for 5 days that we had already paid for. When I went into the office to discuss the issue,the lady used foul language and threatened that she could "kick us out today" at 5 in the evening. The dog always used the bathroom outside,and when told to quiet down once,we did. The biggest issue was fluff on the floor from our dogs chew toys. We chose this motel because it was family owned,but we were not treated like family. I would not recommend this motel if you have an option to go somewhere else.

This was a perfect hotel for me. It is pet friendly and that is the most important thing for me. If…read moreI am not with my dogs or horses I will not be traveling at all. This is a funky old 1950s hotel really cute with a lot of character and class. It is a wonderful break from the nationwide hotels like Days Inn and Motel 6. This place is clean. The staff is friendly. They have microwave and fridge. And the big screen if you feel you have to watch TV. For those who want to get off the beaten track and have a pleasant experience this is the perfect hotel for you.

I'm a bit conflicted here. The guys running this one were as nice as can be, and arguably I have…read morestayed in worse; but when I entered my room, thought to myself, "Yup, this looks like a room where someone could be murdered." From its broken toilet and prehistoric AC Unit to cigarette burned bedspreads, my room was something right out of a Martin Scorsese film. I quickly took an inventory of the items in the room that broken and poorly repaired, and realized that not only was this a setting for a mob hit, but a comedy as well: The AC unit had an extension cord running into the bathroom and would cut off if you turned the bathroom light off. The wooden flooring was missing a large chunk. The refrigerator leaked and stopped working mid-stay The front curtain was a bedsheet, allowing streetlight to cascade in. Cigarette burns on bedsheets Missing towel rack Missing handle on toilet, replaced with an old phone charging cable. A somewhat sketchy route 1 area, reminiscent of the movie Barfly or Mean Streets... ok, maybe not quite that bad, but you get the idea. With all this in mind, I was at first baffled as to how this place still had a 3.5 rating until I checked the dates of its reviews. It seems that 7 to 9 years ago it racked a number of 5 star reviews, with customers using words such as charming, quaint, and love. I can only surmise that it must have changed ownership and fell into disrepair. However, it is not all bad news. I did find some good things that saved this place from the abyss 1 star hood. The people working the front desk were nice and tried to help you out. It was clean. It didn't have any bedbugs. And finally, I wasn't murdered. All that being said I hold no malice for this wounded soldier of a motel. There is a sort of charm in its despair; it's like broken down boxer that with a Rocky-like work might deserve another shot at the title.

Worst Inn I've been. No towels, shampoo, soap, unless you asked. Cigarette burned beddings. No…read moresecond sheet, quilt & third sheet that goes w/ it. The room smelled cigarette. Floor carpet was filthy, bathroom tissue holder rod missing. Amenities said complete but there was no microwave, no chair. Has telephone but not working. Even the lampshade was broken. Waste of money staying here. Should give them 1 star, but shower curtain is new.

My favorite hotel in Old Town. Perfect location, across the street from the Metro, solid bar…read more I will caution you that the parking garage is not trucking friendly.

Probably one of the worst Hilton stays I've had. The room had a strange, lingering smell, almost…read morelike Indian food had been cooked in it repeatedly for years. The carpet in the room was noticeably worn out, there was a stain on the outside of the blanket, and the pillows were very small and had almost no support. The TV was also very basic, with none of the YouTube or other streaming features I've come to expect from Hilton properties. Overall, the room felt dated and poorly maintained and was definitely below the standard I expect from Hilton.

Hyatt Centric Old Town Alexandria, Virginia…read more When Bruce Springsteen announced he and the E Street Band would be performing at Nationals Stadium in D.C., I reached out to family and friends to see if they could be in town for the show. When my sister responded that she could make the show I immediately looked for a hotel in Old Town Alexandria (VA). I've lived in Alexandria for 14 years and believe we're well served by the hotels operating locally. Because she would be arriving from New York on Amtrak, I looked for hotels in Alexandria that are within walking distance of the King Street Metro station. There's an Embassy Suites, a Hampton Inn, a Hilton, and a Hyatt Centric, all within a five-minute walk from the Metro station. Right from the start the experience was a good one. My reservation was quickly recognized, as was my membership in the World of Hyatt, Hyatt's loyalty program. I was able to cover the cost of two nights ($580.92, including taxes, total for the two nights) when I checked my sister into the hotel. The hotel is perfectly located for using the Metro bus and rail lines (a five minute walk to Metro's Yellow and Blue lines and bus lines) - including the bus that will take you across the river to the MGM Grand Hotel in Oxon Hill, Maryland. There's also a free bus and trolley circulator and free DASH buses that all share a bus stop directly across the street from the hotel. The bar is well stocked and staffed by friendly and courteous bar staff. There's a valet service (best to check first about the cost - I think it was $45 per night but I didn't need it so I'm not sure I have the price right). The Hyatt Centric Old Town is probably the newest of the national brand hotels located near the King Street Metro station. It's clean, reasonably priced for the area, and as far as I can tell it's a safe and secure option for visitors to the DMV (District, Maryland, and Virginia).

Hyatt Centric Old Town was a great stay for the location and its proximity to the rail station,…read morerestaurants and overall convenience. I found the rooms to be extremely small though. The gym was minimum (very small). Upon arrival no valet in sight and we were greeted with a long line. One person checking everyone in. The staff here weren't accommodating when I requested to put the $45 per day parking on a different card. Suggested I process the check in and come back later to pay for parking on that card and valet the car. I had a function to be at and no time for this. Unacceptable! Staff should have expertise in multi tasking and have the capability to do this. This was not an unreasonable ask. Overall, this stay was a perfect location. The bed slept well and it was sufficient for a two night stay. I'm typically not a Hyatt customer. This hotel was chosen because it wasn't extremely dated like many of the others in the area.

Stayed in a 2-bedroom Presidential Suite at Club Wyndham National Harbor for spring break and…read moreoverall it was a really solid stay. The space is what stood out right away. Two full bedrooms, plenty of room to spread out, and it made a big difference not feeling cramped for a whole week. The full kitchen and separate living area came in handy, especially with kids, being able to cook, snack, and just relax without always going out was a plus. The location is hard to beat. You're right at National Harbor, so everything is walkable....restaurants, shops, the waterfront. It made the trip feel easy and low stress. I will say, while the suite is spacious and comfortable. They have made renovations but some areas could use a little updating. Things like the countertops and faucets felt a bit dated compared to everything else. Not a dealbreaker at all, just something you notice. There is a daily parking fee that guests are responsible for, $25 a day. Service was good overall, staff was friendly and check-in/check-out was smooth. All in all, I'd stay here again. Great for families, great location, and the extra space really makes the difference for a longer stay.

I was really happy with her stay. It is located at the National Harbor with plenty of things within…read morewalking distance. There's a lot of restaurants around. A CVS for your convenience. At the harbor, you can take a boat ride to Alexandria, ride the Ferris wheel, or just people watch. Parking across the street is $25 per day. It's about 15 minutes away from national Mall, and 10 minutes away from a super Walmart. The rooms are clean and spacious. They have a full kitchen with same accommodations as we were at home. Room was well maintained. Property is clean and inviting. Many activities and daily events. They have an indoor and outdoor pool. They have a large hot tub, corn hole, outdoor electric fireplace with TV, lounge chairs with umbrellas. There have an activities center. It has a pool table, ping-pong, table, foosball, Pac-Man arcade, Lego room, theater, board game room, and video game room. Plenty of things to keep the kids busy.

Does the job, friendly service and hits most of the main points, clean, a bit dated, good location…read moreand great service. We stayed one night Room 1217, the building is older, and the hotel is showing wear in some areas, like the furniture is scuffed in places, and the drapery was older for example. We also couldn't get the ac to turn off, which we should have called but we didn't bother, just turned it way down. That said it has a lot going for it too, the furniture had granite surfaces in the room and in good shape, the bed linens were new/fresh looking, no stains anywhere on them or the towels which were fresh and bright. Crabtree and Evelyn products in the bathroom were nice, the shower was hot and good pressure. Newer tv in the room. I have allergies and struggle with staying in older places sometimes but had no issues here. Our room was directly across from the elevators but there must be decent soundproofing because we never heard a thing. That said 2 of the 3 elevators were out of service, which for a 12 story hotel is kind of an issue. There were red tags from the city or county on them saying they hadn't passed inspection essentially. Now I had read in another review prior to staying here that another person experienced this, and management responded saying it has now since been resolved, but clearly not or it's an ongoing issue. We stayed on a weekday so it wasn't a really big deal to us, but I imagine if it was a weekend it might have been more of a bother. Breakfast came with the room and was good, basic stuff but well prepared and nicely presented, even individual bowls of fruit chilling on ice which was a nice touch. The dining room team did a nice job of keeping things stocked and cleaning up dishes. The service at the front desk was friendly, Kwanice, checked us in, was so pleasant, and the lady who assisted checking out (I forget her name) was also very nice. The location is right off the highway, only about 15-20 min from DCA and a few more min from the Mall, and it's across from a actual mall with various restaurants and shops, right off the highway. I'd stay again, hopefully they can get the elevator situation fixed soon!

Enjoyed staying the night here!…read more The location is great, right across Springfield mall! The lobby and the hotel room itself were clean. There is a restaurant and bar inside the hotel as well. I enjoyed the free breakfast, though I wish they had a waffle maker. The free hotel breakfast was a little bit "fancier" than I am used to, they used actual plates (not paper) and you had to sit down there to eat instead of having the option of bringing it into your room. I loved the fruits they had, rarely do I see watermelon at a hotel breakfast :) The only reason I took off a star is because the Wi-Fi was down for at least a few hours when we stayed. I was a bit confused why they didn't tell us that information when we checked in, we had to ask later on and they told us it was a known outage and they were working on it? However, I know that is probably a rare occurrence, so even with that experience, I definitely would stay the night here again!

Aside from waking up randomly at 4:30AM and seeing a bed bug crawling on our sheets & having to…read morechange rooms at 5AM, no sleep cause duh new room or not nobody's sleeping after that, and freaking out, having to put all our stuff in big plastic bags and go through everything carefully as to not bring home any with us, my child now being paranoid about bugs in bed everywhere she sleeps, I would say the hotel was pretty nice. We stayed in room 710 on 8/15/26. Beware!

Very nice bar and outdoor seating also the suites with beautiful views of The DMV . The food is goodread more

We were there for our aunt's wedding and the staff was impeccable!!! From assistance with small…read morerequests (can I borrow a step ladder) to more inconvenient requests (someone locked themselves out of their room in the middle of the night), they were so kind and ready to help!! The rooms were amazing as well and the property is absolutely BEAUTIFUL!!! Thank you all for all y'all's help and accommodations!!!

Apparently during the summer they have a car show every Wednesday which we didn't know about and it…read moremade check in crazy because we had to park at the marina next door and walk over. Then we came back around 9, when at least we could park but were greeted by many drunks in the lobby!